That the rooms are always cleaned to their best abilities and the lunch in the tuorquasie restraunt was horrible.

That it had amazing facilities, the food in the restaurants was exceptional and the staff were really polite. The place was very relaxing despite it being fully booked.

Stayed in April 2024

That we couldnt stay longer. lol :-)

Staff, Andrew and his team were fantastic.

Stayed in February 2024

Everything

Everything

Stayed in January 2024

The place is from paradise, all staff is very helpful starting from yustina in front of reception, Andrew reception, omnia and gamal on the swimming pools, hashim and Mohamed in the main restaurant, chief Mostafa shawarma , Hassan and Mohamed in the Turkish restaurant, our housekeeper was extra professional , Thanks for all staff , all was the best I had ever seen.❤️❤️❤️.

Stayed in January 2024

Everything was fine,

Stayed in January 2024

Amazing property, staff are very friendly and helpful, special thanks to Ehab from the service team, and Andrew from the reception

Stayed in December 2023

- Although my booking was a family room for 2 adults and children 4yrs and 10 yes , which thier ages were mentioned in my booking details, the reception agent denied that, and said booking.com didn't inform them and he would accept my family members number as a gesture from the hotel!! Which were not acceptable because I am sure that i choose a family room to fit our family members. - horrible and very late check-in Although i explained i have my mom with me and she is an old lady but they didn't care. Then they took us with an awful disappointing room, and after i many requests and calls with receptionist they upgrade my booking and transferred me to twin villa, they were very slow, this process took from 1:00 pm to 5:00 pm -the food was various but tastless, and the Turkish section in the main restaurant" turquoise " was very bad -glasses and dishes in the main restaurant had a very bad smell and wet because they didn't wait till they dry.

The hotel is extremely clean Facilities are great The twin villas have an amazing view with a very nice swimming pool They have a photography service wich will capture all your amazing moments

Stayed in December 2023

Nothing

Staff especially front disc manager mr.Ihab galal who is very professional , supportive and making all his efforts to make guests experience a memorable one. Beach View Pool Food

Stayed in December 2023

Wonderful Experience.

Stayed in November 2023

The paid activities are so over priced. PIRATES quoted $125 USD p.p for the glass bottom boat, 2hr activity and the hotel quoted $50 USD for a car to take us in to town. We got an Uber for 44 EGP (approximately $1.50USD) and the same activity from a tourist office in town was 800 EGP for 2 people (approximately $27USD). Do they really think we are that stupid?!!!

Very Clean and had great in house facilities

Stayed in November 2023

Everything

Stayed in November 2023

The service in Asian restaurant was under expectation compared to Salt and Brazilian restaurants, we asked for more water and extra sashimi but they were never served

The stuff and team in Rixos provide fantastic service during my stay, restaurants serves a good variety of cuisine and the food quality was superb.

Stayed in November 2023

Nothing

Exceptional hotel, Great facilities, very friendly and professional staff, great hospitality, delicious food

Stayed in October 2023

The Restaurand booking system. This has potential for optimization.

We particularly liked the following: - Accommodation - Eat - Very friendly staff. The staff were consistently very friendly and helpful. - Hotel-internal small buses - Very well maintained complex including the beach - the language skills of the speakers were exceptional - an excellent pool team led by Mohamed - The PADI diving center with its team available in the hotel. At the head of Awad and Mahmoud

Stayed in October 2023

Everything was excellent and exceeded our expectations. Already planning a return trip!

Stayed in October 2023

Pricing needs a further reviewing it got so much higher than last year

Everything is really great

Stayed in August 2023

Nothing

Everything, Location, staff, food, services, flexibility,

Stayed in September 2023

the only thing is there is no corals at the beach.

The food is nice and the rooms are very new and clean.

Stayed in September 2023

No thing

All things

Stayed in September 2023

Nothing

Location, beach, restaurants and staff

Stayed in September 2023

Sometimes golf cars can take 5 mins of waiting.

Honestly, everything.

Stayed in August 2023

Amazing trip with my family. We had a room which was a bit far from the beach and pools, we asked to change rooms and got upgraded to an amazing pool Villa. All the staff is very friendly and always try to do their best to help you out! The spa is lovely with amazing women providing the best relaxing massages. Special shout-out to Fatih from Lalezar restaurant in the hotel, which is definitely the best restaurant from the others, for the amazing service provided and special attentions! Would highly recommend for a resting family holiday! Special thanks to Mr Mohamed for the housekeeping of Villa 6003 and special thanks to Mr Mohamed from the reception team!

Stayed in August 2023

Nothing

It’s very very nice and professional experience i would do it over and over again Mr. Hazem is the best guy ever he is very cooperative and very helpful he well be one of the main reason that would get me back there

Stayed in July 2023

Nothing

Every thing is spectacular the stuff are so professional and helpful the service is top notch

Stayed in August 2023