The kettle in the room had a burnt smell. I stayed for one night but if I was staying longer I would have requested another one.

Staff was really nice and welcoming. They answered all my queries. They provided directions and short cut routes which saved me time with my trip.

Stayed in April 2024

staff and no elevator working

Location

Stayed in April 2024

The Location nothing

Stayed in April 2024

The restaurant/breakfast was not up to basic standard.

The staff

Stayed in April 2024

The room was clean but smelly when we came, and the sink was blocked. The bathroom was not that nice but toiletries, towels etc were provided.

The location, decor, views, breakfast, and general ambience was great. I have stayed here before. There was an issue with the room which was sorted quickly on request

Stayed in April 2024

WiFi password expired daily so we had to get a new one.

The breakfast crew was amazing and the food was great. Very professional service. Reem and the front desk made the stay special. I will come back

Stayed in April 2024

The food items at breakfast were only labelled in Arabic. Labelling in other languages for non-Arabic speakers, including English Language, would have been more inclusive. The room's lighting could be a bit brighter, and the windows could have been better soundproofed to reduce the noise level.

The breakfast was fantastic and had lots of variety. The location was perfect for my visit to the University of Alexandria.

Stayed in April 2024

The breakfast was not particularly good. The bread was not fresh. The breakfast could be better, but I did notice that we were the only ones at breakfast, so maybe they did not want to put out a full buffet for just a few people.

This hotel is beautiful, everything looks brand new, the room was extremely spacious, the staff was very helpful, location is great. It was especially wonderful given that we were originally booked into the Misr Hotel next door, which is horrible.

Stayed in April 2024

We stayed at this hotel for 1 week during the month of Ramadan. The hotel was not that busy at this time of the year. Despite this, the hotel is situated in a brilliant location very close to the metro, shopping area, food, restaurants and the beach. We booked half board and the evening meal was tasty and staff were always trying their best to make our stay comfortable. One particular staff member who went above and beyond her job was Miss Reem. She is an asset to this hotel and spoke English, which helped us gather all the information we needed to be able to explore Alexandria (such as the here to buy tickets for metro, best places to visit, best places to eat etc). Thank you Miss Reem.

Stayed in March 2024

İt could be more clean de

The rooms are very big

Stayed in February 2024

nil

Location, service, value for money

Stayed in March 2024

Wifi is limited and slow. In Alexandria internet is an issue. You dont have long time while using the hot water. Has a nice terrace, but its cafe is not good.

Amazing building. Rooms were clean and quite big.

Stayed in February 2024

Noisy area which expected in centre of Alexandria.

Excellent location , nice and friendly staff .

Stayed in February 2024

The place was clean and near to the sea :)

Stayed in January 2024

Breakfast was poor

Staff are very friendly and helpful

Stayed in February 2024

Very noisy street and a bit chaotic

Staff, food, cleanliness

Stayed in February 2024

No parking, catering

Location,stuff

Stayed in February 2024

- The room was a bit loud due to the street and tram noise. It would be nice if the windows were more soundproof. - The internet signal was not very strong in the area, but the hotel WiFi was great. The only inconvenience was having to get a new WiFi voucher from reception every day. - Only one elevator

- Perfectly located near the Cornish - Spacious and clean suite with a cozy bed - Warm and helpful staff - Quick and easy check in and check out - Good value for money - Sea view - Artistic statues in hotel surrounding - Close to tram station - Decent breakfast, although it needs a better coffee corner

Stayed in January 2024

Good breakfast, good location in the city center, staff very kind

Stayed in January 2024

In the room there was a large corner with mold on the wall. It could be easily covered with some fornitures. Those are the kind of small details that could make the place look even better.

The hotel is a solid 9 compared to the others in the area. And with some more attentions to details, a potential 10. It is located in a secondary street, close to the seaside and walking distance from some turistic points of interest (such as the Alexandria library). We reached the hotel by car. It has no private parking but it offers a lane in front of the entrance where to stop to leave the luggages. Personnel on site helped us to find a parking spot nearby and even kindly offered himself to park it for us. The lobby is clean and staff at the reception efficient with smooth check in/check out procedures. When we entered the room we were impressed by the generous spaces. It was well set and clean. There is a mini fridge, water kettle with tea and nescafe set. The bathroom it is also big and equipped with complimentary toiletries, as well as slippers. Beds really comfy! Double thumbs up! :) We selected a standard room with city view. The sorrounding is not particularly quite as the hotel is few meters from a metro station. We personally were not bothered as we were prepared to be in a noisy area. For what was also our past experience we know it is difficult to find a quite area around there. All Alexandria corniche is busy and with lot of traffic. The restaurant for breakfast is really nice and clean. Breakfast is basic but of good quality. Before leaving Mrs. Reem was really kind to come and have some words with us to make sure we enjoyed our stay and get our feedback. She was really professional and nice. We will definitely consider this hotel for our next stays in Alexandria.

Stayed in January 2024

It was a bit noisy at night because of street markets

The location, friendly staffs and nice cafe

Stayed in December 2023

Food quality

Location

Stayed in December 2023

Bazar in front of Hotel Gate

Very good hotel in terms of location, cleanliness and friendly stuff..

Stayed in December 2023

The perfect hotel for a city trip to Alexandria! Very aesthetically decorated, clean, huge and well-furnished rooms at a reasonable price, good breakfast, centrally located and very accommodating and incredibly friendly staff! We were a little early, Reem gave us a very friendly welcome, there was a small welcome drink and then the room was ready. I would book this hotel again and can recommend it to everyone.

Stayed in December 2023