First Settlement, Eastern Ring Road, New Cairo City, 11477 Cairo, Egypt
#177 of 526 hotels in Cairo
Guests' ChoiceBased on 911 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.1
Facilities
8.4
Staff
8.6
Value for money
7.4
Free WiFi
8.6
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End of dialog contentReviewed: 22 July 2022
Nader
Egyptthe bed was’t comfortable.. and the checked me in late and they told me when you check out you will take this tome and before the check out time by half hour one from the lobby called me and they till me that you should check out on 1 pm or you will pay extra fees for every hour so i told her that they checked me in late and one off the staff told me that you will take this time after that she asked me what was the time you checked in and i told her i think 3:30 pm after that she laughed and told me that the check in is 3 pm by un polite way and i told her ok i have 30 mins but i am already will check out on 1 pm not 1:30 but her way in talking to me was not good for me .. but this is one form a very friendly staff not all the staff like her the rest off the staff every moment the want to help you specially the dining staff .. there is another something when i booked this stay i booked it half board and before my stay by i think 2 days they sent to me message in booking they telling me that the breakfast is a open buffet but dinner is by taking a 300Le voucher for every one and 150 for kids and this also for me is not good to reserve a stay in half board and you find something like that was not professional to do something like that and to know the 300 is not enough for a dinner for person
the food quality and rooms are very clean and some of the stuff was very friendly
Stayed in July 2022
Reviewed: 16 July 2022
Safaa
Saudi Arabiano activity within
comfort breakfast concierge close to the airport
Stayed in July 2022
Reviewed: 12 July 2022
Amr
Saudi Arabiavalue not matching with the price
too much expensive without any common sense
Stayed in June 2022
Reviewed: 8 July 2022
Mohammed
Saudi Arabialive entertainment should be more
everything
Stayed in July 2022
Reviewed: 6 July 2022
Mohamed
Egyptthe luggage service takes too much time
thanks for everything , i did my marriage day there and the photosession and it was fantastic
Stayed in July 2022
Reviewed: 28 June 2022
Sherif
QatarOverall hotel needs renovation
staff, location
Stayed in June 2022
Reviewed: 12 June 2022
Emile
United StatesSmoking
Staff, Service, location
Stayed in June 2022
Reviewed: 9 June 2022
Mina
EgyptWindow didn't have a handle, and wasn't very clean
Great place Huge bathroom Friendly staff
Stayed in June 2022
Reviewed: 7 June 2022
Rami
Lebanonbathrooms
room is very dirty , cleaning wasn’t good
Stayed in May 2022
Reviewed: 29 May 2022
Hanane
United Arab Emiratescleaning was not that great AC was very loud and noisy the amenities needs an upgrade
location is good staff are very friendly special thanks to Islam and Andraw
Stayed in May 2022
Reviewed: 28 May 2022
Adham
GermanyAmazing room, very good food quality. Staff were really friendly
Stayed in May 2022
Reviewed: 26 May 2022
Anonymous
United KingdomA bit dated, can do with some modernisation. Windows looked tatty.
Nice location, gym was good.
Stayed in May 2022
Reviewed: 21 May 2022
Rawan
EgyptThe interior of the rooms is a bit dull for me and the water of the swimming pool was a bit turbid. Breakfast area is too small for the number of people.
Staff were very helpful Food is great and has an excellent variety. Bathroom is nice and spacious
Stayed in May 2022
Reviewed: 18 May 2022
Sheraz
Indiamost restaurants open post 18h00 which is a bit sour for me, really wanted to try to Chinese etc but I couldn’t as was away from the hotel in the evening
the washroom with the large wardrobe inside & the pool side room was fantastic
Stayed in May 2022
Reviewed: 18 May 2022
Nida
CanadaThe location
everything
Stayed in May 2022
Reviewed: 16 May 2022
Marina
Egyptfood
Stayed in May 2022
Reviewed: 10 May 2022
Laila
United Statesstaff needs experience over priced for the service
the swimming pool was excellent rooms are good
Stayed in May 2022
Reviewed: 8 May 2022
Sawsan
Egyptextra-large comfy beds and pillows. the view of the pool was great
Stayed in May 2022
Reviewed: 5 May 2022
Khaled
Qatarstaff attitudeThe restaurant and behavior on our last night as they lacked attitude and their bad behavior was escalated to Mr. Mohamed who managed the situation promptly and efficiently.. A real thanks to hi from all my family🙏🌹
The atmosphere and the staff professionalism especially Merna at the reception desk and Mr. Mohamed the manager
Stayed in May 2022
Reviewed: 30 April 2022
Yousef
Saudi Arabiahousekeeping enter the room without permission
excellent atmosphere and friendly staff
Stayed in April 2022
Reviewed: 22 April 2022
Saad
Saudi ArabiaLocation and staff service
Stayed in April 2022
Reviewed: 31 March 2022
Rawan
Saudi Arabiasome how the toilet wasn’t comfortable as we travel a group of friends. but it’s clean
everything was great specially the staff are friendly. ( special thanks for wael ).
Stayed in March 2022
Reviewed: 25 March 2022
Bouchra
United Arab EmiratesVery quite and allows you to relax
Stayed in March 2022
Reviewed: 20 March 2022
Osama
Saudi Arabiaquite atmosphere, friendly staff
Stayed in March 2022
Reviewed: 20 March 2022
Muneera
Saudi Arabianightlife options in or near the hotel is a bit limited
everything was perfect, room size, view and cleanliness all were great. the garden view for breakfast is amazing. and finally I found a hotel with a good quality hairdryer 😂
Stayed in March 2022
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