3, Touristic Villages, Hurghada 3, Touristic Villages, Hurghada, 84511 Hurghada, Egypt
#95 of 223 hotels in Hurghada
Guests' ChoiceBased on 46 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
8.6
Value for money
8.3
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Showing 1 – 25
Reviewed: 20 May 2024
Rawan
MoroccoI recently had the pleasure of staying at this amazing resort, and it was an unforgettable experience! From the moment we arrived, we were captivated by the breathtaking vibes and stunning interior design. Every detail, from the rooms to the thoughtfully designed common areas, was absolutely perfect and provided a perfect blend of comfort and luxury. The location couldn't be better—situated in the center of Hurghada and very close to the airport, making it extremely convenient for travelers. The food was good and offered a good variety of options to suit every palate. The highlight of our stay was undoubtedly the staff. Everyone was incredibly friendly and welcoming 🤍 A special shoutout to Sara, who truly made our stay exceptional! She was super friendly, incredibly helpful, and always had a warm smile. She went above and beyond to ensure we had everything we needed, and her kindness left a lasting impression. She's truly a gem! 💎 I can't wait to return to this charming resort. Everything was perfect, and I highly recommend it to anyone looking for an exceptional and memorable stay ✨
Stayed in May 2024
Reviewed: 16 May 2024
Mada
RomaniaLooks amazing
Perfect
Stayed in May 2024
Reviewed: 16 May 2024
Mada
RomaniaEverything
Amazing everything
Stayed in May 2024
Reviewed: 5 May 2024
Ismar
MontenegroWhile the resort boasts a beautiful design and excellent staff, I was disappointed by the slow WiFi connection during my stay. Although there were improvements made after some complaints, it still fell short of expectations. Additionally, the temporary spa and gym facilities provided in another hotel lacked the comfort and style of the resort. However, I'm hopeful that once the entire project is completed, including the resort's own facilities, it will align with the exceptional design style of the complex. I eagerly anticipate the addition of another pool and a small shopping mall, which should further enhance the overall experience.
The design of the resort is stunningly contemporary, boasting numerous intricate details and well-appointed spaces throughout the complex. Despite some staff members not speaking english fluently, their politeness and charisma were evident, enhancing the overall experience.
Stayed in May 2024
Reviewed: 2 April 2024
Deborah
United Kingdom-
Beautifully designed hotel in a stunning setting with a fantastic swimming pool and excellent staff. The meals were delicious too as was the wine. All inclusive definitely worth doing.
Stayed in March 2024
Reviewed: 18 March 2024
Menghan
ChinaA few staff are not properly trained, very slow and rather rude at times however attitude seems to vary based on guest’s race. had multiple hiccups but thankfully management dealt with them all very well
Amazing facility. Buffet 100%. Recommend to get the all inclusive. Special shoutout to Fatima at front desk and Yasser from food & beverage for professional and patient assistance
Stayed in February 2024
Reviewed: 6 February 2024
Zhao
ChinaThe welcome cake in refrigerator of my room is not tasty
Fatma Kamal in reception helped me a lot , and the bar tenders in Nur bar always make good cocktails. The main pool is big and clean
Stayed in February 2024
Reviewed: 5 February 2024
Alexey
IrelandIn winter it is very cold in rooms at night (rooms are designed for +30 but not for +10). Climate control systems doesn’t work for heating properly. Many “children’s sicknesses” so far. If you didn’t buy all inclusive you dramatically over pay for everything. Spa is in front of hotel and terrible in terms of price / quality correlation. Hope the hotel spa will be good once it will be opened.
The brand new hotel. Location is good (really difficult to judge since I am first time in Egypt). The owners made hotel look great and inject lots of necessary services.
Stayed in February 2024
Reviewed: 2 February 2024
Finlay
United KingdomNothing that a didn’t like but a couple improvements would be good. - WiFi was off and on -WiFi coverage could be improved -longer tour on arrival and more information -more water provided in room would be good - had a wee problem with a group of teenagers playing music out a portable speaker by the pool. Disrupting everyone peace. So maybe staff need to be a bit more disciplined and not always so nice.
Amazing service. Staff were extremely friendly and helpful always going the extra mile. The staff are great at getting to know you and customising your experience. Good was amazing plenty to choose from. Room was lovely and so was pool. Would definitely recommend this hotel definitely worth the money.
Stayed in January 2024
Reviewed: 31 January 2024
Funi
United Kingdomnothing. loved everything
beautiful ambience, friendly and helpful staff
Stayed in January 2024
Reviewed: 30 January 2024
Monique
United KingdomI loved everything about it!
The resort is so clean and fresh! Perfect location so close to the airport and on the strip so have easy access to shops etc. the staff are so attentive, friendly and welcoming! The food was Amazing everything was 10/10! No complaints
Stayed in January 2024
Reviewed: 20 January 2024
Amar
United KingdomDecor Staff friendliness
Stayed in January 2024
Reviewed: 16 January 2024
Tani
United KingdomOne of the best hotels I've ever stayed in. Amazing rooms, fantastic food and very lovely staff. Incredible!!!! Can't recommend enough :)
Stayed in January 2024
Reviewed: 8 January 2024
Adel
United Arab EmiratesThe hotel design is fantastic, the food was so delicious and fresh, the hotel staff were amazing specially the Butler service. Special thanks to Mr. Walid and Mr. Bayomi
Stayed in December 2023
Reviewed: 8 January 2024
Azhar
United KingdomCould do better with non-beach games eg table tennis/billiards/darts. None of these were onsite and they directed us to the sister hotel, which had a battered pool table that wasn’t fit for purpose. Additionally, any spa treatments eg massages were also off site.
Beautiful hotel, excellent rooms and facilities. Staff were great, in particular Hassan the concierge was so helpful and friendly, and Boules Shawky at the restaurant. Boules was so attentive to my wife’s gluten-free requirements and always made sure that the food we were having was adequate to her needs. He is a credit to the hotel.
Stayed in January 2024
Reviewed: 5 January 2024
Lee
United KingdomPool packed bed concept doesn’t really work but beach is better, high rates
Very well designed and modern, very good cleaning and maintenance of the site staff are great
Stayed in January 2024
Reviewed: 3 January 2024
Steve
United StatesI have zero complaints. I suppose if I could change anything, I wish the pool and beach did not close so early. We could have spent longer at both.
We LOVED the heated pool. It really made the whole experience so much better when we could get in the pool and feel comfortable. The drinks and snacks by the pool were fantastic. Our favorite meals were at Food Hall. The variety and presentation was perfect. Our favorite vibe was in Kief and the drinks there were really good. The sushi was ok, but we are picky with our sushi. We also really enjoyed Sokkar, but the food wasn't our favorite. We did love the bread, though! The whole resort felt very clean, we appreciated how kind everyone was without feeling like they were just trying to get tips. The kids club was also good for our kids, who enjoyed the pottery class the most.
Stayed in December 2023
Reviewed: 2 January 2024
Arina
South AfricaThe afternoon receptionist, not so great. But maybe because we are black, there was zero sense of urgency. And having to queue for food, even fruits is a no no when holiday. Prepare food and let guests feast🙏🏾
The waiters, barmen and the butlers are super helpful and friendly...the night receptionist was super amazing when we arrived.
Stayed in January 2024
Reviewed: 2 December 2023
Ibrahim
Saudi ArabiaNON
It is obvious that SERRY has a magnificent management that appears in the details of the place and the staff who is been selected based on high criteria(it seems). It is the the first time I spent almost ten day in a hotel where I don’t face any uncomfortable feeling from any one of the staff. I can’t mention names because all the staff are heroes. In reception I can remember Abdul monaem, Fatimah Hisham. In Sofrah I can remember Ayah. Honestly all the staff. This place is piece of paradise. In sort word it is flawless. Thanks for the management because I like the success and they did it. Ibrahim 🇸🇦
Stayed in November 2023
Reviewed: 30 November 2023
Leroy
United KingdomVery minor points that wouldn't effect me staying again, Shower pressure and adding soft door closing to the rooms as the open corridors bang the doors.
Really nice new modern classy and stylish hotel with lovely calm atmosphere that i was hoping for an expected for my honeymoon. Lovely pools, Lovely rooms with balconies, lovely beach, Lovely food. Really nice Vibe. Special thanks to the lovely Fatima and the rest of the team at reception who looked after me and my new wife on my honeymoon. Price is good for the quality.
Stayed in November 2023
Reviewed: 13 October 2023
Martin
SwitzerlandThey could ad some more information in the infotainment system, like a map of the resort and a weekly program.
The hotel is completely new and some parts were not yet finished. It is a very unique concept and worth the money. The buffet offers fresh food every day, local and from all around the world. The staff was truly amazing. The restaurant and/or pool manager checked in on me daily and made sure I’m satisfied at all times. The reception team was always ready to go above and beyond which was really exceptional. Especially the concierge Hasan who literally saved the vacation for me and my son! I forgot my wallet back at home and wasn’t able to withdraw the needed cash to pay for our visa. Therefore we were not allowed to enter the country and were stuck at the airport. Hasan called our driver back to the hotel to pick up Hasans own money and organised someone at the airport who could handle everything for us with customs. Just amazing! Thanks again Hasan! The hotel deserves easily 10/10, even if it isn’t finished yet! I will definitely come back!
Stayed in October 2023
Reviewed: 5 October 2023
Thomas
United KingdomConstruction noise
Hotel is so nice , every thing is amazing, food is great service good at restaurants and every one really need to help , they are always smiling and you feel that you are at home. Welcoming from the hotel gate once you enter you will receive a cold towel and drink within ten minutes someone escorted me to the room with nice tour and simple info with a very professional manar as well inside the room he gave us all information his name is bawoumi as well when we asked for late checkout for 2 hours he managed .and also all their management team always around. Really like this place and will always comeback their, just continue the good work and sure that one day you will be on top ,
Stayed in October 2023
Reviewed: 19 August 2023
Mahmoud
United Arab EmiratesIn conclusion, Serry Beach Resort exceeded all my expectations and provided an unforgettable vacation experience. From the superb setting to the exceptional service, everything about this resort exudes perfection. I cannot emphasize enough how wonderful the receptionist Monaem was, adding an extra touch of magic to my stay with his unwavering dedication and hospitality. I highly recommend Serry Beach Resort to anyone seeking pure happiness, tranquility, and exceptional hospitality. It truly is a hidden gem that deserves all the praise it receives. Thank you, Serry Beach Resort, and a special thank you to the receptionist Monaem, for creating lifelong memories.
I recently had the great pleasure of staying at the newly built Serry Beach Resort during my vacation, and I must say it was an amazing experience that surpassed all my expectations. From the breathtaking views to the excellent service, this hidden gem was simply exceptional. One aspect that truly caught my attention during my stay was the level of exceptional service provided by the entire team. In particular, I would like to commend the amazing receptionist, Monaem. From the moment I entered the resort, Monaem offered a warm and genuine welcome that made me feel like a cherished guest at Serry Beach Resort. His professionalism and attention to detail were perfect throughout my stay, ensuring that I had everything I needed to truly enjoy a memorable vacation. Monaem was a reliable source of information and provided interesting recommendations about nearby tourist attractions, restaurants, and activities based on my preferences. His dedication to ensuring the comfort and satisfaction of guests was evident in his willingness to fulfill any request. Whether it was arranging reservations, providing transportation, or even offering valuable tips, his hospitality and warm reception to guests were truly exceptional. The resort boasts tastefully decorated and well-appointed rooms, offering breathtaking views either of the sea or the charming gardens. Additionally, the cleanliness and attention to detail in the room design added an extra layer of comfort to my stay. Serry Beach Resort's calming environment encompasses all the elements for a serene and rejuvenating experience, allowing guests to relax and enjoy the natural beauty surrounding them. The dining experience at Serry Beach Resort offered diverse and exceptionally high-quality cuisine. From delicious local dishes to international options, the resort's restaurants catered to all tastes.
Stayed in August 2023
Reviewed: 30 July 2023
Osama2022
Saudi Arabiahigh price
Location view and facilities
Stayed in July 2023
Showing 1 – 25
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