No enough varieties of Egyptian food

Good

Stayed in April 2024

Disaster... There is a lot of work to do!

Stayed in April 2024

Employee Receptionist and restaurant services staff

Stayed in February 2024

Nothing to mention

Everything..

Stayed in December 2023

Coffee and tea in the room were not filled enough

The room was cosy Food was good Staff were excellent

Stayed in January 2024

Everything was just perfect, keep up the good work. Many thanks.

The location is amazing and there was alot of green areas around. The staff was very friendly wherever you go. The room was good and clean. The breakfast was amazing and alot of delicious varieties were available. Room service was quick. I will visit you again and again

Stayed in December 2023

balconies are so close to each other which was very uncomfortable, no animation team which is very odd for such a nice hotel, dinner wasn’t the best,night shows weren’t very entertaining.

beautiful landscapes and design, spacious comfy rooms and very nice lagoon view, nice breakfast ,snacks and lunch. Heated pool❤️wonderful beach ❤️golf cars to take you around the resort as its really huge . Mr karim from the italian restaurant was such a gracious host and served such great cocktails❤️ I really had a wonderful vacation , would definitely visit again ❤️

Stayed in December 2023

Perfect stay, abdelkareem working in the sweeming pool was very professional and proactive.

Stayed in December 2023

The spa service was very bad I totally understand they are outsourced but they are still part of the hotel

The location and restaurants variety is super

Stayed in November 2023

Food, it is okay but not best quality.

Great location, perfect for families with young children, very nice design and scenery, nice stuff and helpful, pool was soo good for young children and babies.

Stayed in December 2023

Parts of hotel were dated and need improvement

This hotel doesn't really cater for UK residents

Stayed in November 2023

1. No elevator\lift. So with a 3 months old daughter, we have to carry her and all her stuff and leave the pram downstairs. Other option to take a ground floor room but we enjoyed the view upstairs. 2. No proper coffee machine on the breakfast buffet. So you have to ask the waiters for coffee and you will be served with, in my opinion, low quality coffee. I believe those two things are no brainers for a 5 star resort. Those are the only things that stopped me from giving this resort 10/10.

The hotel is recently renovated so the entire resort facilities are in very good condition. The landscapes are magnificent (many islands connected by bridges). The beach was quite nice with a nice playground. The activities on the pool kept my son entertained (thanks to Ibrahim, and the DJ man). Free parking is nice too.

Stayed in November 2023

Nothing in paticular.

A lot of varieties . Dinner is also very good

Stayed in November 2023

N/A

Location is great, staff are always helping and smiling

Stayed in September 2023

You need golf carts to move around, a lot of walking.

The resort was clean and staff was very friendly. The walk to beach was far and you need golf carts to go to the rooms. The restaurant was really good, food was excellent with lots of variety .. I would revisit and recommend to others

Stayed in September 2023

When I regrettably booked a beachfront room and sacrificed the full board lagoon view for the beachfront bed and breakfast... I was extremely disappointed that palm trees blocked the view... I couldn't enjoy a good view which I paid a lot of money for... An word of advise is to check the photos of the hotel elsewhere other than booking before making the decision ... And don't book beachfront rooms... They are not worth it and almost anywhere you would want to go is a 5 to 7 min walk

What really made a difference was the responsiveness and the attention of all the staff, they are amazing

Stayed in August 2023

My main concern was Food quality. I was expecting better quality but what we found wasn't that good. You can still manage to eat but you won't be happy if you care for the quality of food

The resort is calm and you can easily enjoy a relaxing stay The beach is very nice

Stayed in August 2023

9/10

Stayed in July 2023

Beach have no activity. Entertainment team not there anymore.

Staff make it wonderful trip.

Stayed in July 2023

The rooms were a bit old and had lots of mosquitos. It was dull and dark at night

The beach was nice and the staff were nice and helpful

Stayed in July 2023

The facility needs more care and modernizations

The service level and the food

Stayed in July 2023

there was a lot of flies and the staff stated that it is the time of the year were there are a lot of flies to an extent you cannot even eat, there wasn’t many activities in the property although there were many outside. the beach was full of rocks u need a sea shoe to get comfortable

the room was very clean and the staff was very friendly

Stayed in June 2023

Issues with Airconditioning

Location

Stayed in July 2023

Mosquito, we couldn't stay outdoors at night

Location

Stayed in April 2023