El Gouna, El Gouna, Hurghada, Egypt
#114 of 220 hotels in Hurghada
Guests' ChoiceBased on 532 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
7.7
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End of dialog contentReviewed: 21 April 2024
Ramzy
CanadaNo enough varieties of Egyptian food
Good
Stayed in April 2024
Reviewed: 3 April 2024
Roberto
SwitzerlandDisaster... There is a lot of work to do!
Stayed in April 2024
Reviewed: 27 February 2024
Sakina
EgyptEmployee Receptionist and restaurant services staff
Stayed in February 2024
Reviewed: 1 February 2024
Najla
Saudi ArabiaNothing to mention
Everything..
Stayed in December 2023
Reviewed: 6 January 2024
Osman
EgyptCoffee and tea in the room were not filled enough
The room was cosy Food was good Staff were excellent
Stayed in January 2024
Reviewed: 27 December 2023
Medhat
Saudi ArabiaEverything was just perfect, keep up the good work. Many thanks.
The location is amazing and there was alot of green areas around. The staff was very friendly wherever you go. The room was good and clean. The breakfast was amazing and alot of delicious varieties were available. Room service was quick. I will visit you again and again
Stayed in December 2023
Reviewed: 24 December 2023
Ghada
Egyptbalconies are so close to each other which was very uncomfortable, no animation team which is very odd for such a nice hotel, dinner wasn’t the best,night shows weren’t very entertaining.
beautiful landscapes and design, spacious comfy rooms and very nice lagoon view, nice breakfast ,snacks and lunch. Heated pool❤️wonderful beach ❤️golf cars to take you around the resort as its really huge . Mr karim from the italian restaurant was such a gracious host and served such great cocktails❤️ I really had a wonderful vacation , would definitely visit again ❤️
Stayed in December 2023
Reviewed: 22 December 2023
Redouane
United Arab EmiratesPerfect stay, abdelkareem working in the sweeming pool was very professional and proactive.
Stayed in December 2023
Reviewed: 19 December 2023
Magdy
EgyptThe spa service was very bad I totally understand they are outsourced but they are still part of the hotel
The location and restaurants variety is super
Stayed in November 2023
Reviewed: 17 December 2023
Nayera
EgyptFood, it is okay but not best quality.
Great location, perfect for families with young children, very nice design and scenery, nice stuff and helpful, pool was soo good for young children and babies.
Stayed in December 2023
Reviewed: 24 November 2023
S
United KingdomParts of hotel were dated and need improvement
This hotel doesn't really cater for UK residents
Stayed in November 2023
Reviewed: 8 November 2023
Moheb
Australia1. No elevator\lift. So with a 3 months old daughter, we have to carry her and all her stuff and leave the pram downstairs. Other option to take a ground floor room but we enjoyed the view upstairs. 2. No proper coffee machine on the breakfast buffet. So you have to ask the waiters for coffee and you will be served with, in my opinion, low quality coffee. I believe those two things are no brainers for a 5 star resort. Those are the only things that stopped me from giving this resort 10/10.
The hotel is recently renovated so the entire resort facilities are in very good condition. The landscapes are magnificent (many islands connected by bridges). The beach was quite nice with a nice playground. The activities on the pool kept my son entertained (thanks to Ibrahim, and the DJ man). Free parking is nice too.
Stayed in November 2023
Reviewed: 7 November 2023
Alshanawani
EgyptNothing in paticular.
A lot of varieties . Dinner is also very good
Stayed in November 2023
Reviewed: 1 October 2023
Omar
EgyptN/A
Location is great, staff are always helping and smiling
Stayed in September 2023
Reviewed: 9 September 2023
Caroline
United StatesYou need golf carts to move around, a lot of walking.
The resort was clean and staff was very friendly. The walk to beach was far and you need golf carts to go to the rooms. The restaurant was really good, food was excellent with lots of variety .. I would revisit and recommend to others
Stayed in September 2023
Reviewed: 1 September 2023
Mohamed
EgyptWhen I regrettably booked a beachfront room and sacrificed the full board lagoon view for the beachfront bed and breakfast... I was extremely disappointed that palm trees blocked the view... I couldn't enjoy a good view which I paid a lot of money for... An word of advise is to check the photos of the hotel elsewhere other than booking before making the decision ... And don't book beachfront rooms... They are not worth it and almost anywhere you would want to go is a 5 to 7 min walk
What really made a difference was the responsiveness and the attention of all the staff, they are amazing
Stayed in August 2023
Reviewed: 23 August 2023
Bionuc
EgyptMy main concern was Food quality. I was expecting better quality but what we found wasn't that good. You can still manage to eat but you won't be happy if you care for the quality of food
The resort is calm and you can easily enjoy a relaxing stay The beach is very nice
Stayed in August 2023
Reviewed: 30 July 2023
Indira
Azerbaijan9/10
Stayed in July 2023
Reviewed: 29 July 2023
Ahmed
EgyptBeach have no activity. Entertainment team not there anymore.
Staff make it wonderful trip.
Stayed in July 2023
Reviewed: 12 July 2023
Ahmed
EgyptThe rooms were a bit old and had lots of mosquitos. It was dull and dark at night
The beach was nice and the staff were nice and helpful
Stayed in July 2023
Reviewed: 9 July 2023
Ahmed
EgyptThe facility needs more care and modernizations
The service level and the food
Stayed in July 2023
Reviewed: 3 July 2023
Murad
Saudi Arabiathere was a lot of flies and the staff stated that it is the time of the year were there are a lot of flies to an extent you cannot even eat, there wasn’t many activities in the property although there were many outside. the beach was full of rocks u need a sea shoe to get comfortable
the room was very clean and the staff was very friendly
Stayed in June 2023
Reviewed: 2 July 2023
Tahani
United StatesIssues with Airconditioning
Location
Stayed in July 2023
Reviewed: 28 April 2023
Reham
EgyptMosquito, we couldn't stay outdoors at night
Location
Stayed in April 2023
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