Reception Mina and Mahmoud verticale nice guys. At Bar Adly

Stayed in May 2024

Reception very helpful and nice specially Mr Mina and Mohamed House keeper very nice

Stayed in May 2024

Tv version not Netflix suppose to be smart tv

We met Mina and Moustfa from reception managers Medhat and Adly also Ms Rasha Peter and adly at Bar

Stayed in May 2024

Even though it was written everywhere that to protect the environment they change the bed linen and towels only if they are on the ground or specifically mentioned to change, by default they change it every day. The food was often tasteless and overcooked. Even though we ate only at the hotel and were careful with the hygiene, we faced some stomach issues.

The location was great, it is pretty close to the sea. The beach of the hotel was good.

Stayed in May 2024

the hotel really exceeded the expectations. We decided to go here based on the amazing reviews on Tripadvisor and after the stay we can confirm that the reviews are true. Really amazing hotel with ton of activities, staff was a real surprise - everybody was friendly and helpful, without needing to tip them. The hotel was over-facilitated - 3 pool bars and 0 waiting time, when you come the bartender really attends to you, we haven't expected that. The same in the other facilities. Great value for money. Recommend the hotel to everyone - 10/10.

Stayed in May 2024

Everything were great

Stayed in May 2024

Al a carte restaurant was a disappointment, not what was expected

Lots of choice

Stayed in May 2024

Good hotel with excellent service started from Mr Mohamed , Adly , Nicola from reception and Also Mina . I also would like to thank Rasha and Beshou at restaurant At the lobby bar Adly

Stayed in May 2024

staff wouldn't let our taxi in to pick us up and told our driver we were not at the hotel!

staff were great. food was very good, its good that they are now putting veggie/vegan signs on most dishes.

Stayed in April 2024

The only comment is that there is no variety in the breakfast , its the same everyday which was annoying to me

We love coming here , it’s beautiful and the employees soo friendly and welcoming too The lunch and dinner are sooo yummmy every day , lots of variety to choose and enjoy It feels like home I would like to thank everyone but these were more special to us Miss. Rasha and Mr. Bushoy in the restaurant Mr. Mina the receptionist Mr. Samouel Thank you for making our stay special

Stayed in April 2024

A Luxurious Retreat at Sierra Hotel** I recently had the pleasure of staying at Sierra Hotel about 4 night, and I must say that it exceeded all my expectations. From the moment I arrived, I was treated to top-notch service and hospitality across all departments without any exceptions. - Front Desk & Check-in:** The check-in process was smooth and efficient, thanks to the friendly-Quick and welcoming staff at the front desk. They made sure that all my needs were met and provided me with all the information I needed for a comfortable stay, specially “Mina” “Adly” “Hadeer” **Accommodation:** The room I stayed in was simply exquisite. It was spacious, elegantly decorated, and equipped with all the amenities one could ask for. The housekeeping team did an excellent job of keeping the room clean and tidy throughout my stay, specially “Abdullah” Room attendenat. **Dining:** The dining experience at Sierra Hotel was a highlight of my stay. The restaurants on-site offered a diverse selection of delicious dishes, expertly prepared by talented chefs. Whether it was breakfast, lunch, or dinner, every meal was a delight to the taste buds. Definitely I will Repeat my booking once again with no hesitation ASAP. Sincere Regards, Youssef

Stayed in April 2024

Everything was perfect at our stay at the Sierra hotel. All the staff were lovely especially Adel the lifeguard, Emad behind the bar, Mahmoud at reception and Mohammed Ali houseman We will definitely be back!………………………………………………………………..

Stayed in April 2024

I waited long time to change towel with towel card.

Hotel very nice staff helpful specially Mine at reception restaurant said and at the Bar beach Angelo .

Stayed in April 2024

Every thing is fine reception Mina and Adly Aldo emad and samuel concierge

Stayed in April 2024

The bed was separated

The team is so friendly and like to help especially Dina, rasha, magdy, emad and Samuell. The team smile all the time and help

Stayed in April 2024

There are a few things you can do better. Paper glasses on the beach doesnt fit your quality. We had to ask for glasses every time we wanted a drink. Filter coffee should be added in your breakfast menu. We expect better than instant coffee from nescafe. Napkins at meal time are always on demand. People need them we shouldnt have to ask for it. The idea of serving ice cream nice but its quality and taste does not match with your hotel overal quality. There should be ice cream buffet which has at least average taste and deliciousness. The ice cream was served was not tasty at all unfortunately. Burger meet should better to have a bit of spice not too much may be a little black pepper to be kore flavored.

Mahmoud in reception Sayed, Murad, Asaf in restaurant and beach bar Hotel manager Soliman were amazing. All your team members are very welcoming and helpful. Hotel has got everything a guest needs. We are like we found a second home in Sharm and planning to come back with our families. Thank you for your effort to make this place beatiful.

Stayed in April 2024

There could have been a good coffee options like espresso, americano. The ice cream they serve on the beach could be much more delicious, it is not tasty unfortunately we could not eat it. But it was very nice to have ice cream on the beach. The only thing it needs to be delicious. Beers should be colder. And they sometimes serves with cartoon / paper cup and sometimes normal hard plastic glasses. It should not been served in paper cup. The beef burger’s meat has no spice and when we say spice we do not mean different spices may be it could be added a bit of black pepper. It tastes directly and plain meat. It should have a bit flavored.

Mahmoud in reception Sayed, Murad, Asaf in restaurant and beach bar Hotel manager Soliman The staffs were really friendly, hardworking, helpful. The cleaning was perfect. Thanks to Muhammed in house keeping! We were more than surprised about the cleaning and also the care of staffs to us. Foods were good there were lots of options for everyone from many cultures! So many details have been already thought by the otel and team for their customers. They even arranged free taxi to the hotel and also prepare us breakfast because we were leaving around 1am. Shuttle service was great too! To the beach and some other centers. We loved the beach as well. There is a bar and team is in be bar also very helpful. There are fast foods options that we had in the bar. We loved the area of Soho , we enjoyed walking around. It is good for the people do not like so much about staying in the hotel all the time. There were some events that we spend time with watching. So it kept us always active around the hotel. We will definitely come back in August and also next year as well. And we will bring our families too.

Stayed in April 2024

Been here many times just love the hotel and the friendly staff

Stayed in April 2024

The staff very nice specially Bar and reception Gerges House keeper very nice and polite and Mina from reception.

Stayed in April 2024

Spa

Reception perfect

Stayed in April 2024

There could be not so many rules like you can get ice cream only from 3 p.m. or to play tennis only 1 hour per week. Also it could be one swimming pool open from 7 in the morning and closing about 8 p.m. and spa could be open in the evening not only till 12 a.m.

The staff was very nice, the coral beach is very nice, the food quality is also good.

Stayed in April 2024

Just the distance to the beach but the shuttle was great

Loved everything about the resort. Mina at the front desk made everything go smoothly, the restaurant staff were very friendly, and Mohammed and Gerges in housekeeping were so nice and accommodating. Loved our stay and we will be back

Stayed in March 2024

too much people and russian language

Food was good, has improved a lot during 10 years. But the chef for seafood overcooks most stuff.. Fish was never juicy, And king prawns were always so overcooked that was not able to peel them. Grill was very good during dinner time. Really tasty. Beach was nice, good service. Rooms are little worn out, need renovation

Stayed in April 2024

Reception very nice help every time Specially Mina He always Wish to help He follow up with me.

Stayed in April 2024