The food is good and tasty but is downgraded from my last visit

The staff and the service the golf cart drivers are amazing ali yousri and mario from entertainment and mr ahmad fb manager and the concierge were great and the district manager mr yousri ali is a wonderful man

Stayed in April 2024

Nothing really. It’s worth noting if you looking for daily snorkelling it’s there, and the pier is long. Perhaps 800 m but you can be carted up and down on one of the electric buggies if you want. I walked it the times I went which under the incredible sharm sun can be thirsty work…

From the moment you enter the first reception, which is fragranced and beautifully decorated, a sense of style and care is felt. This continued on everywhere for me. The gardens, interiors and layout are pristine and simply relaxing to walk though and be surrounded by. Everything is in abundance….so much space. Several times I had an enormous and beautiful pool to myself. The two large bars and adjacent reception area is particularly beautiful. Calming colours and a subtle Middle Eastern design influence ? The food was far and way the best I have had in Egypt over about 11 trips between Taba, Hurghada and Sharm . I never expected such a standard and it’s in the buffet and the additional restaurants which historically have always been just attempts at “Italian” etc. Here the attempt totally works, with the backdrop of excellent interiors as well as lovely staff. Highly recommend this place.

Stayed in May 2024

Nothing, everything was perfect

Everyone was very profitable, the cleanliness of the hotel was outstanding, everyone is very friendly and you are always greeted , I definitely recommend this hotel to everyone looking for a stay in sharm .

Stayed in May 2024

1. Main problem is the beach (or lack of any real beach) and even worse the lack of sea swimming possibilities. The jetty is long. We were informed there was a golf buggy shuttle but we didnt ever see a buggy transport guests to the jetty end. 90% of the time it was not possible to swim in the sea as there was a red flag. It seems there is virtually always heavy wind out at sea and this prevents one from swimming. There is no enclosed swim area in the sea (other hotels have a sectioned cordoned off with buoys). 2. Beds are too hard 3. Food in the main buffet restaurant was as often is the case with all-inclusive-buffet restaurants not really good and mostly not hot enough. Too much variety and not enough quality. 4. The hotel is far out of town (this we knew in advance so I should not really complain about this)

The complex, grounds and rooms are gorgeous. Food in the a-la-carte restaurants is good Staff were outstanding Excellent breakfast buffet Security staff were extremely helpful when I left my telephone in a taxi (and helped me recover the phone)

Stayed in April 2024

The multiple swiming pools, the cleanliness of the places and room as well, the views. Also, the amazing staff.

Stayed in May 2024

Annoying mosquitoes in the room.

Everything were excellent! Territory is beautiful, swimming pools is clean and well equipped by sunbeds and umbrellas.

Stayed in May 2024

Special thank to Mr.Moamen and night manager tokal and enas &Omnia guest relations for their hospitality and great efforts during our vacation

Stayed in May 2024

The lunch in main restaurant is not that good

Great resort, quite , friendly staff, clean , amazing breakfast

Stayed in May 2024

Restaurant reservations

Amazing hotel, professional staff, great reception team

Stayed in May 2024

I expect with a High price for accommodation rate for my stay to have everything included but some are not like the mini bar in the room not rich with good sweets and drinks and only soft drinks are free, the TV screen is very small and doesn't match the size of the room, I only choose 2 restaurants from 5 to book free not all of them, not enough umbrellas at the adult pool witch hard stay under hot sun, some items in the restaurant and bar extra charge for no reason.

everything was excellent, especially the quiet, the location, the food, the staff, and the decoration.

Stayed in May 2024

Wonderful staff Ibrahim is amazing Mustafa the manager made our stay exceptional And the lady at the reception Food vibes were amazing

Stayed in April 2024

Everything was great to be honest, it’s way better than we expected, the staff are amazing, starting with Madrona from front desk, and Ahmed the asst manager, so helpful and always ready to give the best service! Hussam from the restaurants, remembered our favored drinks everyday, with amazing service and always smiling. Ahmed from the spa was also very good, they pampered us so much, and the ladies in there too! Well done. On our last evening we decided to try the Italian restaurant, and it’s so delicious, mustafa there was our waiter, so professional, his recommendations were great, we couldn’t walk back to our room because we ate so much🫢. Hussein from the Lebanese restaurant and the shisha place, always made us laugh so loud, the guy is a comedian for real! Also Ahmed from the beach, helped me with the snorkeling 🤿. The good thing about this hotel is that they look for a way to make you more comfortable, not once was I uncomfortable with anything. They also prepared something special for our anniversary. Really loved this stay, loved the food, the people. One of the good holidays we spent❤️. Thank you

Stayed in May 2024

nothing

excellent service, guest relations is outstanding. all what i need in my vacation.

Stayed in May 2024

The entertainment ends early in the day and i feel it’s more for children than adults and not so much Egyptian music

It’s so clean and the staff are so friendly

Stayed in May 2024

Деякі гості, але це не вина готелю

It was our third visit to Egypt. But the previous two times can hardly even be compared to this one (despite the fact that it were also 5 stars hotels). Food - perfect. High level!! Amazing grill-chefs. Shrimps were perfect as everything else. And the pastry… Fresh juices, champagne - what else needed? :) Staff - ready to make you vacation the best! Sea - very beautiful and warm (march 22 - April 2), a lot of fish. But unfortunately Nabq is a windy region of Sharm, however wind was only first days. I was afraid that it would be noisy because of children - but the pool for adults saved me. Quite and relaxed atmosphere. A lot of different animation, it would be interesting for people who like it (me not) but it was absolutely not intrusive (special thanks to that)✌️ And the last bit THE MAIN for me: attitude of staff and hotel towards animals and birds❤️🐾 Bird feeders, so lovely. The birds are the individual animators of this hotel! And the main star ⭐️is a red cat. I was pleasantly surprised by the good attitude towards her. she was not hungry and looked good. This is a very modern, European approach. For me this is the main reason why I will come back here. I really hope that by then she will have her own house and will be sterilized🙏❤️ Where animals are treated well, guests will be treated accordingly Thank you, Alcazar.

Stayed in April 2024

The activities, the Japanese restaurant and the beach

Stayed in May 2024

Everything was exceptional, whether the crew or cleanliness or facilities and the location and the daily activities. And not to forget Enas, can’t thank her enough she played a huge part for us loving the place. she has helped us so much and she made sure we were having the best time. Overall, an amazing experience and for sure will visit yearly.

Stayed in May 2024

Maybe some staff wasn’t so friendly

Food, pools, beach

Stayed in May 2024

Everything was great

Stayed in May 2024

small things !

The FOOD The Pool The staff WHOLE the resort !

Stayed in May 2024

Nothing

Everything about the hotel was amazing. The hotel grounds were very beautiful, the interior was equally nice and very well kept. The staff are very helpful and attentive. The buffet options for breakfast and dinner was vast and tasty. The hotel had varying activities which were all engaging and entertaining. The choice of three large pools and direct beach access was awesome!

Stayed in May 2024

Very far from everything, at the very end of Nabq (30 minutes driving to Naama or more to Old Market)... basically nothing around, just abandoned constructions sites and other nice resorts. This is Nabq. If you go here, expect to stay here the whole week basically, which is ok given the kind of resort. Hotel over-charges for any service... 450 USD for a massage session for 2 (seriously??), 80 USD each to take you to the waterpark, 70+ USD for a simple taxi ride back and forth to the Old Market. Just DO NOT leave them money, you can have the same or better experiences just booking with agencies or online wthe acivities you want (scuba diving, desert, trekking, anything...). This is a shame, I understand adding a premium, but they charge 3 or 4 times the market price. Quite aggressive service sellers will annoy you the first two days... then they will stop asking.

Beautiful resort, with amazing staff. All cheerful and happy. Complete all-inclusive experience with no restrictions (access to all restaurants etc). Not very crowded, there is room for everybody at the swimming pool or at the beach, just beautiful.

Stayed in April 2024

Very clean, food is great, professional staff.

Stayed in May 2024

Everything was excellent.

Great place, curated architecture and design. Peaceful and quiet (if requested). Great buffet menu. Very clean.

Stayed in April 2024