Food

Alles

Stayed in May 2024

The food is terrible and the it’s a bit crowded. The all inclusive part is good but you don’t eat a lot because of this. And the cocktails are a disaster too.

So much thing to do, swimming pool, water park with amazing slides, you can also go to the private beach (the sea is a bit dirty…). We had a great time ! Really big hotel because there is two of them.

Stayed in May 2024

Wifi and bad internet

the staff who cleaned

Stayed in May 2024

The Room smells bad because of the old furniture, old air conditioning.

The location

Stayed in May 2024

rooms are not satisfying at all.. bathroom is old designed and needs maintenance.. shower is so narrow and not comfortable.. funiture inside the room is too old that one of the beds fell down as a single person just sat on it.. matresses are not clean and the bed sheets hide the dirt.. the front desk needs more than one receptionist to perform the check-in process for the guests as it took much time waiting for our check-in. on the other hand food is great and variable.

Stayed in May 2024

The cleanliness of the room. How old it was. The staff were not giving you enough privacy when eating, always coming to talk to you non-stop.

The hotel facility is nice. The view was beautiful both pool and sea view. How well the staff were making sure everything was good during dine time. The Manager at breakfast time making sure things were well-taken care of.

Stayed in May 2024

No free internet on hotel

Pool and stuff is good

Stayed in May 2024

Staff are not able to promote their facilities the right way. Cleanliness and room service could be much better. Although they provided leisure activities, they didn't announce for them.

The pools, very good location for the beaches

Stayed in April 2024

WIFI facilities from Hotel and Hotel should put some data booster to have better internet connectivity inside room. Even Mobile internet were not properly working inside room. Hotel WIFI services were only available at reception.... not inside room(it was paid) .

Location was the best ...and inside Hotel amenities were upto the expectations . Except one issue internet connection was poor . WIFI was paid at the room (which should not be the case) should have been free . Local Staffs were were friendly and cooperative. Front desk team was good enough to take care of our daily requirements specially person named Mahmoud & Mohamed.

Stayed in April 2024

Variety of food

The location is good, and the stuff is friendly, thanks to Mr. Hossam and Mohamed Magdy in the reception

Stayed in April 2024

I think you need to renew the room and up grade furniture

Staff is perfect

Stayed in March 2024

i saw the manager yelling at the staff. when checking out the staff were trying to force us to write a review because management get angry at them if customers don't write reviews. Weird overall impressions of this place, all the staff were really nice but its clear there is an issue with management.

Food was nice, pool and facilities were nice. staff were nice

Stayed in March 2024

- The wifi is quite bad - When relaxing by the beach / pool, you are harassed by greasy spa men trying to massage you for ridiculous prices - but say no enough times and they might leave you alone

- Amazing beach! - Beautiful architecture - Unlimited facilities - Mahmood in the restaurant is the best staff in the entire hotel, he was so helpful and kind - we love Mahmood!!!

Stayed in March 2024

Bar staff impatient. the all inclusive system is not good. the beds were old and uncomfortable. The lunch restaurant is small and doesn't accommodate. The waiter put his fingers in the beer to serve it.

The beach is excellent. the heated pool is large. and Mr Mohamed from security was very kind and helpful.

Stayed in March 2024

Rude, bad mannered staff. That's what you should expect in most of Hurghada hotels though, unfortunately.

Really good variety and quality of meal.

Stayed in February 2024

Internet is a big problem. Even at lobby it is weak. Shower place in the bathroom is too small to fit in. Taxes and extra payments at the checkin we found a bit expensive.

I liked staff,food,beach,pools and all animation team. The money we spent was worth staying here.

Stayed in February 2024

The equipment of rooms especially bathroom is a bit old

Nice staff and delicious food

Stayed in January 2024

staff at reception, they can be more friendly and give more attention to the job they doing.

Everything was good.New Years party really class. very good location, beach,sea, heated pools..friendly staff (except reception)room was cleaned almost every day.room itself not bad.we had a very nice view from balcony...bathroom not great but still ok. disappointed with staff at reception, they can be more friendly, and give more attention to their job. ..Overall we had a good holidays.

Stayed in January 2024

Bathroom shower was really small and really dirty. The shops in the hotel grounds, some of the shop keepers are really agressive and started shouting, my kids got scared. WiFi in the lobby is poor.

Bedroom size was decent, we were on the ground floor and close to the pool. We booked 3 family rooms and requested to be next to each other. Two rooms were but the other wasn't, even though we requested months in advance. Pool was heated, that was great. Service from all the staff was really great. Food was good but bland and lacked flavour. The Chefs were great in helping prepare something to our tastes.

Stayed in January 2024

Bathroom was dirty and bed was not clean, so we shift to Sunny days Elplacio.

Location and facilities

Stayed in January 2024

- Food is awful and disgusting, don't get deceived by "all-inclusive", it is definitely a regret, that I went for it. It's cheaper and better to order food from local restaurant that provide extraordinary food with very low prices. - Beach is relatively small and you will miss the famous golden sand.

Swimming Pools are great. Staff is extremely nice.

Stayed in December 2023

Food,beverage is low quality

Beach,aqua,pool, location

Stayed in January 2024

food was not good, reception was normal and not extra ordinary. Rooms water tap roste and had corrosions, also the slide on sand was removed and not like the photo.

sea was good but it was far away in the neighbour hotel

Stayed in December 2023

long wait for eggs, omelet, spirits were awful, pestering of the guys selling you stuff on the beach, shower was tiny.

heated pool, comfy bed, the lagoon, and the use of the other hotel

Stayed in December 2023