Old Sheraton Rd. Serafy Village, 84517 Hurghada, Egypt
#89 of 223 hotels in Hurghada
Guests' ChoiceBased on 134 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.5
Staff
9.4
Value for money
8.8
Free WiFi
3.3
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End of dialog contentReviewed: 7 May 2024
Wassim
CanadaBad wifi
Stayed in May 2024
Reviewed: 25 April 2024
Boiko
HungaryNothing
great hotel! very polite staff. at late check-in they brought us dinner to the room. daily cleaning - very clean and cozy. we had a sea view room. beautiful view and sunrises. breakfast on the terrace overlooking the sea. the beach is very close (3 min.). it's free, clean and convenient. sandy, not deep. comfortable with a child. I got good impressions.
Stayed in April 2024
Reviewed: 13 April 2024
Abdelkader
FranceNothing.
Thanks to the staff, the stay was wonderful +++
Stayed in April 2024
Reviewed: 17 March 2024
Farzana
United KingdomDaily they should have been diffrent selection of food and should have had more variety of option.
The lady at the front desk was very kind and generous. She beautifully decorated thr bedroom in our wedding anniversary. The house keepers did a fantastic job everyday. The rest of the staff were also helpful. Thank you all for your customer service.
Stayed in February 2024
Reviewed: 21 February 2024
Jiali
United StatesThe bedding sheets and towels are too old and they need to be replaced.
Location and has very nice view of the Red Sea. Receptionists at front desk are very nice.
Stayed in February 2024
Reviewed: 17 February 2024
Giorgia
ItalyWe had a really nice time at Swiss Welness. The staff was amazing and very welcoming. They really made the difference. They also helped us with the lagguage storage and a late dinner because we checked-in late. The room was clean and comfortable. The hotel has a nice private beach that you can access for free and it's a short ride distance from other beautiful beaches, the center and the airport. Breakfast and dinner were delicious.
Stayed in February 2024
Reviewed: 2 February 2024
Victoria
United KingdomReception staff could be a little more friendly and helpful, sometimes a bit dismissive, but it wasn't too bad.
The facilities were excellent and exceeded expectations due to the price paid. Things are a bit run down but at the price I paid, it was expected.
Stayed in December 2023
Reviewed: 31 January 2024
Islaine
United StatesThe bathroom is not remodeled at all. The shower was confusing and very small. It is not ocean front as the pictures show you. You have to walk past a neighborhood and cross a street. The bed is rock hard
The ocean view room was nice with the double windows and a lot of sunlight. The lobby is nice. And the food was good. Great service.
Stayed in January 2024
Reviewed: 26 January 2024
Edward
United KingdomThe shower had a little problem: its base had been wrongly installed, so that it tilted slightly towards the door and therefore water always leaked onto the bathroom floor. It was clear from the woodwork by the door that this has been a problem for a long time. Also, I would have preferred to have a few pastries at breakfast, or cereal.
This is a pleasant and very welcoming hotel. Staff are friendly and helpful. Food was good and plentiful. It's in a quiet area. The rooms are comfortable. The bed was a little harder than I prefer but only slightly so.
Stayed in January 2024
Reviewed: 16 January 2024
Mariette
FranceThe staff, everyone was so kind especially Nada at the reception! (I was a solo woman traveller - my fiancè joined me a couple of days later). I was able to leave my luggage 48h there as i did a 2 days excursion to Luxor. Breakfast and diner are included and change everyday. There is a spa in the lower floor, i did several massages, it was great (more european prices though)!
Stayed in December 2023
Reviewed: 5 January 2024
Vedran
SwitzerlandFood can get a bit repetitive after several days, especially breakfasts. Parts of the room are just a bit dated, so for example we had some minor issues with the shower.
Very friendly and welcoming staff. Good dinners. Nice spa for about 20EUR/USD per person for about 1 hour.
Stayed in January 2024
Reviewed: 5 January 2024
Rochelle
NetherlandsThe pool, unfortunatly there is no sun and there is no privacy because the windows are facing the pool.
The staff was kind. The bed comfi and the room was clean!!
Stayed in December 2023
Reviewed: 3 January 2024
Antonios
GreeceConveniently located, private beach and helpful staff!
Stayed in January 2024
Reviewed: 1 January 2024
Matthieu
Argentina/
The staff were extremely nice. We enjoyed the spa and the beach is cute.
Stayed in January 2024
Reviewed: 31 December 2023
Ryoko
BelgiumThe meals were a little repetitive, even with the Christmas menu. But I guess I shouldn't complain since they were included in the stay.
I liked the hotel staff. They were very friendly and treated me like family. I did not feel lonely at all while I was traveling alone.
Stayed in December 2023
Reviewed: 25 December 2023
Anne
United KingdomNothing
Very clean and modern, friendly staff
Stayed in December 2023
Reviewed: 13 November 2023
James
United KingdomNothing.
The staff were excellent. Nada on the reception and Mr Ali did everything they could to make me feel welcome and cared for. They are very good people. The restaurant and housekeeping staff were also extremely friendly, helpful and attentive. The hotel is very clean and comfortable. It is situated far enough away from the noisy central areas but close enough to walk or take an inexpensive taxi ride. James B 😅
Stayed in November 2023
Reviewed: 31 October 2023
Yanru
Singaporeexcellent services. Clean room. Good food.
Stayed in October 2023
Reviewed: 23 October 2023
Nimet
TurkeyThey don’t have free wifi at rooms
Helpful staff, localization also good. Meals were delicious actually. They have a great beach
Stayed in August 2023
Reviewed: 15 October 2023
Bianca
FinlandThere was no blackout curtains in the room.
Stayed in October 2023
Reviewed: 7 October 2023
Sandra
PolandRepetitive meals, problems with internet connection (when internet was working than suddenly was disconnected, few times I had to try to connect and it was everyday like that.) In the room internet is not working(you need to pay 3$ per day ), only in reception and pool is free, but we were lucky to catch signal from balcony :). My partner had massage at the same time as me , he said he want medium strong and woman who was massaging him she was very slow and soft, as not experienced, he asked for stronger, but she didnt speak english. He was very disappointed. Hotel is very quiet and boring, swimming pool always empty, actually there was never sunny. For dinner water was served immediately which I didnt like cause taste was really bad even if its bottled water tastes like running water. Also first time in my life I have seen that I cannot take wine to my meal, specially for dinner people likes to drink glass of wine, Unfortunately in hotel was completely any alcohol, even for buy extra.
Room was spacious, big comfortable bed, everything super clean, enough towels, balcony with a sea view , big wardrobes. Very nice and helpful staff always ready and smiling. I get also nice massage in the spa centrum in the hotel, and we tried scuba diving with instructor from hotel, he was very proffessional and very symphatic too :) We had flight in the night and they let us stay untill midnight in the room with extra charge , I appreaciate cause it would be difficult to check out at 12:00 when we had flight at 2 in the night.
Stayed in October 2023
Reviewed: 23 September 2023
Novert
EgyptThe breakfast buffet needs a little bit of improvement with more varieties. However, food taste is really tasty
A real honest review for Swiss wellness dive resort, thank you all for your warm welcome and great hospitality, all staff from Front office manager Mr. Mahmoud, Mr. Ahmed Ali the resident manager and all other staff are professional, helpful, friendly and smiling, the cleanliness and the touch of classy is really appreciated, I enjoyed very much my vacation at your cosy relaxing resort, it is worth mentioning that food is realy cooked with love ❤️ thanks to Chef Hazem, it is realy an experience would love to take again, felt like home .....thanks to all of you.
Stayed in September 2023
Reviewed: 19 September 2023
Felix
GermanyThe gym was not ready to use. The beach is very small and not at all comparable to a resort.
Very kind service, very clean, very good condition of the hotel and nicely decorated. We found a comfortable atmosphere. The food was great as well.
Stayed in September 2023
Reviewed: 17 September 2023
Mostafa
EgyptOnly they are missing a good beach ⛱️
The true meaning for the boutique hotels & great hospitality
Stayed in September 2023
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