The wifi is not great and struggles to load any kind of video but other than that it was a great stay.

Staff were incredible and helpful. Made sure anything I needed was looked after. Everyone I met was friendly. The pool was fantastic and a great refreshing temperature with a good pool bar to go with it. Such a nice get away resort for a few days.

Stayed in October 2023

Nothing.

I had a wonderful stay at the hotel and wanted to express my gratitude to the reception team, especially Mr. BASEM. Their exceptional service and warm welcome made my stay truly memorable. I also want to extend my thanks to Chef SHENODA and the entire restaurant staff. The dining experience was fantastic, and the delicious meals were a highlight of my visit. Overall, I had a fantastic time at the hotel, and I look forward to returning in the future. Thank you to everyone for making my stay so enjoyable

Stayed in October 2023

All good

All team in that resort makes me enjoyed my honeymoon Thanks mr Ahmed beka reception Thanks mr ricoard

Stayed in October 2023

Big thanks for bika and diaa from reception the best in twon

Stayed in October 2023

Staff not very professional,difficulty to recierve the special restaurants

Food quality and varity,cleanliness,pools,indian restaurant was really amazing ,amazing WI-FI at any place even sea beach

Stayed in October 2023

No thing

All staff and service

Stayed in October 2023

_ check in was little bit late _ beach is rocky specially for kids , they should wear beach shoes then they can enjoy it _food is really good and tasty but sometimes there's no variety specially at lunch

- staff is very helpful , always there's smile on their face, special thanks to Mr.Basem at reception who helped us in our room requests -The location of the hotel is amazing, very near to the airport _ you have the access to Sunrise remal beach resort which is an add value to the hotel , you have access to the beach , pool , restaurants -there's about 7 A la cartè restaurants without extra charge , you can reserve different restaurant every night _animation team is really good and shows for kids is interesting -the resort isn't sea view but there's shuttle bus every 5 minutes and you can walk to the beach it's about 7 minutes walk

Stayed in October 2023

Nothing

Excellent in ever thing especially Mr. Shebl

Stayed in October 2023

Nothing

It was good

Stayed in October 2023

Animation team & Shows too poor

Italian restaurant was very nice special thanks to the head if the restaurant was very kind ♥️

Stayed in October 2023

Reception is very nice and helpful specifically Abdelrahman, Ahmed and Karam.

Stayed in October 2023

Nothing

Meeting the entire staff, specifically Ricardo, Bassem, and Ahmed Atef, and the cleanliness of the hotel and the food, especially Jamila Restaurant, was very, very wonderful, and the restaurant manager was very respectful.

Stayed in October 2023

Indian restaurant food is not good at all Coffee machine is not so practical as it needs to be filled so many times which makes long line although it makes a real tasty beverages Animation team is not good whether the guys or the activities itself but everything was really good which didn’t make us feel not happy or comfortable at all we realy enjoyed our stay

The staff are super helpful and friendly specially Mr. Emad in main restaurant, Moustafa in concierge, ahmed and alaa in the pool bar, Akram in the reception, Moustafa in the room service as well as Mr. Bassem in reservations. All the staff are exceptionally but those whom i know their names Gamila restaurant is more the perfect Pool bar cocktails are very creative and tasty Wifi service was really good House keeping was great Shuttle bus to the beach is always available The sea is really good the different type of fish their are incredible We really enjoyed our stay soooooo much there and will get back there again for sure Food in main restaurant was really tasty but needs more variety

Stayed in October 2023

Nothing

Everything was more than excellent

Stayed in September 2023

It was amazing amazing journey the resort is very clean and all the stuff are decent and polite and very friendly i want to thank Mr Diaa and Mr karam for their hospitality and amazing service , the restaurants have many variety of food and very clean and always full , the rooms are very clean , i enjoyed my journey and hope you come and take this experience

Stayed in October 2023

The staff was very friendly and helpful….amazing staff.

Stayed in October 2023

Nothing

We booked through booking, and it was great as u can take advantage of enjoying two hotels at the same time, remal resort and remal Beach.. The restaurant in remal beach is just amazing ..food variety is very good ..food quality is amazing .the pool is big and very clean ..our room needed a little bit renovation but its okay . We had an amazing vacation Big thanks to ahmed karam Abdelrahman ..ramy in beach restaurant and saaed in resort restaurant ..most of the staff are more than amazing

Stayed in October 2023

Special thanks to Mr Karam at reception who made everything very smooth. we extended our stay and and don’t want it to end. everything was amazing

Stayed in October 2023

pool floor has some dirt underwater.

professional staff in all levels, clean room, big pool, nice beach with 5 mins shuttle bus.great value for money.

Stayed in September 2023

The gym wasn’t working well

It was very very nice and have most of the facilities. The reception was very welcoming we checked in in almost 10 minutes so it was super nice and fast and they were very welcoming specially Mr.Karam The animation team was fantastic alot of nice activities specially Booda, and Seiko. The room services was good Mr.Ahmed Mamdouh did a great job.

Stayed in October 2023

Food varity

Would like to thank karam in reception team was great the stay was good and the team was helpful , and also basem from house keeping team Thank you

Stayed in September 2023

Room needs more care (tv, catle, electric plugs, phone were not working)

Everything was beyond perfection such as pool, beach, corals, animation, food.

Stayed in September 2023

Nothing

Everything specially the stuff (special thanks to Akram in the reception, Emad Othman and Mahmoud in the restaurant), the food ,and the beach is one of the most amazing places in the world

Stayed in September 2023

Nothing at all

. Excellent location, safe free parking site . Friendly welcome from the desk men with a drink, cold towels and after 5 minutes they gave us the bracelets and the username and password for a very fast WiFi that didn't cutoff anytime during our stay. . They got us a pool view room with an extra bed for my child without extra fees inspite that we registered adouble room with garden view.. Very thanks for Mr. Karam in the reception he also helped us to book for dinner in the Indian and Italian restaurant for 2 successive days during our stay . The employee there are very qualified and skilled. they offer to help you all the time with a cheerful smile. Each time we ask for something they reply immediately to get us what we want. Special thanks to Mr. Mahmoud form the snacks restaurant and Mr. Sherif from the lobby bar and Mr. Recardo from the reception . The hotel is very clean everywhere and the food is so tasty. . We enjoyed our stay so much and the hospitality was beyond our expectations

Stayed in September 2023

Everything was perfect and good value against money Staff was cooperative kind and gentlemen especially Mr Reda and diving center employees

Stayed in September 2023