we had to go and get coffee all the way from the beach from the lobby bar.

the beach was great, very clean and maintained. the food was good, better than last year. it is very clear that the hotel managment and staff has made an effort to be better.

Stayed in April 2024

The location maybe, there is no malls or thing there

The food was so delicious, clean and good. The pool bar was good, the staff there is good. Especially Mohammad Attef.

Stayed in October 2023

The wifi did not work in the room (they said it would get fixed and did not), the safe in the room did not work, the beach did not really have (actual) sand, the taxis in front of the hotel asked for outrageous amounts of money for a 5 min drive), even though you pay 14 USD per person for dinner (or about 465 Egyptian) you need to pay an extra 2 USD for hot water - for tea or coffee - and/or to get a cup of coca cola (It is only hot water, come on!).

Breakfast was nice, quiet place, comfortable bed.

Stayed in October 2023

Staff was fantastic. Very kind and helpful! In particular the dinning room staff and its manager and also a lovely guy from cleaning and maintenance called Ahmed who was always so nice and helpful

Stayed in October 2023

The food is very poor....

Great place, location, quite...

Stayed in September 2023

Cleaning,

Great stuff

Stayed in August 2023

Strict regulations I didn’t feel comfortable as Hotel pool breaks, food is repeated every day They don’t change it in all meals

Location

Stayed in August 2023

Not really all-inclusive, Food is terrible, There is no "late breakfast" (i.e. only old and dry cookies), No food is served after 09:59.

The rooms are great, the view is prefect, not crowded,

Stayed in August 2023

The toilets in the rooms should be refurbished. The kitchen is the main problem in this hotel. Many potentially great dishes were simply not good. The meat was usually dry, or undercooked and hard. There were almost no fresh vegetables, and nothing to put on the salad (not even olive oil). At breakfast, the omelettes were possibly the best part as they were prepared at an omelette station, but there was a chronically long wait because there is only one person manning the station. SImilarly the toaster was slow and required you to toast the bread 3-4 times and so you could wait over 30 minutes until you got toast. A better toaster, or a second toaster, would be a great improvement. This was espcially bad when, on the third day I got a temperature and bad stomach and had to eat almost only toast at breakfast. Most people in our group of 13 had some sort of stomach problems during this visit, so obviously, hygiene should be improved (or maybe it has to do with the water?)

The hotel is located 15 minutes drive from the Egypt-Israel border. Completely secluded resort with no shops or restaurants within walking distance at all. The rooms are very large and nice. The staff was friendly and helpful and communications was not a problem. The pool was large, and the beach was nearby with lovely corals for snorkeling.

Stayed in August 2023

The restaurant food wasn’t that good, only the chef stand was decent. They don’t have a variety of options and every day was pretty much the same. Some of the facilities needs fixing like some of the elevators and the tennis curt which I really wanted to try, but didn’t worked. Some of the staff treat us rudely and even charged us more then needed because we don’t really familiar with the local lira, we understood that after a nice employee was nice enough to tell us the real price of the cocktails. The entertainment team, or animation like they call it, put over and over again the same songs at the pool which was funny but sometimes a bit annoying. The reception crew were not pleasant and didn’t gave us the right attitude.

The resort is beautiful, the rooms are amazingly big and clean. Some of the staff are friendly and the Spa center is a must (lovely staff there). The pool is big too and there is a bar in the middle which is very nice. The private beach was nice.

Stayed in August 2023

The bad cleaning it's very not welcoming

It's very beautiful and calmed

Stayed in July 2023

The room maintenance is so so. The food is plain.

The hotel is located some 10 from the Israeli border. The staff is super friendly. The rooms are big and the porches are spacious. The hotel is nicely decorated. The prices are very affordable. We took 4 rooms and an all inclusive deal. It was good all around.

Stayed in June 2023

Good staff and good customer service

Stayed in June 2023

The food, the coffee, the beds, the acoustics

The staff, the beach, the view from room.

Stayed in April 2023

The room was dirty, not enough pillows or towels, the food wasn't great, but not bad either. The beach was neglected. The pool was filled with dead flyies. The water slides added a nice touch though.

We stayed in this hotel a couple of times before, this time as we arrived the hotel was half a sleep, the gardening was neglected so was the furneture, the dining rooms ect. After 2 days the hotel was fully booked and you can tell that the hotel was in the process of waking up. The staff was helpfull, the spa was great so was the workers there.

Stayed in April 2023

The food is variable but need taste improvement. The room cleaning need a very serious improvement. Also the entertaining program was poor but maybe because we were at off seaso.

The staff was very kind. The beach and the pool is spectacular ( the pool guy abd algalil is the best ). The hotel design and lobby was very spacious.

Stayed in April 2023

Cleanliness should improve considerably Long wait on some food stations (eggs, pastas) - only one worker attending Prices are relatively high (e.g. dives, excursions), compared to Dahab and other places Very limited options at night Very bad Wi-Fi

Pleasant and helpful staff Large rooms Spacious outdoors

Stayed in April 2023

the room wasnt that clean the beds are separated and not suitable for a couple the food wasn't that good

Location was great and the beach was as well the stuff were helpful

Stayed in April 2023

Smoking smell and not clean

Staff

Stayed in April 2023

CLEANING!!! NEED TO CLEAN ROOMS!!!

Room big, hotel building fantastic.

Stayed in April 2023

Smells like smoking old not very maintained and clean

Staff and wi fi

Stayed in April 2023

n/a

comfortable clean and excellent service

Stayed in March 2023

- they renovated the swimming pool during my stay so that you couldn't use it - sexist approach of one staff member during breakfast

+ clean beach, good for swimming + good breakfast + quite room with nice view on the sea

Stayed in March 2023

Could be cleaner. Pool renovation.

Personal

Stayed in March 2023