Bole - Gergi Anbessa Garage infront of World Vision Ethiopia, Bole, Addis Ababa, Ethiopia
#36 of 92 hotels in Addis Ababa
Guests' ChoiceBased on 118 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
8.1
Facilities
8.1
Staff
8.4
Value for money
8.1
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 April 2024
Padraig
IrelandI thought the breakfast was basic enough . I enjoyed the food from the bar in the lobby.
The staff were so helpful and kind. I asked for another option other than the triple bedroom I had booked. I was upgraded to adjoining rooms.. my daughter and I had the twin room and my son had the king size bedroom without any extra cost. I was grateful and surprised by this generosity. It made the week for me and my teenager children.
Stayed in April 2024
Reviewed: 23 March 2024
Margaret
KenyaThe Internet was not too strong in the room.
Big rooms with nice balconies. Near a nice traditional Ethiopian restaurant Toto's.
Stayed in March 2024
Reviewed: 20 February 2024
Wills
SeychellesNonr
The location and the comfort of the hotel.
Stayed in February 2024
Reviewed: 22 December 2023
Aymen
United StatesNothing
Great staff and Melate is the best. She has great customer service skills and was very accommodating
Stayed in December 2023
Reviewed: 12 November 2023
Birhanu
MaliNothing
Good staff and the ambiance Good food as well
Stayed in November 2023
Reviewed: 17 September 2023
Julio
United StatesTheynshowed pictures that are not like the rooms. They have AC units but theybare not working and act like you are asking for a favor when request as described
Friendly syaff. But there was no working A/C and took long time for them to fix it
Stayed in August 2023
Reviewed: 27 July 2023
Stephen
United StatesDisco next door.
Clean, safe, nice staff, loved the rooftop.
Stayed in July 2023
Reviewed: 24 June 2023
Stephen
United StatesThings don’t work smoothly in Ethiopia so expect hiccups. Disconnect door thumped music till 1am the 2 nights I was there.
Very clean, decent food on-site, staff very friendly and helpful!
Stayed in June 2023
Reviewed: 19 June 2023
Harpreet
IndiaLOCATION IS GOOD AND ALL STAFF IS NICE AND COOPARETIVE .HOTEL IS NEAT AND CLEAN .
Stayed in June 2023
Reviewed: 19 February 2023
Wills
SeychellesNone
The room was cleaned and comfortable
Stayed in February 2023
Reviewed: 19 February 2023
Elizabeth
United KingdomWifi didn't always work in the room. The food service was pretty slow, sometimes taking up to an hour but more often 30 mins which I guess is average. There were a few misunderstandings with staff but not their fault we aren't good at Amharic. If you are a serious swimmer, pool probably too small. Also, pool area doesn't get sun in the afternoon.
The pool was great for kids . Some of the staff were friendly. rooftop terrace very pleasant. Food was good but bear in mind to communicate spice levels as everything is more spicy than expected - eg spaghetti napoli automatically comes with red chilli incorporated. Indian curries are vindaloo level (including dahl). Liked papaya and fresh juices!
Stayed in February 2023
Reviewed: 3 February 2023
Tomas
SwedenWell 🙄 there was this one lady in the reception who was givning me some strange vibes upon arrival saying i was cheap etc. Also location was a bit outside Bole. Other then that it was really a nice stay.
Actually a really nice hotel. I liked the spa and the massage 😍 most staff was also really nice toward us. Lobby was also really nice.
Stayed in January 2023
Reviewed: 2 January 2023
Mayron
NetherlandsThe staff and location are wonderful. They are quick to help if there is anything that you need. rooms are comfortable and spacious (business room)
Stayed in January 2023
Reviewed: 28 December 2022
Daniel
SwitzerlandNo complaints at all, I liked the hotel and the exceptional staff very much
Stayed in December 2022
Reviewed: 5 November 2022
Manish
Mozambiquegood staff
Stayed in November 2022
Reviewed: 7 October 2022
Sandra
United StatesThe price was too high for what you were getting. Staff took too long after calling them on numerous occasions to come when you ordered or needed anything. Could not understand why the room did not come with breakfast. I felt that they nickled and dimed us for everything. Water kept going off.
The staff was friendly
Stayed in September 2022
Reviewed: 2 October 2022
Samuel
EthiopiaBreakfast did not have adequate fruits
Restaurant service is 24/7
Stayed in September 2022
Reviewed: 16 September 2022
Mohammad
United KingdomNothing
The room, lobby area, staffs and other leisure facilities
Stayed in September 2022
Reviewed: 24 August 2022
Worku
EthiopiaIt should include breakfast for the money value spent.
Room
Stayed in August 2022
Reviewed: 26 July 2022
Nomonde
South AfricaCeiling above the toilet had a hole seemingly from water damage. The vent also above the toilet dripped water on me twice. TV remote wasn’t working and some channels weren’t programmed accordingly. WiFi also weak and constantly disconnected while in the room.
The staff member at check in and check out was pleasantly engaging. Room was clean and comfortable with a cute corner nook. Enjoyed the ambiance of the bar lounge on the 8th floor and had a delicious chicken burger there.
Stayed in July 2022
Reviewed: 24 July 2022
Sami
ItalyInternet connection was sometimes not good.
Large and comfortable room; Perfect position and nice staff.
Stayed in June 2022
Reviewed: 26 June 2022
Akhtarhusein
United Arab Emirateshousekeeping service a little slow
cleanliness & good location
Stayed in June 2022
Reviewed: 18 June 2022
Michael
GermanyVery limited english language TV channels
Friendly staff, clean rooms
Stayed in June 2022
Reviewed: 8 June 2021
Sanjay
SenegalAC NOT working
Best part, gym and pool facility available with roof top restraunt.
Stayed in June 2021
Avila, Spain
Mondariz-Balneario, Spain
Santa Rosa, USA
Thannenkirch, France
Bize-Minervois, France
Ubud, Indonesia
Milan, Italy
Manila, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content