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Reviews of Hotel Haikko Manor & Spa 4 stars

Haikkoontie 114, 06400 Porvoo, Finland

#5 of 11 hotels in Porvoo

Guests' Choice

Review score

Based on 229 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 24 April 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Suite - Manor Building - Spa Access Included
    • Stayed 1 night

    We were very touched by the way Anne took care of us

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Manor Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    it’s unique and very comfortable

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 2 nights
    • Submitted via mobile

    When we got our room, we asked for an extra bed for our 7 year old son. In the e-mail that came later, it was said that the size of the room was not enough, but he would say that if we stay in that room with our child, we have to pay 40 Euros more. When we came to the room, two narrow beds were waiting for us. It's really hard to sleep with the child, however, they charged us money. Okey, I have no objection to it. However, at least a double room with a large bed could be given.

    The location of the facility is very nice. It is also interesting that it is an old palace.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    The receptionist is very accommodating the facilities is good the staff also in the restaurant is very nice.. the food is very excellent..

    Stayed in April 2023

  • Reviewed: 5 March 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are located in the so-called SPA building, a colossal, grey, ugly and worn out concrete monster. Feels like being in Soviet Union in 1980. Besides the actual SPA is small and not very exciting. Should also be noted that the place is remote and the only food options are the restaurants at site. Food was delicious but horribly overpriced (but that’s the only food option available).

    Location is beautiful and actual manor is also very nice.

    Stayed in February 2023

  • Reviewed: 6 October 2022

    4.0
    Ugly hotel, very poor room quality, but nice location.
    • Business trip
    • Group
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night

    I haven't slept in such a narrow bed since I was a child! Totally inadequate for adults. You can't get a decent night's rest like that.

    Smallest bed I have ever seen in a hotel room! Not suitable for an adult person, rather for children. Slept very bad. Room equipment from the 70s, both the furniture and the bathroom. Apparently there has been no investment since then. The hotel is simply ugly inside and out. The room rate is far too high for this. But the location is very nice. The staff is very friendly.

    Stayed in October 2022

  • Reviewed: 17 September 2022

    10
    Peaceful and relaxing
    • Leisure trip
    • Solo traveller
    • Deluxe Family Room - Spa Hotel Building - Spa Access Included
    • Stayed 2 nights
    • Submitted via mobile

    Great choice at breakfast. Very relaxed. Hotel set in wonderful gardens on a Gulf of Finland sea inlet. Best spa resort ever.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    6.0
    We were disappointed
    • Leisure trip
    • Couple
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 2 nights

    No products in the bathroom, except soap; the buffet restaurant was very poor: depressing atmosphere and closing time at 8 pm (!); we had to wait 45 minutes for a salad. Globally, we had the impression that the hotel was favouring the quantity of guests rather than the quality of the stay; the breakfast room was very crowded, had imposed times for the guest and charged extra for having a cappucino: the only choice was american coffee, which is rather poor for a 4 star hotel...

    location

    Stayed in July 2022

  • Reviewed: 7 August 2022

    6.0
    Riding of with the past glory days.
    • Leisure trip
    • Couple
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    The congress side of hotel is awful! In hallways it smells like in an hockey teams changing room. They have done a poor job of up keeping the place. Its like trip back to the 90’s. The spa was nice BUT it was filthy, they hadn’t done any cleaning between saturday and sunday. We came to the spa at 1200 sunday after the checkout. Both of the jacuzzi’s surroundings where full of last nights empty drink and beer glasses (and they bar was closes on sunday so couldn’t have been from the morning). Breakfast is like in any other 3 star hotel. Chain hotels like Radisson and Scandic will easily have better breakfast

    Nice scenery and the estate + Manor where beutiful.

    Stayed in August 2022

  • Reviewed: 4 August 2022

    10
    It was relaxing, enjoyable, and a great value for the money.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 2 nights
    • Submitted via mobile

    Reserving a spa time even when you are a hotel guest is a bit annoying. Would be better if you could come and go from the pool facilities as much as you want.

    Clean with an attentive staff. Breakfast was good and the hotel grounds are beautiful to walk around. Spa area was also great!

    Stayed in August 2022

  • Reviewed: 1 August 2022

    2.0
    Food is terrible
    • Leisure trip
    • Group
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night

    food

    spa

    Stayed in July 2022

  • Reviewed: 27 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    It was quite crowded at the spa, didn't get to enjoy all the facilities.

    The location is good didnt have to drive far for a quiet leisure evening. The staff at the reception were friendly and the food both at the bistro and the palace was delicious.

    Stayed in May 2022

  • Reviewed: 28 June 2022

    10
    Good experience. nice breakfast
    • Leisure trip
    • Couple
    • Deluxe Family Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and nice yard:) perfect for wedding

    Stayed in June 2022

  • Reviewed: 28 June 2022

    5.0
    Average
    • Business trip
    • Solo traveller
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 2 nights
    • Submitted via mobile

    The room was too hot. Was expecting some coffeemaker or water boiler in the room etc. Tv with no remote cintrol

    The surrounding, , sauna and spa..Friendly staff.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    Parking with shadow far away from rooms and reception.

    Everything was very nice.

    Stayed in June 2022

  • Reviewed: 21 May 2022

    3.0
    Poor
    • Business trip
    • Couple
    • Deluxe Family Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night

    I htought the booking add was misleading. I expected to stay imn a manor house not a convention center.

    Stayed in May 2022

  • Reviewed: 21 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Family Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    Bed was not comfortable, 20 years old tv with hotel’s portal. Totally useless and not a kid friendly

    Clean facility and functional room. Peaceful and large landscapes. Very nice and helpful staffs

    Stayed in April 2022

  • Reviewed: 12 May 2022

    6.0
    Taxi to local town were 50euros return
    • Leisure trip
    • Couple
    • Standard Twin Room - Spa Hotel Building - Spa Access Included
    • Stayed 2 nights
    • Submitted via mobile

    prices we far too high

    nice countryside and great breakfast

    Stayed in May 2022

  • Reviewed: 18 April 2022

    5.0
    Think twice
    • Leisure trip
    • Couple
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    Rooms were small and there was so much noise comming from the corridor. Beds were also small and not the best matress either. Amenties were bad too, not even a kettle there!

    Nice to have spa in a place with some luxrurious hint.

    Stayed in April 2022

  • Reviewed: 22 March 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better. The range of choice is very small. There is no coffee or tea service inside the room.

    The place is amazing! The spa side is well taken care of and relaxing. The room is clean and tidy. Very beautiful landscape

    Stayed in March 2022

  • Reviewed: 4 December 2021

    10
    We are real happy with our stay in Haikko Manor
    • Leisure trip
    • Couple
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night

    The prices can be little smaller

    Food and service in the restaurant. Manor building. Breakfest. Location in forest close to the sea.

    Stayed in December 2021

  • Reviewed: 28 November 2021

    5.0
    Porvoo is lovely but it feels like Haikko has hyped up their building without making it clear that it’s likely you won’t
    • Leisure trip
    • Couple
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    the spa side of the property is dated. it looks old and tired. spa is small and cold. breakfast quality was poor.

    The main Manor House is lovely.

    Stayed in November 2021

  • Reviewed: 24 October 2021

    5.0
    SPA is after 18.00 adults only. There was no information about that in the booking. So there was no SPA this time for ou
    • Leisure trip
    • Family with young children
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night
    • Submitted via mobile

    Outdated and old. Manor Restaurant was also low value. High prices and below averege dishes. SPA restaurant didnt invite to try at all.

    Location is nice.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    6.0
    Not the romantic getaway we wanted
    • Leisure trip
    • Couple
    • Standard Double Room - Spa Hotel Building - Spa Access Included
    • Stayed 1 night

    Spa was overcrowded. Far from being a romantic getaway. Limiting the number of people that can book a certain time is needed. For example, sitting in a bubble bath while uncomfortably touch stranger's foot is not nice. All the spa options were crammed. The breakfast was ok. Charging 3.5EUR for slippers seemed amusing especially given the room price. I've stayed in many hotels like this and this was the first where I had to pay for slippers in my room. Lastly, check in could be done faster if guests would receive an online form to fill in guest information instead of having to write it all on a piece of paper.

    The staff was very professional and pleasant. We were lucky with sunshine in the morning which made the start of the day very pleasant. Moreover, having a walk in the territory was very enjoyable thanks to the sunshine.

    Stayed in October 2021

Showing 76 – 100

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