Skip to main content
  1. Hotel reviews homepage
  2. Finland hotel reviews
  3. Southern Finland hotel reviews
  4. Helsinki hotel reviews
  5. Reviews of Holiday Inn Helsinki West - Ruoholahti, an IHG Hotel

Reviews of Holiday Inn Helsinki West - Ruoholahti, an IHG Hotel 4 stars

Sulhasenkuja 3, 00180 Helsinki, Finland

#31 of 86 hotels in Helsinki

Guests' Choice

Review score

Based on 786 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.2

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 17 August 2023

    8.0
    good service with reasonable price
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    venue of the breakfast is comfortable

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    keep charlie! incredibly helpful, patient, polite guy 👍🏻
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    there‘s nothing to not like. the room was a little chilly but that‘s a me-thing ☺️

    perfect location to start in every which direction! top surroundings. ⭐️⭐️⭐️⭐️⭐️

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Good hotel, but surprise with room equipment
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 1 night

    It was a great surprise that hotel *took care of me' (I'm 58 normal female) in such a way that had given me a room (bathroom) with an equipment meant for disabled person (special bath chair etc.) It would be normal that in the check-in desk of hotel the representative of staff would comment somehow this situation.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only problem was that we asked for a taxi to the airport for 2 passengers and finally it came a taxi van that was very expensive for this destination...

    The staff was very kind. The breakfast very good. The room very comfortable

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    A great hotel at a good location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing that I didn't really like! The services were good and it was worth the money.

    Breakfast was nice and there were a lot of options, staff were nice and the rooms were cleaned regularly

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    I really enjoyed my stay.
    • Business trip
    • Group
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    earlier breakfast on weekends

    Excellent breakfast and location.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    perfect!!
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    there is a beautiful road behind the hotel. I could see beautiful sunset and sunrise!! Also, there was a variety of amenities. It was really comfortable to stay at. If I could go to Helsinki one more time, I am sure to book this hotel again!

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Easy and comforting stay :)
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing :)

    Perfect placement, not in the middle of town but very close to everything with metro :)

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    i was satisfied and will go back for my next trip,
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    The staff's behavior, especially during check-in, was quite strict. It would have been nice if they had provided a more welcoming atmosphere upon my early arrival, even though there was an additional charge involved.

    The quality and variety of the breakfast were quite ordinary. The location was as stated on the website.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Sofa-Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Good location, not far from the center, very good breakfast and sauna

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Super
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Tv in room is kinda old, you cant chromecast, there was button for youtube, but it didn’t work. If you need to work on laptop, there is no proper area for this, only tables in the restaurant where people usually eat.

    Very nice breakfast, staff are super friendly and helpful, good room service.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    9.0
    Very enjoyable pleasant stay - will be back
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was enjoyable - tasty and good selection

    Stayed in July 2023

  • Reviewed: 8 August 2023

    10
    Nice hotel, friendly staff, 30 minutes walking from the city center.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was a bit chill but that is subjective I guess. other than that everything was perfect.

    The more was very nice and spacious, the bathrooms were clean and spacious as well. Breakfast had options and I think it is worth it buying a package with breakfast included. finally, everyone was very friendly, especially Sofia!

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Great with little bumps
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception took 10-15min of queueing on check in. The room was smelling heavily of a wet dog upon entry. They probably would've taken care of it, had I mentioned it, but I didn't have time on check in and didn't want the hassle of changing rooms later. It dissipated or was cleaned in couple days tho. Breakfast coffee does not have much caffeine in it or is watered down heavily. Three full cups didn't do much.

    Great breakfast, good price, good location from metro. Children's playspot in the lobby was great. Make it even bigger such as the playroom in Scandic airport and this would be a winner with small kids. Generally very child friendly vibes. Shame I didn't get to try the sauna or other facilities.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All was GOOD!!!

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Good hotel, good breakfust, good personal,
    • Leisure trip
    • Solo traveller
    • Standard King Room with Bay View
    • Stayed 3 nights

    There is only one thing I can complain about and that is the ventilation in the bathroom which was constantly making a quite high wind sound, luckily if you closed the door to the bathroom it wasn't possible to hear it but other than that this hotell is really nice.

    Pretty good breakfust, alot of choices, Small adecuate gym, Sauna ofc since it's Soumi, Decent location to the metro, just 500 m Shopping mall just across the road with 24 h open which is nice.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Best hotel ever
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Literally can't think of one bad thing.

    The staff were so amazingly friendly never had staff this friendly and helpful. The hotel itself was top notch. Room was clean and comfortable and so quiet. The sauna was amazing and the complimentary breakfast was so fancy. It was well located with city centre really close a 24 hour ship across the road and metro 4 mins walk away. I will definitely come here again if I'm back in helsinki

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff appeared vert inexperience with the facility, no late food available and when trying to order takeaway staff were really helpful and a bit rude to us, Dining room was very overcrowded for the size of the room, too many tables

    Good value for money comfortable rooms and bed. Clean hotel Loxation of hotel was a little outside of centre but fine for me to walk, breakfast food selection was good

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable rooms, including comfy bed, pillows and linen. Great selection for breakfast. Handy location next to supermarket and transport links centre. Nice wooded walks and beach within easy walking distance.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Breakfast was OK, the restaurant is a little bit small and I had to inform when I was going to breakfast day before. Room was fine and quiet.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    It was a nice stay
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 9 nights

    NA

    Room was good

    Stayed in July 2023

  • Reviewed: 26 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Sofa-Bed - Non-Smoking
    • Stayed 1 night

    Breakfast was very good and the room quiet. Easy parking facilities.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    Excellent base for exploring Helsinki
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights

    N/a

    Great location. Excellent Breakfast. Nice Staff.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff both at the reception and the bar. Close to the shopping center Ruoholahti and the Kaapelithedas, the Cable Factory Cultural Center. Comfortable beds. Great view from a bay view room

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice hotel. Easy access by tube, bus and tram. Good breakfast!

    Stayed in July 2023

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: