Bathroom was cold

Breakfast was very basic, the premises nice though. Sauna was great but it was strange you could not go outside to the cooling area without being locked out

Stayed in January 2024

A bit pricy, but we were there in the middle of the high season.

The room had a comfortable bed, and there was a possibility to extend the stay. Staff was also very friendly and helped us with our questions.

Stayed in January 2024

Location is excellent, you are able to go xcountry or downhill with boots on. Nice and clean facilities and big thanks for drying cabinet, it’s must for serious skiers.

Stayed in April 2023

Location was super, breakfast food quality was good, drying closet, very comfortable bed, kitchen, view from the window, silence

Stayed in February 2023

Breakfast could have been a little better.

It was comfortable, clean, sauna and service.

Stayed in February 2023

Everything was great.

Staff was excellent, very helpful. Food in the restaurant was tasty both at breakfast and at dinner time. Our room was super comfortable with all the facilities one could hope for and some more. We would happily have stayed longer but had already made other plans.

Stayed in February 2023

Doors between rooms didn’t have locks! That is bad. Check-out at 10 is too early, especially when breakfast was 8-10. Restaurant too crowded and badly planned for breakfast, everyone didn’t get a seat upon arrival. Breakfast should start at least at 7.

new, fresh, clean

Stayed in March 2022

Check out was way too early.

The room was big, comfortable and quiet. Breakfast was very good and so was the dinner in the hotel's restaurant. Easy to travel with the dog.

Stayed in August 2021

Breakfast is good in the weekends but could be better in the week.

Great stay as always! Comfortable room, good bike storage, great location and good service.

Stayed in July 2021

Could fill the soap bottles in the bathroom, the toilet was not very clean, breakfast juice drinks are a bit too watered down

Very helpful staff, nice room, lunch and breakfast

Stayed in July 2021

Can't complain about anything -- my stay was really great!

Super friendly staff! <3 My special request was fulfilled without a hesitation. Great facilities! Breakfast was good and plentiful. Possibility to eat at the terrace was really nice.

Stayed in June 2021

I did not feel safe in terms of covid, because the staff members at the restaurant/reception did not wear face masks in customer contact. Reception was not always open during the opening hours. The room was somewhat dirty: there were hairs from shaving on the sink, wine stains on the floor, cheese on the oven sheet. There was no coffee or tea. The kitchen was missing some necessary equipment such as paper for the oven sheet (hence it was dirty as people had used it without one), filter bags for the coffee machine. The breakfast was basic. For vegans there was no spread for bread, vegan cheese or cold cuts, nor (on most days) jogurt. They also ran out of muesli and when I asked if they could fill it up, the staff member ignored me and just took the empty package and said nothing. A day before my arrival, I received an offer from the hotel to stay one extra night for a discount price on 69 euros. I found the offer very attractive since the current price at booking was 193 euros per night! On arrival I asked to take up the offer and the reception clerk was just booking me in, when I made the mistake of telling him honestly that I had another booking after my current one (I had booked it later separately in case of having to cancel). Then he got upset and refused to give me the offer because it was only meant for new bookings. I reminded him that the offer email did not mention such a restriction (it is required by Finnish law to mention any possible restrictions right next to any advertisement) and that for my later booking, the cancellation period was still valid. He called the hotel manager, who also refused to respect the offer. So in the end I had to pay full price. I felt cheated out of 124 euros and also offended by the rude manner the issue was dealt with, which left a sour feeling for my whole stay. A few days later, I received the same offer for my second booking with still no mention of restrictions about new bookings!

The location was convenient as the national park and the skiing routes were within a walking distance. The room had a nice view of Pikku-Syöte (the rooms on the other side had a view of the parking lot and you could see into the rooms walking by, so it's a good idea to ask for a room on the side of Pikku-Syöte if you value views and privacy). The room was nicely decorated. It was very convenient to have a kitchen.

Stayed in December 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in March 2022

There are no comments available for this review

Stayed in December 2021

There are no comments available for this review

Stayed in May 2021

There are no comments available for this review

Stayed in June 2022