We ate at the restaurant one night and the service was very slow. We went down to gondola the rest of the nights instead. The sauna has limited hours (6-10PM). I would loved to have had access earlier in the afternoon.

The room was very clean and the beds and pillows were very comfortable. We had the drying rack in our room and we used it to dry wet clothes. The location was great for ski in and out but you had to take the gondola to get to town (or drive around which was about 8 min). If you didn't have a ski pass, you had to buy a pass daily to use the gondola down. I was the only non-skier of the group so I had to buy a pass each day to go to dinner.

Stayed in March 2024

Very poor sound insulation from the hotel corridor

Spacious rooms, great views!

Stayed in April 2024

Breakfast is perfect. Saunas view is amazing. Room is very nice and own balcony is very good.

Stayed in March 2024

N/a

The staff were very helpful especially I informed them I needed a shuttle at short notice to the airport. The breakfast was amazing

Stayed in April 2024

More fokus at breakfast that people actually have clean hands.. there could be staff giving people clean towels to wash fingers before touching everything at the buffet wich we know is A bacteria bomb. Atleast there could be more desinfection available around before touching everything.

Clean, Nice staff..

Stayed in April 2024

Not too many parking slots

Stayed in March 2024

It is not located in the centre of Levi so you need to either drive down or take the gondola down (9€)

Friendly staff, clean and comfortable. Fantastic breakfast buffet!

Stayed in March 2024

Getting to the village requires using the lift, or walking up the stairs but the lift does not open until 9:30. Prices are quite high, although this is a Finnish peculiarity in general. The hotel lifts are too small and slow at peak times.

The hotel is modern and clean in all aspects of its overall appearance. From the airport, there is a direct bus service to and from the hotel. The breakfast was full and healthy, the restaurant has a great view of the valley. The hotel offers a separate area for storing skis and snowboards, and other equipment, downstairs on the ground level directly to the ski lift. Internet connection was excellent.

Stayed in March 2024

Description said 2 bathrooms but there was only 1 toilet - this should have been made clear in the description.

Breakfast excellent. Ski in ski out.

Stayed in March 2024

I wish the hours of the sauna were longer. It is only open 6-10, which made it difficult for our group to coordinate with dinner time and then heading out to see northern lights and/or sleep.

The location is wonderful to ski in and out.

Stayed in March 2024

Great location with scenic views. Room was spacious and clean. Breakfast buffet was great and staff was exceptional!

Stayed in March 2024

Lovely staff and have the airport shuttle bus service

Stayed in February 2024

The breakfast buffet was plentiful in terms of quantity, but of mediocre quality. Would have preferred less choice, but better quality food. We had 2 nights booked directly through the hotel's website and 4 nights through Booking.com. The hotel is up the mountain and you need to take the gondola to get there. They said the gondola was free for the days we booked directly through them, but you had to pay for it for the days booked through Booking.com. You can't adjust the temperature in your own room and had to call reception to tell them it was too cold. They gave us an extra heater.

Ski-in ski-out, great ski equipment storage, breakfast included in room rate. Our room was a superior one and it was very big, with a great view and balcony. They gave me a beautiful card and some treats for my birthday :-) It was amazing to sit in the sauna and look up at the ski field!

Stayed in February 2024

Beautiful location, tidiness, decoration and furniture in the lobby and in the restaurant, spacious suite.

Stayed in February 2024

When using shower water does leak under the shower screen unless you put yourself right in the corner- slight desigm flaw with the screens. It does feel wrong that booking.com guests are treated second rate when it comes to amenities etc- if you want to encourage people to book direct then simply remove the option of booking.com. We had paid more for a superior room- this means you get downgraded on the view. If you want views of the slopes dont book the superior just standard rooms only. Superior gets you views of the parking which is very disappointing.

Comfortable room and beds- lots of space. Bathroom had lots of space and hairdryer is nice and powerful. Breakfast was plentiful and had lots of gluten free/dietary options. Sauna was clean and had great views of the slopes. Parking was plentiful and easy. Gondola up and down to town was free in the evening- we had ski passes so were not bothered by the fact you would have to buy during the day if you book via booking.com. Ski storage was great and we had direct access to the slopes!

Stayed in February 2024

Perfect location

Stayed in February 2024

Everything is perfect

I had a lovely holiday !!

Stayed in February 2024

No hotel slippers. I had to bring my own

Breakfast was great

Stayed in December 2023

The sauna was male/female would of been nice to be able to go with my partner

Great view from room. Gondola down to the town was included. Friendly staff. Great facilities. Brilliant hotel if you want to ski/ learn to ski

Stayed in January 2024

Well located and hidden away from busy town life!! The view of the skiing slopes each morning was a bonus!

Stayed in January 2024

Beds were ok but not great.

Large rooms, clean hotel. Big lobby and bar. Free water and sparkling water at the bar. Free parking. Great location.

Stayed in January 2024

when you book the room via booking.com. Free gondola passes not included unless you book directly through Levi Hotel website

near the secret cafe

Stayed in December 2023

Really nice and recently built hotel. The property has a very nice view. Good cuisine.

Stayed in January 2024

Location and ease of check in/check out

Stayed in December 2023