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Reviews of Naantali Spa Hotel 5 stars

Matkailijantie 2, 21100 Naantali, Finland

#25 of 36 hotels in Naantali

Guests' Choice

Review score

Based on 164 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast, also so for vegan.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Very relaxing weekend
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing spa and good restaurants.

    Stayed in April 2024

  • Reviewed: 4 March 2024

    7.0
    Ok for business but would not pay this fee for private trip tothis hotel
    • Business trip
    • Solo traveller
    • Deluxe Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Only one restaurant open and slow service

    Nice location

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Walking from the annexe building to the main building where the spa is required to carry with us bathrobes and towels. It would be much nicer if the guests could get those at the spa. Not everyone takes their bags big enough or not too big to carry with these items.

    The view from the room was absolutely gorgeous.

    Stayed in February 2024

  • Reviewed: 17 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Paid parking. Shower cabin in room was broken. Water in spa pool was cold.

    Room. Breakfast. Water training in pool.

    Stayed in January 2024

  • Reviewed: 14 October 2023

    9.0
    Resort for adults, families but also for singles - outdoor environment also very nice
    • Leisure trip
    • Family with young children
    • Deluxe Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    There were a bit too little staff for both dinner & breakfast buffee, too many empty food bowls

    Nice family resort, very good rooms and spa was nice

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Good stay in Naantali.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Almost all saunas were closed. Poor breakfast.

    Clean. Friendly staff. Large rooms.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very comfortable hotel.
    • Leisure trip
    • Couple
    • Deluxe Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was not well laid out and was lacking in atmosphere. At breakfast again the layout of the room was poor and we had to draw staff attention to food that had run out, a number of times.

    The room was very comfortable with a lovely Seaview. Staff were very friendly and helpful. The spa facilities were great.

    Stayed in July 2023

  • Reviewed: 12 September 2023

    8.0
    Good!
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night

    There were 3 restaurant options in the hotel. We chose the italian one for dinner. Food and service do not match the hotel category. Very poor!

    Comfortable and spacious room. Spa ok, very good location and beautiful surroundings.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    9.0
    Relaxing.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent SPA. Excellent location, near to Moominworld.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Relax stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    large and clean room. Calm place. Wonderful spa area.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Breakfast area was crowded during the weekend in summer.

    Very good service, large spa, comfortable rooms, close to the sea beaches and nice walking paths

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Disappointing Stay
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There is a charge to park at the hotel of 15 euros a day, which seems unnecessary given all of the space around. The staff aren't particularly warm and be careful of the type of room you book. We booked a comfort room which was basic and tatty, with no tea or coffee making. The biggest let down was a fire alarm going off at 7am one morning. A number of us dutifully made our way out, not knowing if there was a fire or not. We waited outside the hotel with no staff in sight. Really disappointing - in the end I went into reception who informed us that it went off in error. This hotel really needs to make more of an effort.

    This is a big hotel with a lot of onsite facilities. The spa area is a bit tired but it's free to use and there are three pools, plus jacuzzis and saunas. There are restaurants, bars, shops and it's located on the edge of the coast, with a clear footpath to the main town.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My biggest complaint is that our room was not cleaned on the second day and the trash was not taken out, this did spoil the good first impression. The buffet dinner was way too expensive for the food variety provided. Very crowded during breakfast, people were standing in line for a while to get their hot food. The breakfast itself is ok but nothing special.

    The room was renovated, spacious and quite clean. The kid's sofa had been prepared nicely (I had indicated it separately when making the booking). Though it was a bit squeaky, they didn't complain. The area is beautiful and we really enjoyed the spa and the pools. The kids got their bathrobes and slippers from the spa reception. The hotel staff were mostly very friendly and helpful.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    A good hotel
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night

    Locker rooms in the spa were rather messy in the evening.

    The room was recently renovated and in an excellent condition.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    Nice stuff in the restaurant in the hotel and relaxing environment
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Bit old

    Location and view

    Stayed in July 2023

  • Reviewed: 1 August 2023

    7.0
    Very nice, with some improvements it would be paradice!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No airconditioning in five star hotel room, we had to keep window open all night. Keeping the window open to lower the room temperature for a baby and child to able to sleep was not nice. It caused noice problems as the sounds from the street and houses near by were loud at times. It was weird how hot the room was even when the day was rainy and the outside temperature was under 16°c. Balcony door was broken, as it would not stay on hinges if set in ventilation setting. It had to be kept shut as the baby would escape to wet balcony othervice. Pools and spa area were nice and beautifull, but it was inconvinient that all the pools were deeper than atleast 1.2m so there were no place for toddler or young child to play where adult didnt have to carry or hold them.

    Atrium and public space was beautifull and really clean. People were nice and cheerfull! Shout out to the lady serving in thai restaurant, she was really friendly and was more helpfull than necessary! It was really nice experience.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    Everything was perfect!

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Enjoyable stay, will be back again
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Family friendly

    Close to the Moomin world

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Nice spa with good location and fairly good room for family.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    The extra bed for 15 year child was not good. We we would have taken four real beds option if such was available. The on-site restaurants were expensive.

    The spa was very nice and the room was fairly large and quite clean - enough room for four persons. There was a large parking area with free parking spots, even four EV charging spots though there were all occupied. The location near harbor was good for our trip.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It‘s a big Spa Family Hotel, so you know what you get. We came here as the last stop of a camping trip and it felt very crowded and noisy in contrast to the days before.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    beds were too soft and bouncy

    property was nice and well maintained

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    See above! Plus needs to pay for parking.

    The Thai restaurant food is good, but staff are not trained well, food is super super super slow, and disorganized. In our bathroom, the paper for cleaning face ran out after I used 3 pieces, with this price we would expected better, and no glasses in bathroom for toothbrush!? All in all, hotel location is great, spa is great, room view is good, but outside has constructions so day time is noise if the widow is open. The rest is just so so for the price value.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The corridor was really smelly. Having breakfast with a small child is almost impossible if there is no playing corner in the restaurant. I was wondering why couldn't they make a very small playing corner for kids. Many restaurant does it.

    The swimming poop aeria is really good

    Stayed in July 2023

Showing 1 – 25

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