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Reviews of Santa's Hotel Tunturi 4 stars

Lutontie 3, 99830 Saariselka, Finland

#66 of 112 hotels in Saariselka

Guests' Choice

Review score

Based on 36 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.6

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Gielas Superior
    • Stayed 5 nights

    Hotel location is nice. It stands on edge of town and national park, so that convenient for shopping or eating out to town side and also easy to enjoy hiking in the woods or aurora watching at hill top hut. Breakfast is delicious. In-room sauna is very comfortable.

    Stayed in November 2023

  • Reviewed: 10 April 2023

    7.0
    Room in old building that needs renovation
    • Leisure trip
    • Couple
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    The room was very hot with poor sound-proofing and not very good air.

    Good location close to the cross-country skiing tracks. Wide selection at breakfast.

    Stayed in April 2023

  • Reviewed: 13 July 2022

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    Breakfast servings weren't restocked even one hour before closing. That's a bit shame, only got salmon mousse on one day out of three. Breakfast could include more basic stuff too for wider audience.

    Super nice rooms, great customer service. Hotel restaurant was superb too.

    Stayed in July 2022

  • Reviewed: 23 March 2022

    7.0
    Great place for hikers.
    • Leisure trip
    • Family with young children
    • Economy
    • Stayed 2 nights

    Rooms are quite old but clean. Could need a renovation.

    Really nice location. Very easy to get into the national park. Really liked the breakfast options.

    Stayed in March 2022

  • Reviewed: 9 March 2022

    8.0
    • Leisure trip
    • People with friends
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 13 February 2022

    7.0
    Could be better
    • Leisure trip
    • Family with young children
    • 1 Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Bedsheets had hairs, was not completely clean. Bed was not double but rather two singles bunched together.

    Location is good for getting to the ski resort. Room had sauna and kitchenette in the room.

    Stayed in February 2022

  • Reviewed: 8 January 2022

    7.0
    Good
    • Business trip
    • Group
    • Economy
    • Stayed 3 nights

    the buffet food could have been better

    sauna in the room

    Stayed in December 2021

  • Reviewed: 23 September 2021

    8.0
    It was very cozy!
    • Leisure trip
    • Solo traveller
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    The buildings seem a bit old but what bothered me the most is that the room, the reception, the restaurant for the breakfast and the sauna were in 4 different places.

    The breakfast was amazing, soooo much choice! The room was spacious!

    Stayed in September 2021

  • Reviewed: 14 September 2021

    7.0
    .
    • Leisure trip
    • Couple
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    Cold floors.

    Good

    Stayed in September 2021

  • Reviewed: 13 September 2021

    8.0
    Comfortable and well located, but a bit unauthentic.
    • Leisure trip
    • Solo traveller
    • Economy
    • Stayed 2 nights

    You have to walk outside to reach the breakfast area & the restaurant. The breakfast area was very crowded. Overall, the place felt very touristy; a bit unauthentic.

    Nice big room, I really loved how it was made up with wood. Large choice for breakfast. Very well located, close to the trails in Urho Kekkonen National Park. Restaurant Kaltio was very good.

    Stayed in September 2021

  • Reviewed: 7 September 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy
    • Stayed 3 nights
    • Submitted via mobile

    The mattress is terrible

    Stayed in September 2021

  • Reviewed: 10 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needs a little reparation.

    Excellent breakfast.

    Stayed in August 2021

  • Reviewed: 23 July 2021

    8.0
    Exceptional breakfast and dinner restsursnt
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bedroom was tiny and the single beds very narrow —- hard to find and use outlets for necessary devices. Had to use overflow parking lot away from building where rooms located, which was difficult in driving rain — no assistance offered.

    One of the best breakfast buffets I’ve ever experienced, and dinner in the restaurant the night of arrival was tasty as well and a good value.

    Stayed in July 2021

  • Reviewed: 11 July 2021

    8.0
    Recommended
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were kind of bad. The soundproofing and echo, had to listen neighbour sing. Minor bugs in the hotels software of the tv but i got a good laugh out of them. Amount of parking space

    Location is really nice, the view to the forest. Breakfast was superb and so were the staff. The room itself was really nice even if the couch was really old. Beds were nice and clean. Great bug in hotel menu of the tv, gave me a laugh, check the picture, i think it was in the menu about the gym

    Stayed in July 2021

  • Reviewed: 7 January 2024

    1.0
    Extremely cold room with bad check-in service
    • Leisure trip
    • Couple
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    The room was extremely cold, really cold, even though there was heater in the room. It’s useless. The check-in reception was at another place (gielas cafe). We have to walk quite a bit. The breakfast too. Not in the hotel itself, have to walk out to Gielas Cafe.

    The staff was helpful

    Stayed in January 2024

  • Reviewed: 29 December 2023

    6.0
    Good good, but nothing too fancy.
    • Leisure trip
    • Couple
    • Studios with Sauna
    • Stayed 2 nights
    • Submitted via mobile

    It was little old and run down. Like it was stuck in the 90s. Sofas were quite sqeaky and old. Worst part was the awful flat tiny pillows. Our room was next to the staff cleaning area so it was a a major pile of just laundry bags left outside. Felt little messy.

    The location was excellent. Saariselkä is small so everything is walking distance. Safaris, grocery store, ski lifts etc. The Paraspaikka apartments had a Sauna in them which was great. Staff was nice and helpful. Breakfast was ok.

    Stayed in December 2023

  • Reviewed: 22 February 2023

    5.0
    Bad service!
    • Leisure trip
    • Couple
    • Economy
    • Stayed 2 nights
    • Submitted via mobile

    Read Carefully if you want to book a room in this “hotel”. - after booking confirmation and payment, once at the reception an extra of 95€ has been pretended for a NOT requested upgrade (we have a small dog) even if we informed about the dog by phone before booking! - very poor Wi-Fi (I travelled the world, had a better Wi-Fi even in Africa). When I asked for a better service, their proposal was to pay extra 25€ for nothing (a place in a meeting room with same connection) - bad cleaning service - bath leaking water everywhere during a normal shower - the problem is the staff service: no customer care, no attentions for any request, no facilities, no reception after 10 pm, no communication between the staff, no problem solving! Never Again!

    Breakfast.

    Stayed in February 2023

  • Reviewed: 1 July 2021

    10
    Excellent hotel in the heart of Saariselkä
    • Leisure trip
    • Couple
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    The hotel is beautiful and the rooms are modern with a Lapland twist. We stayed in a room with a sauna, and both the room and the sauna were gorgeous. On top of all of this their customer service was amazing! Highly recommend the hotel to everyone wishing to stay in Saariselkä.

    Stayed in June 2021

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studios with Sauna
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 21 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 19 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 28 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Gielas Superior
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 9 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Gielas Superior
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 11 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 1 Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

Showing 1 – 25

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