Nothing

Everything! It was Awesome!

Stayed in March 2024

Better options for a la carte menu,

Location and Rooms, lovely breakfast

Stayed in March 2024

The hot water shower wasnt too hot for us. The room temperature is remotely controlled and we prefer to warmer in the night, and we spend long time looking for the controller for the aircon/ heater but cannot find it, we asked help from receptionist but apparently after 10/11pm receptionist went home and only kitchen staff on standby which she is not familiar and unable to help. We only able to contact the reception in the morning to remote control our room temp to 24 degress.This hotel reception is only until 9pm as per stated when i book the hotel, but on the day we check in at 8pm they have sms saying i am arriving outside reception operating hours and they leave the key on the key box on the wall. Just beware that they do not have 24 hours check in

The view from our bed with the bid glass window offers an amazing view in the morning. The bed and pillow is really comfortable. The in room sauna is really good so you can just do it in your own bathroom and bathroom is really spacious. The location is also strategic with gas station, restaurant, coffee shop, supermarket al nearby

Stayed in December 2023

The property is very nice even it was a little bit pity or bad luck that the shop didn’t sell firewoods and the woods were not included to the price.

Location!

Stayed in October 2023

Construction area nearby

Friendly and helpful staff, quiet, nice atmosphere

Stayed in August 2023

Rooms got quite warm on a moderately sunny day and the air conditioning was working only briefly at the night. No individual temperature controls in the room, like so often in Finnish hotel rooms.

New, small but beautiful, comfortable room with unique decoration, lights, natural scent of wood, full glass wall facing the wilderness and at an angle you could see a peak of Saana. Nice breakfast table.

Stayed in July 2023

air conditioning wad loud in our room

personell were kind

Stayed in July 2023

Inevitably we were woken up one morning by snow plows and staff shovelling in our car port. It's uncontrollably but just wasn't pleasant.

Nice location, staff were nice when checking in.

Stayed in March 2023

Nothing

The staff were really friendly and helpful. The hotel was very clean with amazing view, the sauna was superb.

Stayed in October 2022

The staff here is fantastic; really helpful, nice and positive. They take great care not only of the property but also guests.

Stayed in August 2022

Nothing

Nice chalet, all you need for a short stay.

Stayed in July 2022

It would be good to have facilities for clothes drying. Especially when we had 4 people doing outdoor activities every day.

The location is perfect and apartment really nice. The balcony with evening sun is super.

Stayed in April 2022

there could be some basics in the kitchen like salt sugar tea and coffee since there is restaurant on the property

location and the house itself was both excellent

Stayed in February 2022

I have no problem with paying for bed linen, but would have preferred if the beds are prepared in advance. The beds could be a bit more comfortable in my opinion. The temperature of the room was remote controlled. I would have preferred to be able to turn it up a bit when I felt cold. It would have been really great if there was a washing machine.

I was lucky to get upgraded to a one of the larger cottages. The place was very spacious and clean and had all the necessary facilities for our stay. There was a trail the lake that started just outside the cottage we stayed so we were able to go to watch aurora easily at night. The K-Market and restaurant was really really close so it was very easy to do grocery shopping and eat as well. Wifi was good. I must also mention that we were able to watch aurora from about 100m from the cottage.

Stayed in October 2021

Excellent location, nice rooms.

Stayed in September 2021

The crushed stone front yard in front of the cottages is dull and desert-like. Why don't you do some proper landscaping?

The location is excellent right next to the local services (supermarket, petrol station, recycling point for glass, metal and cardboard.) Also the buses to/from Rovaniemi stop in front of the supermarket which is less than 100 meters from the hotel. Also the hiking trail leading to the lake and, if you have energy, all the way up to mount Saana begins almost under your window. The price is a bit steep but on the other hand you can easily save 40€ per person per day by making your own meals in the reasonably well stocked kitchen. **Hint** If you start early and finish your hike at the Hiking Center about 5 km north, there is a bus back to Kilpisjärvi center (i.e. the supermarket) at 13:15.

Stayed in September 2021

Was on the expensive side.

Great location and beautiful and spacious apartment. Apartment was kept quite neat with all the required faciliities. Wonderful experience!

Stayed in July 2021

No washing machine for clothes in the room.

Room had most things needed was comfortable and clear.

Stayed in July 2021

A cabin with high standards. Not quite up to the price, but the best accommodation at Kilpisjärvi. Good cutlery and very good location. A very short walk to the grocery store.

Stayed in August 2021

Some things in the kitchen were not very clean i.a. the stove.

Great location and the hosts were extremely nice! The apartment was clean and great!

Stayed in June 2021

Cabin, location

Stayed in June 2021

Cabin decor looks a little tired compared to luxury hotel rooms

Stunning location and good value for money.

Stayed in February 2024

Would have given this property a 9. But I booked two expensive chalet with fireplace. But funnily enough we have to pay 10€ for a pack of wood. Do note that their property is in the middle of no where.

Clean and fairly new

Stayed in December 2023

Linens, pillows, and beds were overused and unclean.

Staff was freindlt and courteous.

Stayed in August 2023