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Reviews of Scandic Aulanko 4 stars

Aulangontie 93, 13210 Hämeenlinna, Finland

#24 of 26 hotels in Hämeenlinna

Guests' Choice

Review score

Based on 133 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room would need a fresh coat of paint.

    Very friendly staff, good breakfast, clean and comfortable room, comfy bed, beautiful surroundings.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Rooms could be modernized

    We love the spa facilities. We enjoyed breakfast.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    6.0
    Reception staff was careless and impolite, exceptionall.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Old and used.

    Spa and restaurant

    Stayed in March 2024

  • Reviewed: 30 December 2023

    7.0
    Good spa area
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room small and a bit dated

    Good spa area and nice walks close by

    Stayed in December 2023

  • Reviewed: 20 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    I've been twice in the place and the service has been both times quite poor and unfriendly.

    The spa is nice. Good size and too crowded.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very basic and did not have a bar fridge. Also there was a "salt sauna" but was very little salt rocks in the sauna.

    The spa area was nice and breakfast was very nice.

    Stayed in September 2023

  • Reviewed: 19 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very old, dark, not very clean.

    The location is perfect. Very beautiful.

    Stayed in October 2023

  • Reviewed: 24 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was in an old part of the hotel. The airconditioning was not functioning well and was outdated with no controls in the room itself. During our stay a fan was brought into the room which did not fit well. And was not used. The air outside was cooler than the room so we left the door open.

    The pool, arcade, bowling alley, Zipline course.

    Stayed in June 2023

  • Reviewed: 21 August 2023

    8.0
    Keskiaikafestivali Visitors
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some lights are not functioning. Room view is not that great.

    Breakfast was delicious. Staff were polite and courteous.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    see the photos, entrance was really small😅 garden view was only a three, we did not find 3thrd bedroom or coffee muchine. And wine was missing asswell😂 Reception was so slow that we wait in the line around an hour with kid. Never again🥹

    After one and half hour two times speaking with receptionist, we did get 50€ gift card because it was different room what we was booked with one child.

    Stayed in August 2023

  • Reviewed: 28 July 2023

    7.0
    Good hotel for touring by car - very scenic area.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The smallest hand basin in Scandinavia - forget about hand washing any clothes. Far from public transport - you really need a car. No wifi password, so a little less secure.

    Good hotel in a scenic location. Power point just above desk - excellent. Room large. Breakfast great. Large free car parks adjacent. Dinner very good. Blackout curtains good.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Parking lot was full

    Breakfast

    Stayed in May 2023

  • Reviewed: 4 July 2023

    6.0
    Very outdated hotel with nice spa area for the kids to enjoy.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are nasty! Very outdated. As well as the whole hotel inside and outside.

    Restaurant, good food very nice staff. Sauna’s at the spa, the outdoor pool. Spa was better for the kids than adults.

    Stayed in July 2023

  • Reviewed: 24 June 2023

    7.0
    We liked the location and I was glad to have a balcony because the room is quite small.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The room was rather small and furnishing were tired. It was confusing to get to our room.

    We liked the balcony and the breakfast, and the location by the lake.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Near by the lake and linna, nice view. Breakfast was ok, But room just so so, not so clean. Dinner also eaten inside hotel. The service just so so, they were not only missing our drinking but also ice cream coming with main dishes, so surprising.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    6.0
    One night OK, if you cannot find an alternative.
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night

    Place is outdated. Room was bare bones. No safe, no coffee maker, no AC (although it was not hot), view to backyard / parking area. No shampoo or other beauty products in the room. All that would have still been acceptable for one night, but there were barking dogs in near-by rooms and in the corridors. Badly drunken quests in the lobby and at the hotel entry. No actions from the hotel-side although it felt scary. Kids were running and screaming in the corridors all the way until midnight. No soundproofing.

    Room was available as expected and they tried to get a silent room. Room was clean and bed OK. Breakfast was fine - nothing beyond expectations, but everything you typically need, was there.

    Stayed in June 2023

  • Reviewed: 12 March 2023

    6.0
    Short stay at legendary Aulanko
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    most things outdated long ago and staff far too busy look after customers properly

    Rooms are clean, Spa Is very nice and park like surroundings beautiful

    Stayed in March 2023

  • Reviewed: 6 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    old hotel. need to refresh it a bit

    breakfast

    Stayed in March 2023

  • Reviewed: 2 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No mention of spa being closed on booking.com

    Stayed in January 2023

  • Reviewed: 26 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The Staff was great. I was unlucky that the spa part was closed down for maintenance. So just had walk outside. Calm and peaceful.

    Stayed in January 2023

  • Reviewed: 11 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    there were no slippers in the room

    spa

    Stayed in November 2022

  • Reviewed: 6 October 2022

    8.0
    A pleasant spa hotel with beautiful natural surroundings.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The lobby was rather gloomy and didn't give a good first impression. Otherwise nothing to complain about.

    The setting was outstanding, right near a beautiful forest park on one side, and overlooking a lake on the other side. The room was pleasant and comfortable and the spa had a lovely warm pool with massage jets. If I was slightly taller I could have seen the lake from the pool.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Some refreshments in the hotel needed.

    Nice location. Very pleasant spa zone included in the price. Hotel built in 1938. Solid breakfast.

    Stayed in September 2022

  • Reviewed: 22 August 2022

    8.0
    Bbeautiful landscape
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room terrace was dirty. the room have coffee maker but the coffee is not a courtesy, they don't explain that the slipper next to the spa robe it's not include in the price. the room have a tablet for call to the restaurant or lobby, nobody take the phone.

    Great pool, sauna, breakfast, the location is green and beautiful; the hotel has a little shop and coffee 24/7; the price included a very the use of a comfy robe perfect for the spa.

    Stayed in August 2022

Showing 1 – 25

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