Even though the hotel is next to train station, there is no direct access to train station. Which means you need to drag all your luggage up and down stairs...

Staffs are helpful, you will have most of the help you need traveling in Helsinki from them. Breakfast is wonderful, dinning environment is tgreat. Walking in the aisle to your room is a feeling to walk in history. View from room to the plaza is very good.

Stayed in April 2024

No kettle in the room. Pillows are uncomfortable. The air conditioner in our room worked strangely. There are not enough seats for breakfast for such a number of guests.

Wonderful interior! Everything is very beautiful! Tasty breakfast! There are rooms with a bath. Great location!

Stayed in April 2024

Great location, right next to Central Station. Clean and comfortable room, just what we wanted after a long-haul flight. Breakfast buffet was great.

Stayed in April 2024

Nothing

Amazing place to stay. The facilities are excellent so make the most of those. The breakfast in the morning had an excellent selection, very well catered for. The location is perfect, right next to the train station with direct train to airport. As well as tram stops to get further out.

Stayed in March 2024

On slide to take luggage down outside. A bit confusing to find rooms and lifts.

Extremly frendly and helpful staff👍

Stayed in April 2024

Kettles only in superior rooms was a bit mean

Good front desk staff,changed room without any fuss after a noisy party kept several guests from sleeping

Stayed in March 2024

The standard room lacks tea and coffee facilities (and you can get decent tea only at breakfast - the lobby and the bar only have teabags), bathrobes and slippers and makeup mirror (the beautiful folding mirrors in the bathroom lack suitable light). Most of the sockets near table tops in the room were not suitable for normal plugs (only USB) so I wasn't able to charge two items at the same time. The access with anything on wheels (heavy luggage, prams, wheelchairs...) is not very clear, specially for going out. Maybe they could add some signs for directions. The Chromecast didn't function but that seems to be a common problem in other hotels, too.

The hotel is a beautifully restored historical building so absolutely worth a visit for that reason alone. The location next to the main train station (with direct access to airport for example) and bus services couldn't be more central. The room (and bathroom) was equally beautiful and large with a comfortable, very large bed, high ceiling and big windows. My 3rd floor room was on the the side of the Square and quiet despite serving bus traffic. It seems that I managed to reduce the heating of the room to my liking. One of the reception staff granted me an extra request that I appreciated very much. The brasserie is beautiful and food very good. The breakfast wasn't as tasty but it had a lot of variety and it's nice that the breakfast area is divided into several smaller and calmer sitting areas. The sauna has proper lockers for guests.

Stayed in April 2024

Not a problem for us but there are a few stairs for the main entrance to reception. There must be a handicap entrance somewhere as they have handicap rooms.

The hotel was so convenient that we just hopped on the train from the airport and walked off it and into the hotel. We asked for a quiet room and it was so, but the whole place seemed very well sound proofed, ie from the train and city noise. Their last renovation is very modern and tastefully done and they left lots of wonderful historic details. I loved the long hallways with a second set of historic glass doors to each room open. The best part was the breakfast. I’ve never seen such an extensive buffet and it was full of a lot of gourmet dishes to suit everyone. They have several chefs just for breakfast! It is worth staying there just for the breakfast but everything else was great too.

Stayed in April 2024

No coffee and kettle in the room. Restaurant and bar is closed on Sundays and public holidays☹️

Great location. Larger rooms and very clean.

Stayed in April 2024

Can’t think of anything

Perfect location, great breakfast

Stayed in April 2024

Everything’s perfect. The hotel is new, grand and comfy. Located just next to the central station and surrounded by malls and supermarkets, it’s super convenient. Breakfast buffet was excellent, high quality food, efficient service. Nothing to complain about.

Stayed in April 2024

Nothing.

Beautiful spacious room! Great Breakfast!

Stayed in April 2024

Our view was onto the roof of the station

A good sized room, amazing breakfast and very helpful staff. Excellant central location and easy to get train to airport

Stayed in March 2024

Nothing.

Excellent breakfast. Comfortable room.

Stayed in March 2024

Nothing really. Well, they dont have slippers inside the room but if you werent particular with it, then it is 10/10.

Location, Breakfast, and most especially the Staff are very helpful and excellent! The room was superb! Exceeded expectations.

Stayed in April 2024

Breakfast can very busy as there are lots of rooms. Luggage storage is not secured (not enough lockers for the amount of guests), so I had to carry a laptop bag around after checkout

Really nice large hotel, spectacular corridors, nicely appointed rooms with super breakfast in the heart of Helsinki. The hotel is literally part of the train station building although no noise from the trains whatsoever (I had a room overlooking the glass roof covering the rails). Would stay again

Stayed in March 2024

Not a complaint on our part, but we were surprised at the length of the main corridor, as our room was situated at the far end, that may be the reason we found the room very quiet! Guests with mobility concerns may find it beneficial to request accommodations nearer to an elevator.

The hotel overall was deceptively large and conjured images of the grandeur associated with luxury hotels of years gone by. It is located next door to the train station, making it a short walk with our suitcases, even in winter weather. The room was very comfortable, with classic Scandinavian decor, dual duvets on the king-size bed, and a faux fur throw. The bathroom was well outfitted, and the overhead rain shower had a decent amount of water pressure. Our room was on the 4th floor; therefore, we had half-circle windows that could be opened, offering a nice view of the square. The breakfast area was very large, offering a good selection of options.

Stayed in March 2024

The gym was a little bit dirty but I still used it both mornings I was there. Everything else was great.

The hotel was very nice and cozy. The rooms were clean and it was easy to get to and from the airport (we just took the train and the hotel was a short walk). Wifi worked well. I was also quite impressed with the breakfast buffet - there was a huge variety and everything was very good.

Stayed in March 2024

The sauna is just ok as I had high expectation of Finnish sauna.

Great location Great breakfast Great view of the train station

Stayed in February 2024

Restaurant and bar closed Sunday & Monday. Breakfast was okay but have had better. Staff could have been more friendly. Costly for early/late room access but did have left luggage facility

Close to the central station. Reasonably priced. Had a room with bath. Very clean. No coffee making facilities in room

Stayed in March 2024

Couldn’t see a ramp for suitcases coming in and out of the hotel.

Great location, especially for arriving into Helsinki by train late at night. Staff were so friendly and we were even given a choice of room either courtyard or view out to the city.

Stayed in March 2024

The rooms may be a tad compact, but they are perfectly adequate for a short stay.

This distinctive hotel enjoys a prime location and offers spotless, cozy accommodations. The breakfast is truly excellent, and the staff are both friendly and helpful. Guests can take advantage of the large locker room for convenient luggage storage throughout the day.

Stayed in March 2024

N/a

The hotel was great overall, and the breakfast every morning was great!

Stayed in February 2024

Some of the selections for breakfast needed topping up.

I chose the hotel because of the location & I‘d already heard of the great breakfast. I also chose by a recommendation in an Australian newspaper travel section. The bar service was excellent & friendly with a lovely atmosphere. The hotel was also Quiet & relaxed.

Stayed in March 2024