Torikatu 24, 67100 Kokkola, Finland
#34 of 42 hotels in Kokkola
Guests' ChoiceBased on 51 hotel reviews
6.7Cleanliness
6.9
Comfort
6.4
Location
8.8
Facilities
6.5
Staff
8.1
Value for money
6.7
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 December 2023
Runar
IcelandSmell coming from drains in the bathroom. Also, the shower curtain was terrible. The shower is small so the curtains were always touching me
Quiet
Stayed in December 2023
Reviewed: 28 October 2023
Cekalova
FinlandGreat stuff Nice location Easy comunication
Stayed in October 2023
Reviewed: 28 October 2023
Cekalova
FinlandSometimes bad smell inside Once was very cold in room
Stuff very good. Breakfast normall Location great
Stayed in October 2023
Reviewed: 5 October 2023
Judy
United StatesGood location
Stayed in October 2023
Reviewed: 2 October 2023
Atso
FinlandThere's a smell when arriving to the fifth floor and room, but one got used to it not to notice it very fast. The hotel has seen better days but for a one night stay and central location, free parking, good breakfast I was not disappointed about the smell or that the shower soap container had not been refilled.
Centrally located with a parking lot in front of hotel, free parking with permit from hotel. Nice breakfast and staff. Room also had a fridge which was very nice.
Stayed in September 2023
Reviewed: 18 August 2023
Mhuyhen
United Arab EmiratesWhat the hotel failed to inform real time was that there were many construction works on the road. i had to drag my wheeled suitcase through mud. They could've at least warned me on the booking.com app messaging feature. I just later found out which exact streets to take so i won't have to pass along the construction works. This would've made the hotel a real hospitality example. There were also few stair steps going to the lobby from the road. There's no ramp for suitcases.
Just basing on Google Maps, the hotel is close or a few minutes walk from the center and bus station. The breakfast and restaurant were good. The staff though, were accommodating . It's an old hotel but still functions good . I'd still recommend this.
Stayed in June 2023
Reviewed: 5 May 2023
Jen
SwedenThe one and only elevator maybe.
Clean and tidy. Typical old hotel style. Room was large and had sauna and big bathroom.
Stayed in May 2023
Reviewed: 28 February 2023
Christiane
Irelandall okay
Room was very nice, thank you. Breakfast is nice. Good walking around town.
Stayed in February 2023
Reviewed: 31 December 2022
Aimie
FinlandNo appliace like kettle atleast to heat water. Need it especially during winter. But atleast you can ask hot water from restaurant. Its ok
Cozy
Stayed in December 2022
Reviewed: 9 June 2022
Karla
United StatesBreakfast was good, location was nice. Free parking
Stayed in May 2022
Reviewed: 25 April 2024
Victor
FinlandThe size of the bed was small, there was no complementary tea or coffee and no electric boiling kettle.
The location was amazing and the breakfast was excellent.
Stayed in April 2024
Reviewed: 22 January 2024
Grace
Finlandthe stuff was not really friendly and the room was poorly kept, cold and lots of dust behind the t.v. table. the bathroom too was poorly cleaned.
Stayed in December 2023
Reviewed: 7 July 2023
Juha
AustraliaOld, really noisy location, poor room facilities.
Not much to be liked.
Stayed in July 2023
Reviewed: 19 February 2023
Josefina
FinlandTorn small room, the bed and pillow was uncomfortable and small. Breakfast was served in a bar that was stinking of old cigarettes.
Only the location was good.
Stayed in February 2023
Reviewed: 1 January 2023
Wikström
FinlandThere is very likely mold on the 5th floor causing a bad and distinctive smell in the rooms and on the hallway.
There are spacious rooms available.
Stayed in December 2022
Reviewed: 23 September 2022
Burns
FinlandThe decor is a little outdated. It reminded me of the 1980s. Some serious investment would be needed to modernise all facilities.
The breakfast was fine. There were plenty of choices. The coffee was particularly good.
Stayed in September 2022
Reviewed: 27 July 2022
Martin
United KingdomBreakfast good. Location conveniently close to railway station and town centre facilities. A pleasant walk alongside the river to get to the boat for Tankar Island.
Stayed in July 2022
Reviewed: 18 July 2022
Dmitry
FinlandIt was too hot in the room, there was no ventilation in the room, too noisy from the street below
average, small variety
Stayed in July 2022
Reviewed: 14 June 2022
Klaus
DenmarkActually i didnt like anything. Starting with the staff, who didnt care for anything. cold coffee, disgusting food, etc.
The most disgusting breakfast ever seen. See photos
Stayed in June 2022
Reviewed: 23 October 2021
Jarno
FinlandBest possible location, nice staff and good breakfast. We had one special favor and that was fullfilled with no problems.
Stayed in September 2021
Reviewed: 22 August 2021
Hector
FinlandThe facilities need maintenance urgently! Some renovation is needed. You can see that some of the fabrics in the room are already yellow and should be renewed!
The staff was very friendly and helpful!
Stayed in August 2021
Reviewed: 4 August 2021
Bendt
RussiaBreakfast Finish standard so not much to choose. Cleaning nothing done Saturday and Sunday and very poor cleaning on Monday so all in all very poor.
Location perfect, center of city.
Stayed in August 2021
Reviewed: 17 July 2021
Sami
FinlandReception staff could have had more customer oriented attitude at check-out related to feedback reported about noticed safety issue in sauna. Lack of air conditioning. No need to admire cleanliness. Overall condition quite aged. Please do some renovation and fix broken furniture and dirty carpets.
Reception staff was very kind and willing to help during check-in. Location near restaurants, free parking facilities and views from 5th floor were neat. There were also possibility to park bicycles in safe place.
Stayed in July 2021
Reviewed: 29 January 2024
Ari
FinlandThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
Bad Liebenstein, Germany
Wilderswil, Switzerland
Abu Dhabi, UAE
Oryol, Russia
Mexico City, Mexico
Moieciu de Sus, Romania
Gallipoli, Italy
Compiègne, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content