Nothing to mention.

Superb breakfast. Clean rooms, quietness and lovely Rituals bathroom items available. Coffee equipment in the room.

Stayed in December 2023

Had to walk outside for breakfast which was a slight bummer, but at least it wasn’t a bad weather. Breakfast had a great tea selection, but then the in-room tea was horrible.

Spacious and quiet room right in the city centre, good breakfast

Stayed in October 2023

I was happy with everything. A refrigerator in the room would be nice.

The room is amazing. The shower is superb, the room is very clean and modern. It is close to a multitude of shopping including groceries and a liquor store. The surrounding restaurants are open interesting and relaxing. Everyone was very friendly and helpful. The window has a window seat you may sit in or lye in and view the street. So cozy. The temperature in the room was very comfortable.

Stayed in August 2023

Nothing

Central and garage

Stayed in August 2023

Nothing to mention

They have their own parking. Convenient location in the downtown

Stayed in June 2023

Restaurant very busy with not enough staff so service very slow. Food good when it arrived

Location

Stayed in July 2023

Check in could have been quicker. Lifts small for moving cycles

Location and decor. Friendly staff. Comfortable bed

Stayed in July 2023

couldnt get the wifi to work well,

really nice place, friendly staff, great room, and bathroom, clean.

Stayed in June 2023

The bathroom was a bit small.

The location, the view and the breakfast.

Stayed in January 2023

Would prefer for the hotel to have a gym.

Amazing and helpful staff. Room was of an excellent size. Location of the hotel central meaning you can walk to all the restaurants and bars to enjoy the late sunsets.

Stayed in July 2022

Staff all very friendly and helpful, our baggage didn’t arrive thanks to the airline and the staff haloed with calls to the airport etc. Very good breakfast, lots of choice and the hotel restaurant does excellent food if you don’t want to venture far.

Stayed in July 2022

No complaints here.

Excellent hotel! The location is in the central part of town. The staff is kind and professional. The buffet offered a large variety. The rooms were clean and the staff offered daily cleaning, if requested.

Stayed in July 2022

The staff were so friendly and helpful and the food was excellent too, particularly the breakfast! The location was fantastic for being a 15 min walk from the station and 20 minutes down to the beautiful harbour area. We loved it here.

Stayed in July 2022

nothing

Great Breakfast and very helpful staff

Stayed in April 2022

Brekfast was very good

Stayed in March 2022

The breakfast buffet was not organized and they didn’t over a variety of choices and it was very very crowded

Stayed in July 2021

I was placed in a dark room in the corner. The view was the side of another building.

Excellent breakfast buffet. Convenient, central location. Room itself was a good size. Nice lounging area in the room. A bathtub!

Stayed in May 2021

The Breakfast was ok, but I expected more. No beans, no fruitsalat, not so much for vegan persons....

The room was nice.

Stayed in March 2024

Sauna for women was only from 6pm to 8 pm. Weather was grey and overcast, rainy.

breakfast was good. Wide variety of food.

Stayed in February 2024

Room was without windows

Only location

Stayed in December 2023

We were housed in a neighbouring building. It was difficult to find a way in and out of it. Especially at night, when the adjacent shop was not working and the lift did not go down to the right floor. When driving the car out of the car park we had paid for, the barrier did not go up! The operator at reception simply forgot to enter our car plate number into the computer! The call button in the car park did not work either. We lost a lot of time while we were driving out of the car park. The reception did not even apologise to us for the problems we had. The service did not correspond to the money paid.

Stayed in July 2023

This hotel is badly overpriced because of lack of competition. The rooms in the old part are very outdated and 3 star level. Guests staying longer than 1-2 nights won't have anywhere to empty their baggage content (no wardrobe, in my single room no drawers, very little table or shelf space both in the room and the bathroom). I have never seen a bed so badly made in a hotel - the sheet didn't reach under the mattress on all sides so it piled up although attempt had been made to tuck it under the thinner top mattress only, leaving the yellowing sides of the thick main mattress all exposed. Most of the reception staff are a bit cold and unhelpful (I had one very nice exception, though - she was probably more senior than the others and solved a problem to my full satisfaction). The hotel pad was useless and when I tried to call the reception, I had to use my own phone (and actually only ever got to another department of the hotel chain organisation so I had to go down to the reception - this lack of means of communication could be a security problem eventually.)

There are only a few hotels in Lahti so this one is the best. The location is excellent, on the main street of the town. The new part (the so called "Loft") across the street is beautiful but I stayed in the old part. The hotel has very good restaurants and the breakfast is also very good with cheerful service despite it getting very busy at weekend. The chromecast in the room actually functioned unlike in some hotels.

Stayed in July 2023

Room was basic. Reading light was bit broken. But, what I really dislike was that the heating did not work, and the hotel knew about it as there was portable heater - it is by all means FAIR to tell such a thing when checking in. Come on, 200€ room and you need to use portable heater that gives a smell. Also response by hotel to this wasnt very caring.

Location is great, also very good breakfast.

Stayed in March 2023

overpriced, rooms outdated, terrible pillows

breakfast is good

Stayed in January 2023