The reception desk had no personnel for at least 10 minutest to make a check-in. I had to ask several times from the cafe shop side if anybody could check me in, finally somebody came but was kind of bored and not welcoming.

Good breakfast, comfortable bed.

Stayed in March 2024

Disabled toilet in reception wasn't clean

Room was very comfortable and breakfast was lovely. Wish we had a mini bar.

Stayed in April 2024

Everything - very nice esthetic furniture and decorations, excellent breakfast

Stayed in April 2024

No USB room charging points.

Good location short metro ride to Helsinki centre. Lovely refurbished room, nice facilities and excellent staff.

Stayed in February 2024

Sauna was out of action but the gym was good

Great location with ice rink behind the hotel and a few restaurants and bars nearby.

Stayed in December 2023

Perfect location, comfortable room, good breakfast

Stayed in November 2023

Sauna was very small

Location and stuff

Stayed in October 2023

The room was clean and comfortable. Highly recommended for families with kids.

Stayed in October 2023

Nothing to fault

Great value for money

Stayed in August 2023

-bed was too soft -pillow was too big -no milk at breakfast!!!

location

Stayed in April 2023

No soap to clean hands. Very warm rooms, in summer and winter.

Breakfast is super! Close to metro station and mall.

Stayed in February 2023

My corner room with many windows was relatively cold in January ansd I could not heat more

Excellent breakfast, excellent bed, excellent site

Stayed in January 2023

Several sports teams were staying at the hotel at the same time and the breakfast room got quite crowded... Nothing much to be done about it, except perhaps the staff could have suggested to other guests to come early for breakfast.. But that was a very minor issue.

The hotel is located right at the Espoo Tapiola commercial centre, with lots of shops and transports (metro, buses, taxis etc.) right there. Very clean and modern facilities. The room was medium-size, well appointed, with a spanking clean bathroom. The hotel sauna was great (took a morning sauna at 9am and it was bliss!). Great Nordic style breakfast with absolutely everything you can imagine. We also ate at the restaurant one evening with a group of eight persons. Service was very friendly but slightly slow, as the place was full to the last seat. A very good stay and a perfect location for this trip.

Stayed in December 2022

Sauna was a bit warm, not really hot as it should be

Wonderful breakfast, clean room, very very nice staff, position in a very nice place in Tapiola, attached to a shopping mall, room with proper dimensions (sometimes in Finland there is not even a desk :))

Stayed in November 2022

Very good breakfast and good location close by the metro. Also the surrounding area were nice!

Stayed in July 2022

We went with a baby and the room had a teddy bear for the baby, that was thoughtful. Good breakfast with a wide variety of food.

Stayed in July 2022

The window of the room was directly facing a public terrace, so basically anybody could look into the room and therefore the curtains had to be closed, also the window could not be opened. Although it was just one floor about the reception, according to the receptionist there was no convenient way to use the stairs to access the room and everytime I had to use the lift to go to the second floor, but then I had to go down the stairs after exiting the lift since the room was placed about half of the floor lower than the lift.

The hotel is located in a quiet area next to a small lake, quite close to the metro station Tapiola with a big shopping centre. The room was spatious and air-conditioned with the possibility to regulate the temperature and the intensity. Internet connection worked well without any severe problems. Staff was very nice and helpful, breakfast was tasty and there was a variety of different meals. Cleaning of rooms is not done automatically every day (not sure if this is standard in Finnland, since I saw it in multiple hotels), which saves resources for e.g. washing the towels, and still it can be requested every day at the reception.

Stayed in July 2022

I gave "just" 9/10. There are just a few things to improve. The room was clean but not exceptionally clean. Buffet breakfast was good, not exceptional, and coffee could be a lot better. Some machine for the special coffees or the new Nespresso Vertuo capsules would do the trick. The hotel restaurant wasn't open on Sunday evening, but I do understand this, and it's a general problem in Finland when it's so expensive to keep the restaurants open on Sundays, which is very sad. I also had some issues with the WiFi, especially in my room.

Delightful surprise and a superb experience. Tapiola is finally almost done, and you have all the services you could possibly ask for. Also, this hotel has recently undergone a complete renovation, and I liked the room and other facilities such as the restaurant and breakfast area. The location is perfect also if you're planning to visit Helsinki. Extra mention for the very welcoming and friendly staff throughout the stay. I will stay here again for sure.

Stayed in June 2022

Hotel a bit old, could us a small re-fresh

Very nice and helpful lady at the reception

Stayed in April 2022

Finland law caused restaurant to close at 6pm

Good location friendly staff

Stayed in January 2022

Bed sheets weren't the cleanest they could be, hairs all over the bed. Dust and trash found underneath bed and bedside table :(

Breakfast was excellent- loved the variety of food available to guests! Staff were friendly. Bathroom clean.

Stayed in January 2022

EVERYTHING

Stayed in November 2021

The hotel is a bit outdated, although the apparent recent refurbishing is a nice improvement. I missed some fresh fruit at the breakfast buffet.

Nice large room. Clean bathroom with a nice shower. Good breakfast. Good location due to the Underground close by. The shopping mall next to the hotel is convenient too.

Stayed in September 2021

we hired the pool and the water was much too cold

Breakfast good but the cooked breakfast could be hotter and more items like mushrooms, tomatoes, potatoes etc.

Stayed in September 2021