The room door is a little bit loose & I needed to check everytime if it is automatically closed & locked -- and every time it opened still.

Location is very center - can reach to all the stations (bus, train, tram, and subway) within in few minutes. Shopping districts are very close - Stockmann Department is situated within in 2 minutes walk, and Design District is just 1-2 blocks away. Room is enough big in the comfortable mixture of elegant & modern design, and having a super clean washing rooms. Breakfast is very good, and all the hotel staffs are very nice.

Stayed in April 2024

Noise from racing cars around the hotel

Roof top bar

Stayed in May 2024

Although 3 different sizes of pillows are offered in the room, my Husband still found them all too soft and would have liked a firmer pillow. Room service felt particularly pricey (almost the same, if not more, than eating out). Getting up to the rooftop bar could take a long time via the lifts due to them being open to public and resident access. We decided it would be quicker to walk up the stairs but this was from floor 3 to 12 + a tight (can only be one-way) spiral staircase!

First of all, the Hotel Concierge welcome and help throughout our stay was second-to-none! (Unfortunately we didn't catch her name but she had auburn hair and we checked in the afternoon of the 2nd May), she always greeted every guest with a professional but warm, genuine smile and offered suggestions of places and restaurants to visit to make the most of our stay. The hotel has a fabulous decor including an 'old-school' lift in adjacent to modern lifts, and 1920's tunes playing but within a trendy, modern setting. Breakfast is exceptional! Such great value for money, and they are catering for all i.e., vegetarian, vegan, gluten-free. The location is perfect, everything is on it's doorstep. Our hotel room was spacious and clean, with heart-warming additional touches made for celebrating my birthday. The rooftop bar is a massive attraction, and it was even pointed out in the local free walking tour to experience! We loved having such easy access to soak-up the views of Helsinki at this bar in the evening whilst sipping champagne and nibbling on crisps. We were made aware of the fabulous additional facilities of a Irish Bar, American Bar, and Spa but unfortunately we were not visiting long enough to experience these and comment.

Stayed in May 2024

Very nice bedding, clean room, beautiful hotel with history

Stayed in March 2024

Location

Stayed in April 2024

Arrangement for breakfast was chaotic. Despite telling us that someone would come to our table to ask if we wanted coffee no one actually did. Breakfast buffet ran out of some food items.

Location. Bed was comfortable.

Stayed in April 2024

No views

The room is well designed and spacious

Stayed in April 2024

Found a clump of hair in the corner of our room, a random pen on the floor and used coffee pods in the coffee machine. Which are all very small issues.

Amazing location, nice room, great breakfast.

Stayed in March 2024

Lovely art deco building. Recently redecorated so nice and fresh. Very attentive staff. Excellent central location either easy access to main railway station as well as shops and restaurants just there.

Stayed in April 2024

N/A

Brilliant hotel, possibly the best I have stayed. Good value for money too and fantastic location.

Stayed in April 2024

Na

Location and still nice after renovation

Stayed in March 2024

The hotel is proud and embraces the history of the building, but this means it’s not as modern as others.

Location and friendliness of staff.

Stayed in March 2024

beautiful building with history, decorated elegantly in contemporary furniture. great location and helpful staff.

Stayed in February 2024

Nothing.

I came for a concert on New Year's Eve and stayed for three nights. The hotel was in a great location. It was very warm and cosy despite being -20° outside! The staff were welcoming and friendly and spoke English.

Stayed in January 2024

The hard wood floors in the rooms could have been cleaned better.

The hotel has retained it 1930’s charm but yet has modern touches and conveniences. The location near the railway station and shopping is exceptional. Also the hotel is located on a quiet street.

Stayed in February 2024

room was great, staff was friendly and over all a great stay

Stayed in January 2024

Nothing to fault here.

This was a genuine 5 star experience from check in to check out. Lovely staff, great room with huge comfortable bed, spacious bathroom with powerful shower, A feast for breakfast. And the rooftop bar was awesome, a bit pricey but worth it for the views.

Stayed in February 2024

For a 5star expected a better gym and inhouse spa facilities

Comfortable rooms and good breakfast!

Stayed in December 2023

Location and restaurant was great.

Stayed in February 2024

A protected historic building so it retains the style and charm of the 1920-30’s.

Stayed in February 2024

The hotel is stunning. Looked after in every single detail. Staff is incredibly friendly and supportive. Room is cosy and clean. Breakfast is absolutely michelin star !

Stayed in February 2024

Our room had a really good view from the 11th, although we couldn’t really enjoy it because the windows were all frozen. We asked the receptionist to help us with the problem but help never came. Too bad, because it was the New Year’s Eve with all the fireworks.

The art deco style is quite well maintained after a big renovation. Room was clean and the breakfast very tasty.

Stayed in January 2024

nothing to be complained

Comfort

Stayed in January 2024

Due to heavy snow there was a lot of noise from the snowploughs at night

Fantastic location with lots of history, amazing views from the top, friendly and helpful staff and very comforable bed.

Stayed in January 2024