Katiskaniementie 8, 70700 Kuopio, Finland
#78 of 96 hotels in Kuopio
Guests' ChoiceBased on 45 hotel reviews
7.7Cleanliness
7.6
Comfort
7.4
Location
8.0
Facilities
7.6
Staff
8.4
Value for money
7.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 October 2023
Riina
FinlandQuite outdated. Cleaning wasn’t done too properly and there was dust etc found in several spots. Breakfast didn’t serve vegan diet as there was no plant based options.
Excellent customer service.
Stayed in October 2023
Reviewed: 27 July 2023
Ahokas
FinlandThe only thing that was not to like was the horrible karaoke going on at the bar.
It was nice and comfortable. All the staff was really nice and I must specifically mention the restaurant, the food was amazing and the service excellent!
Stayed in July 2023
Reviewed: 20 July 2023
Eva
FinlandOverall, the room was clean, but there were details skipped. The toilet would have needed a flush and there were beer cans and a cigarette package left on the balcony. Breakfast needs some work.
Lovely location and very helpful staff. Fun karaoke on the terrace. I liked that our room had a little balcony. I would like to return in order to use the spa and spend more time in the surroundings as our stay this time was quite short.
Stayed in July 2023
Reviewed: 7 July 2023
Sideris
GreeceVery friendly staff. Excellent breakfast. Beatiful nature aroynd the hotel. Peaceful
Stayed in June 2023
Reviewed: 18 February 2023
Katariina
FinlandBerakfast was tolerable. Bacon had never been crispy. The selection was average.
The room was ok.
Stayed in February 2023
Reviewed: 4 January 2023
Scarlett
Italywe were not expecting that there is no service of the room at all (no towels changes, no bed making, no floor cleaning).
the SPA is a great asset especially the outdoor pool in winter staff super kind, friendly and helpful nice location for Nordic ski as well as walking in the woods and along the lake
Stayed in January 2023
Reviewed: 29 August 2022
Alice
FinlandBalcony was a bit rustic and hotel itself quite old but still very clean and nice!
My husband asked in advance a card from a hotel for our anniversary and we got fruit plate and chocolates plus water bottles and card of course!
Stayed in August 2022
Reviewed: 19 July 2022
Antti
FinlandWhy doesn´t (almost) any hotel have coffee in room ???
Stuff was super helpful with little tick problem.
Stayed in July 2022
Reviewed: 1 May 2022
Hannele
ItalyThe decor is dated. Bathroom very small and no shower box, just a shower curtain so you risk flooding or at least getting your socks wet if you enter without shoes after the other person has taken a shower.
I read a number of negative-ish reviews but our stay was completely OK. We stayed just one night, arrived late and departed early so we could not, unfortunately, use any of the services like sports activities and swimming pools. The personnel was very friendly, room had everything we needed for a brief night's stay. Free parking right outside the hotel. Breakfast ok even with "kalakukko" to get some local flavor.
Stayed in April 2022
Reviewed: 14 April 2022
Anne
FinlandPersonel at the reception should contact the customer, not discuss with each others. More training to waitress.
Kitchen was good.
Stayed in April 2022
Reviewed: 8 January 2022
Alexander
Finlandspecial thanks to hotel director for the participation in resolving my issue! deserves respect for how quickly the misunderstanding was resolved and of course thanks to the receptionists 7.01.2022
Stayed in January 2022
Reviewed: 6 January 2022
Gleb
Finlandour only disappontment was room cleaning. i had to move beds to put them together, and found a lot of dust there. but the worst surprise was some underwear under one of the beds. really disgusting…
actually, it was better than expected. the hotel is not new but in a quite good shape. the spa is also okay. especially the outdoor pool was enjoyable. also the breakfast was perfect
Stayed in December 2021
Reviewed: 17 October 2021
Hanne
United StatesThe listing said that our room would have 2 twin beds, a bunk bed, and a sofa bed to accommodate 2 adults and 4 kids. However, the property informed us that there are only enough beds for 3 kids, and we needed to pay more to upgrade to an apartment hotel room, which would actually fit us all. So I'd say that the listing was misleading.
The spa was a nice activity for the kids!
Stayed in October 2021
Reviewed: 12 July 2021
Katja
FinlandNo air conditioning in the apartment, although they provided a powerful table fan. We also a fan of our own which was absolutely necessary.
Apartment had two bedrooms. Lots of activities, variety of swimming pools. The apartment complex was a “non-smoking facility”. A lovely beach nearby the hotel. Beautiful nature path near the hotel.
Stayed in July 2021
Reviewed: 18 June 2021
Evgeny
Finland- The room was dusty and the beds are totally uncomfortable.
+ Comparatively small but cozy and enjoyable spa. + Good breakfast - not the widest variety of food but everything is really well prepared. + Awesome location at the lake shore
Stayed in May 2021
Reviewed: 14 June 2021
Anndra
FinlandHighly recommended :)
Stayed in March 2021
Reviewed: 5 September 2023
Kellie
AustraliaNo air-conditioner which we weren’t told about until leaving. We assumed it wasn’t working as there were “controls” in the room. Apparently there are a couple of rooms on the 4th floor that have aircon though. So we had to sleep with the balcony door open as the room was VERY stuffy! We were right above the outdoor pool, so spent the night listening to the suction of the pool filter... not conducive to a good night sleep. The water was also a bit iffy - one second hot the next freezing. Wi-Fi kept dropping out too. Overall we were quite disappointed - more so for the price we paid for this room - it definitely was not worth it.
Staff were friendly & the dinner was quite tasty, but expensive. Breakfast buffet was ok - no toaster or much cereal variety
Stayed in September 2023
Reviewed: 25 July 2023
Reetta
FinlandBreakfast selection was quite narrow. Facilities are quite darl and look outdated. Inside there is no playroom for kids.
Staff was friendly. Karaokebar was fun to see. Family room was nice.
Stayed in July 2023
Reviewed: 26 July 2021
Petri
FinlandOld....
Stayed in July 2021
Reviewed: 2 June 2021
Anonymous
FinlandA little bit retroish place back to 90s. At the spa there's unisex changing rooms which are quite interesting option. The breakfast was usual but not so "today's food" like there wasn't oat milk availe with coffee or if you're vegan there's not much options to eat.
Lovely place to stay and so much to do and atmosphere outside of the hotel is so beautiful. Next to the lake and there's a smoke sauna close to the hotel. If you're travelling with kids there's very much activities to do.
Stayed in June 2021
Reviewed: 27 July 2023
Amitabh
FinlandThere are no comments available for this review
Stayed in July 2023
Reviewed: 27 July 2023
Suchetana
FinlandThere are no comments available for this review
Stayed in June 2023
Reviewed: 14 June 2023
Christer
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 28 January 2023
Mari
FinlandThere are no comments available for this review
Stayed in January 2023
Showing 1 – 25
Des Moines, USA
Mexico City, Mexico
Gaziantep, Turkey
Haría, Spain
Almodôvar, Portugal
Bukovel, Ukraine
Almaty, Kazakhstan
Albertinia, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content