Yrjönkatu 13, Kamppi, 00120 Helsinki, Finland
#37 of 85 hotels in Helsinki
Guests' ChoiceBased on 131 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.6
Staff
8.7
Value for money
7.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 March 2024
William
United StatesNothing really
The room was fantastic. Very clean and well appointed. The morning breakfast buffet was awesome.
Stayed in March 2024
Reviewed: 5 March 2024
Virve
United StatesIt's little mazy how you get around. The reception is upstairs from the entrance and the rooms are a way off from the reception. The floors are looking exactly the same as you get off the elevator so you need to be careful when exciting. My room had a broken sofa bed that they weren't able to fix whole I stayed there.
Great location. Staff was nice. Keijo at the breakfast was fantastic!
Stayed in March 2024
Reviewed: 4 March 2024
Robert
United StatesIt’s a little far from the train station, but not terribly.
It was in the heart of Helsinki.
Stayed in February 2024
Reviewed: 15 January 2024
Ilya
Estonia1. Wine glasses in the room were not washed - were full of lipstick and fingerprints. Terrible feeling. 2. Breakfast - egg station was over low quality - eggs royal - worst ever, omelet - not eatable. Pure selection of other options for such a high level place.
Design, location, building - all is amazing.
Stayed in January 2024
Reviewed: 11 January 2024
Jonathan
United KingdomNothing
Loved the Hotel. It was warm & friendly with superb facilities
Stayed in January 2024
Reviewed: 10 January 2024
Charles
Germanycentral location, friendly staff, excellent breakfast, hotel with wonderful art objects,
Stayed in January 2024
Reviewed: 8 January 2024
Damianos
GreeceAmazing hotel in a beautiful location across from a park. Helpful staff and absolutely delicious breakfast buffet, Thai restaurant and bakery. The food was exceptional. The twin double rooms were ideal for a family of 4. Highly recommend.
Stayed in January 2024
Reviewed: 15 December 2023
Kelly
SingaporeOne of the staff at the spa not friendly. When I asked her questions regarding the spa services she just do her own things.
Love the interior design of the room. The room and bathroom are clean and spacious. Great location near to malls and restaurants. The breakfast was good and the restaurant staffs were friendly. Definitely worth to stay here.
Stayed in December 2023
Reviewed: 12 November 2023
Tim
United KingdomExcellent pool and spa. Awesome breakfast until midday!!! Lovely room with an amazing bathroom!
Stayed in November 2023
Reviewed: 10 November 2023
Stefan
GermanyWonderful staff that made us feel welcome after a not so nice experience at Hotel Kämp (concierge personally fetched out luggage from other hotel at no surcharge), rooms are exceptionally clean and feature a nice Nordic modern interior. Stylish lighting system, allowing you to set the mood and control lights perfectly. The in-house breakfast and coffee place (also open to external guests) had great quality items and was reasonably priced. SPA area features steam, sauna and small pool as well as a ice bath - all of which is new and well maintained. Would recommend this hotel as the best one in town (including over Kämp).
Stayed in October 2023
Reviewed: 25 October 2023
Diana
United KingdomLimited food options on the room service menu and also in the Wintergarten bar.
Serenity suite was wonderful and very well equipped it’s luxurious bathroom products/ kettle, coffee and teas etc. even a jug for water. Spa was fantastic and staff and service excellent. Location couldn’t be better. Bar is great, with very good drink’s selection. Breakfast also excellent.
Stayed in October 2023
Reviewed: 16 October 2023
Keith
United KingdomBreakfast excellent. great location and very elegant hotel
Stayed in October 2023
Reviewed: 14 September 2023
Victoria
AustraliaAs a solo traveler, we often get given the smaller rooms. I felt my room didn’t match the advertised room given it had a smaller internal courtyard facing window rather than a larger external facing own. I was disappointed. I probably could have queried and asked for a room on a higher level with the outward facing window especially as I checked in early.
Sauna, breakfast, room decor was lovely, location great
Stayed in September 2023
Reviewed: 22 August 2023
Patrick
United KingdomGreat location, good facilities, nice breakfast. Friendly staff.
Stayed in August 2023
Reviewed: 13 August 2023
Francisco
SpainThe staff is very polite and friendly. From front desk when checking-in and checking-out, the greek gentleman in the breakfast room and the lovely finish girl in the cafe. The Spa is was good presented and very clean.
Stayed in August 2023
Reviewed: 17 July 2023
Miguel
United StatesThe blackout curtain in the room needs to be lowered a bit
Everything
Stayed in July 2023
Reviewed: 13 July 2023
Diana
United KingdomAmazing location. The room was very good and whilst not huge was perfect for our stay. The spa was fantastic and I had a hot stone massage treatment which was exceptional. The breakfast was delicious. The bar menu was not very big but the staff were great and accommodated our requests. We didn’t get to try the in house Asian restaurant as it was closed for the summer.
Stayed in June 2023
Reviewed: 16 June 2023
Caroline
AustraliaNothing
All the carefully thought-out design features, so that everything in our room was easy to operate and very comfortable to stay in. (eg lighting worked well and switches were in the right places). Also loved the art/design fusion with lots of interesting artworks in public areas (eg large hanging Ai Weiwei sculpture).The staff were very friendly and professional. Nothing was too much trouble. Breakfast staff were exceptional.
Stayed in June 2023
Reviewed: 10 March 2023
Anna
AustraliaRoom cleaning was not perfct when we arrived, something left from previous guest and they more or less missed us the next day simply as we had do not disturb on only until after breakfast. By 11 we switched to make up the room and by 5pm they hadn't done it and we needed some fresh towels. Which they did bring.
Very good breakfast with freshly made eggs. Room was spacious, loved the soda stream in the room for making sparkling water.
Stayed in March 2023
Reviewed: 15 February 2023
Vassiliy
United Arab Emiratesthe hotel is a bit boring , formal minimalist. It should have some elements of fun or art.
great rooms, nice breakfast good location. The hotel is a little boring but clean and new, so its ok.
Stayed in February 2023
Reviewed: 27 December 2022
Mikaela
FinlandBeautiful room, dog friendly, great breakfast.
Stayed in December 2022
Reviewed: 14 December 2022
Robert
United Arab EmiratesNothing
Location and how comfortable the room was.
Stayed in December 2022
Reviewed: 11 December 2022
Jonathan
United KingdomThe bar isn't the most welcoming area. Breakfast selection somewhat limited.
Location is fantastic.
Stayed in November 2022
Reviewed: 27 October 2022
Claude
TaiwanThe indoor garden!
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content