Only very little things: the price for some rentals is a little bit high, for example you pay for a slay that is not really working, it is incredibly slow (we needed to walk down the hill). Or you need to pay the double price for the snow shoes. But however it is understandable, since the room price is quite good. The restaurant was really excellent one evening and disappointing the other evening. But it might be because it was the last evening of the season...however the first dinner was amazing.

Amazing room, with stunning view. Nice team and good breakfast. The location is absolutely perfect for sunsets, Wintersport and Aurora hunting. The team was very friendly and kind.

Stayed in April 2024

Nothing

Great location for skiing, right at the top of the slopes. The room was nice and comfortable. Breakfast was included which was ok but nothing spectacular.

Stayed in March 2024

There is nothing we didn't like.

The hotel was on top of the Kaunispaa fell which is the best place to see aurora in Saariselka and also has magnificant view. It is also very close to the ski centre that offers excellent ski and snowboarding opportunities. You need to make reservation for Kaunis Restourant. It is worth it with excellent taste of dishes. We stayed in aurora cabin. Very clean and comfy. Best view in day and night. There was so many options in breakfast.

Stayed in March 2024

You don’t realize unless you go to town (which is a 20€ cab ride) they are the only food option for dinner. Which is fine but you don’t always need fine dining every night

It is totally set up as it’s own little resort

Stayed in March 2024

The mattresses were extremely lumpy (we weren't the only ones with this complaint: I overheard some people in the lobby requesting a mattress change). The lighting in the room was a bit on the dark side. When we had dinner, restaurant staff were not very attentive and slow. I felt the airport shuttle was a bit overpriced.

Having a sauna and kitchenette in the room was great. Staff at the reception etc. were extremely helpful. The location insured that we get a breathtaking view, even though we weren't lucky with the dates to catch the northern lights. It was convenient that activities such as husky sleigh ride are offered by the hotel (and I do recommend this particular activity).

Stayed in February 2024

Can feel a little cut off from the town, shuttle bus does not start until 11:30 and only 3-4 times a day, so apart from ski lift and toboggan, only way to get around is to walk if you don’t have a car

Beautiful location with wonderful views of the sunrise, sunset, and the Aurora

Stayed in March 2024

I wish the resort was accessible by public transport.

The staff is excellent here. The people there are warm and friendly and helped with a million questions and bookings that I had to make. Absolutely the best time with the best people!

Stayed in February 2024

We liked everything. However, my friends who stayed in the same room type as us had a slightly more outdated bathroom and sauna. Perhaps some rooms were built earlier or later than others.

Out of everything I loved here, the service was the utmost. If the room is ready, the staff allows early check-in. Especially since we had a long flight hours, early check-in was like the best hospitality. Several staff members in the lobby are all kind and understanding. Breakfast was pretty luxurious even though it only ran 8-10, which made us unable to catch up one day because of the early flight. The water was strong, the sauna was fabulous, and the kitchen was cozy but had everything we needed.

Stayed in March 2024

There was nothing we didn't like about our stay.

Located on top of a mountain at the start of the longest toboggan run in Finland. Friendly staff and a very nice restaurant. The outdoor winter activities at the hotels wilderness centre are well worth considering.

Stayed in March 2024

nothing.

it is located at the top of a hill, just right next to the skii resort. Viewing aurora borealis from the room is superb.

Stayed in February 2024

Traffic not very convenient

Breakfast very good The room is clean but a little bit cold

Stayed in February 2024

Very steep stairs to the bedroom Poor lighting in property Expensive - but you pay for the location

Wonderful location - magical. Great food - pricey but delicious and good quality.

Stayed in February 2024

The viewing suites overlook a ski resort town which creates a lot of light pollution and makes it harder to see any aurora so you probably wont see them from these rooms. The layout of the 2-floor viewing suite is quite awkward so if you want a room with private sauna I’d recommend requesting the single floor sauna suite. The 2-floor sauna suite is at the end of the block where the snow plough piles up all the snow in front of the window so it hindered our view from the sauna. Also people kept walking past while we were in the sauna and they could see inside which felt like a privacy violation. There was a miscommunication and the driver who was meant to pick us up and take us to the husky sledding left without us which made us feel somewhat undervalued as guests. Only breakfast was included, dinner was an expensive additional fee and was served warm/cold (meant to be hot) and the quality was disappointing. Some staff need to work on their customer service (especially wait staff seemed somewhat standoff ish). We rented a toboggan but no one warned us how dangerous the slope was and by the time we got to the bottom the ski lifts had been shut off and it was a nightmare to get a bus and taxi back to the resort.

We stayed in the 2-floor viewing suite with private sauna and the sauna was amazing, it was the perfect way to end the day after being out in the freezing cold. The variety at breakfast was good. We did the husky sledding safari which was fantastic, a ‘once in a lifetime’ excursion. The excursion concierge Martin had good customer service and gave an honest review of all the activities you can book. The front desk staff were usually friendly.

Stayed in February 2024

Restaurant closed early one night which was disappointing, but zero complaints about the food or service.

Staff was amazing! Our flight was delayed by 7 hours. They set up a taxi and carry away dinner from Kaunis. They even left a birthday message and chocolate for my daughter. Amazing stay, highly recommend!

Stayed in January 2024

Fantastic, unique property atop one of the larger hills in Finland. Great views across the ski-slopes, and we were even lucky enough to catch an incredible Northern Lights show from our balcony and around the property. The tours were very good; we even came back for a tour from Star Artcic even once we'd moved accomodation.

Stayed in January 2024

No comments…

It’s beautiful design and its unique style. It’s cosy and warm.

Stayed in January 2024

Amazing location. Top of the Ski resort. You can toboggan to the ski place if you want :) we saw northern lights from hotel :)

Stayed in December 2023

On our first night in the glass cabin, there was a light from their parking area which was reflecting on our glass - thus affecting our ability to see out in the dark. However, the hotel offered to move us to another cabin and extended our stay in the cabin for an additional night for free (we had a non-cabin room booked for the second night). So overall, we were very happy.

One of the best hotels I have come across in Europe. I was expecting it to be average given its remote location. But it is very luxurious and comfortable. Excellent service. Very helpful staff. Great rooms! And great breakfast. Strongly recommend.

Stayed in November 2023

Value wise the cabin doesn’t compare to the view suites in my opinion (which can be even cheaper than this.) I recommend this for a night two max to enjoy the novelty of it and then switching over to the more practical suites.

The location is amazing, the restaurant onsite is super convenient as well. Heated tiles are a great touch.

Stayed in November 2023

Bed was two separate pieces, would’ve preferred just a conjoined queen or king. Gets a bit cold on the side of the bed next to the windows.

Amazing location, and the view suite with sauna is amazing value when compared to the igloo style cabins. Has even a small induction stove top and pans you can cook with if needed. Heated tiles feel great after a long day in the cold. Pillows and bed are comfy. Couch is nice to lounge on and watch TV. Lots of space.

Stayed in November 2023

No bench inside igloo to sit and put on shoes. Would have been nice if there were more food options … perhaps some pasta

Location was very nice

Stayed in November 2023

Beautiful place👍Excellent breakfast and great selection. Pleasant service both at the reception and in the restaurant, simply the whole team of the hotel, restaurant and activities 🩵 When i save money i will come back 😁🤟

Stayed in November 2023

The only issue I found was how tiny the shower was. And that it leaked under the door and you needed to ‘squeegie’ it back to the drain when you were finished each time.

The Aurora cabin was amazing. The staff were fantastic especially the girls on reception - nothing was too much for them!! The breakfast was so good, absolutely beautiful.

Stayed in November 2023

Too far

Beautiful

Stayed in October 2023