Pohjoisesplanadi 29, Kluuvi, 00100 Helsinki, Finland
#8 of 85 hotels in Helsinki
Guests' ChoiceBased on 252 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.4
Value for money
8.3
Free WiFi
9.4
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End of dialog contentReviewed: 3 February 2022
Maxime
FranceBreakfast was amazing ! We only stayed a night so can’t tell much but the room was very clean and comfortable.
Stayed in February 2022
Reviewed: 24 January 2022
Kerim
TurkeyTop class hotel, true classic.
Stayed in December 2021
Reviewed: 17 January 2022
Dominique
FranceI would have preferred a room with view on the Espanade ...
Nice welcome (got the room even early at 10am) Very good historic place
Stayed in January 2022
Reviewed: 8 January 2022
Hazel
United Statesnone at all
clean, very sophisticated and most of all .. all of the staff were so accommodating, nice and well mannered.
Stayed in January 2022
Reviewed: 24 December 2021
Tianming
United KingdomNothing, it was one of the best value-for-money hotels we’ve stayed in
Excellent location and wonderfully warm and courteous staff. Rooms were very spacious and clean and had all the right necessities. Good lighting and very polished bathroom!
Stayed in December 2021
Reviewed: 23 December 2021
Hamdan
United Arab EmiratesCan’t complain.
Clean, classy, understated elegance. Staff were super helpful, rooms were clean and modern as well. Wonderful location.
Stayed in December 2021
Reviewed: 23 December 2021
Haval
Russiastaff very friendly location all good.
Stayed in December 2021
Reviewed: 22 December 2021
Yue
United Kingdomgreat location and great service. All we need, hotel, restaurant, shopping… are integrated in a single building. also like the color way of the interior, dark green and gold. great taste!
Stayed in December 2021
Reviewed: 13 December 2021
Juha
Luxembourgbreakfast.
Location.
Stayed in November 2021
Reviewed: 4 December 2021
Lyndsey
United KingdomRoom was lovely, beautiful bathroom. Love the hotel bar. The service was really incredible - the staff were very helpful, attentive, responsive.
Stayed in December 2021
Reviewed: 22 November 2021
Annalisa
Italyit was all good
Central position, excellent service, very comfortable Executive room
Stayed in November 2021
Reviewed: 6 November 2021
Sonia
Swedeneverything
Stayed in November 2021
Reviewed: 3 November 2021
Mariusz
PolandCoffee machine should be inside a room :)
Extremely beautiful restaurant area, lobby & cocktail bar! Refined style!
Stayed in November 2021
Reviewed: 2 November 2021
Tuula
BelgiumEverything was excellent. Well, maybe not the standard coffee in the breakfast room, so take a special coffee!
The staff was extremely nice, and they spoke the language of the client, in our case Finnish, throughout the stay. The breakfast room is beautiful, and the offer was very good. Our room in the 8th floor had a lovely large bathroom.
Stayed in November 2021
Reviewed: 7 October 2021
Annick
BelgiumNothing (except it was very very expensive - much more than similar hotels in larger cities)
Great breakfast, comfy bed, 5 star concierge/valet service, great bar, special and classical decor, super good massage, central location
Stayed in September 2021
Reviewed: 13 August 2021
Dan
FinlandBreakfast room capacity seems to be limited even with present booking situation. Almost full and some waiting time for table and service. Not what you expect from a five star hotel.
This is simply the best and most luxurious hotel in Finland. Perfect location in the absolute city center of Helsinki. Relatively good value for money due to low bookings and corona situation August 2021.
Stayed in August 2021
Reviewed: 9 August 2021
Anna
MonacoWould be useful to put a sign from the Main Street to indicate the entrance. It is not evident if arriving by car.
Great location if not the best possible. Attentive staff. All was good morning to say.
Stayed in August 2021
Reviewed: 3 August 2021
Jusa
FinlandVery friendly and professional staff, impeccable service, well appointed rooms and really nice extra touch with the dedicated pet services - drink and food bowls, pet mattress and some treats.
Stayed in July 2021
Reviewed: 24 September 2023
Suzanne
United KingdomThe hotel feels very outdated and in need of a refurb. In particular this is evident in the rooms with the furniture and similar.
The hotel was very well situated and the staff helpful.
Stayed in August 2023
Reviewed: 28 June 2023
Valerie
United StatesHad to move rooms as a plumbing problem caused us to have only hot water. Upgraded to a suite with a better view of the park. However the whole hotel has very strange decor- some is overwrought repro antiques, some modern wall art- surprisingly unattractive for a 5 star hotel.
Excellent restaurant.
Stayed in June 2023
Reviewed: 30 April 2023
Thomas
United StatesLots of construction and getting trapped in their elevator for 15 minutes was frightening. Their key cards don't work and need to be rekeyed multiple times a day (they tell you not to get a card anywhere near a mobile phone which is a pretty lame excuse for a broken system)
Excellent location and friendly staff
Stayed in April 2023
Reviewed: 14 April 2023
Paul
United KingdomBeds were uncomfortable - very hard
location location location
Stayed in March 2023
Reviewed: 20 March 2023
Paul
United Kingdomthe beds are hard and very uncomfortable. the turn down was late 21:30 and one day they didn’t service the room.
superb location
Stayed in March 2023
Reviewed: 23 December 2022
Andre
United Statesstaff would rather not have us eat at the brasserie at 20:30. felt very rushed and they wanted to get us out ASAP ( exception Heidi she was quite nice) the male waiters should either have some coaching or find another profession
reception staff very kind and professional - rooms and facility was good too
Stayed in December 2022
Reviewed: 18 December 2022
Suzanne
Hong Kongtaxi cannot stop at the property
Stayed in December 2022
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