I was appalled at your policy of charging F$40 for corkage on a 0% alcohol bottle of wine which is nothing more tha grape juice. My health dictates that can drink no alcohol and indeed many people today prefer not to as well. We spent 3 months touring Eorope last year and had no trouble. In the hotels we stayed in we paid a nominal $6 per bottle. I spoke to your manager and he never came back to me and nor will I come back

Breakfasts were good quality and plenty of variety for every taste at all three locations.

Stayed in April 2024

The adults area was advertised online as adults only but when we arrived it was restricted to Reef guests only, confusing marketing when we wanted a quiet swim. Table tennis bats broken, pool table cues broken, bathrooms dated and dirty shower screens.

We liked the buffet breakfast and location on the beach. The Italian restaurant was the highlight and we wish the whole resort was at the level this was!

Stayed in April 2024

Fiji in general is an expensive destination and the shops inside the resort were expensive to purchase every day items such as water and snacks and alcohol.

Perfect island getaway with a beautiful beach surrounding the grounds, lovely gardens, clean pools and restaurants and facilities on-site. We loved going offsite to the nearby restaurants - Geckos, Flying Fin and The Junction for more Fijian local Experience.

Stayed in April 2024

Good not great. Resort generally old and needing update

Kids loved pool, beach and waterslide park

Stayed in April 2024

They have a fab cocktail bar and the only thing that I didn’t like was the music 😝 90s boy bands played quite loudly. It really needed some more chilled out music and a happy hour, I believe it was the only bar without one and never very busy, possibly because of the music and prices. Which was a shame as lovely place for a drink.

When we arrived unfortunately the pool had a leak and was out of action for a few days and only a small pool available. But this wasn’t a major problem as the sea was beautiful to swim in and only a few steps away from the pool. Breakfast was your standard buffet, lots to choose from, so great. Dinners were great, rather busy but it was school hols so to be expected, prices were similar to what you would pay in Australia so certainly more than I had expected even in local restaurants!

Stayed in April 2024

We found for the price certain common spaces were pretty grubby, the selection at breakfast was big but overall the pastries, bread and sweets were frequently stale and had little flavour.

The hotel is well equipped with everything you need, pools, entertainment for the kids, organised beach volleyball and soccer as well as restaurants and a good buffet breakfast. Generally speaking staff are very nice, accomodating and generous. Snorkeling on the beach just off the Takali restaurant was great for the kids.

Stayed in April 2024

NA

The water park was awesome for the kids!

Stayed in April 2024

Due to so much rain and humidity we were unable to get our clothes dry- a clothes airer would have been handy. The floor would also become very wet due to condensation if you opened doors too much, or turned the aircon off. My toddler slipped and banged her head very hard on the tiles. I believe this would be the case at most places in Fiji during the wet season. For us - young kids including toddler, and my parents in their 60’s, the resort was a bit too big. We were toward the end of the lagoon wing, and it seemed we had to walk a long way to get to breakfast or pool, then back to our room if we needed anything . This is more so a personal preference, no fault of the resorts. If we stayed here again I would be requesting a room closer to the Lagoon buffet area. After a walk to the ocean wing, the view looked nicer than Lagoon wing.

The lagoon pool was great for families. My kids swam for 6 hours a day! The rooms were big enough, and the big bed was comfy. The aircon was amazing and I found I needed to turn it off at times as it got too cold. Plenty of complimentary activities during the day. Bottled water renewed each day. All the food was great. We ate at Lagoon buffet, beach bar and grill and pool side. And dinner at Takali on the last night- it’s a must! The staff responded quickly after we reported water leaking through our down light in bathroom. We only had one chance on the waterpark but it was awesome.

Stayed in March 2024

Run down and out dated. Far from a 5 star hotel

Stayed in April 2024

A little run down. Price of food and drink

Friendly staff laid back atmosphere location lay out natural feel

Stayed in March 2024

Food could have been better As a foreigner and frequent traveller around the world , i would have preferred authentic fijian cuisine in buffet. There wasnt any fijian speciality which was sad. I dont think was worth the money .

Location was excellent Staff very friendly and helpful Rooms very spacious

Stayed in March 2024

-Facilities inside cost money -Ice cream places are extremely expensive -The beach and the waterpark were unusable as the beach was polluted and lots of dangerous sea creatures about

-Comfy beds -Modern TVs -Clean decor -Clean pools -Amazing buffet breakfast -Love the deposit system during check in

Stayed in March 2024

food is nice

Stayed in January 2024

I'm reluctant to mention this as what I'm about to say should not reflect on any other staff at the facility as they were always friendly and competent. But as mentioned above our checkin experience was spoiled by a particular individual who made promises about our early checkin in but failed to deliver. This occurred over two days and the first day we spent five hours after a very long travel day sitting in the lobby waiting for an inferior replacement room as our bungalow was unavailable because of bed bugs even though the facility had low occupancy. We were promised we would be able to move into a similar bungalow to the one we had booked the next morning but again it was four o'clock in the afternoon before this occurred. We were compensated for the replacement rooms and given Fiji $150 for the inconvenience but this only occurred after senior management became involved.

Generally the staff were very friendly and helpful but as will be mentioned below we had a bad experience with a checkin staff member. Our Reef Bure accommodation was very good and breakfast was particularly well catered for although a little expensive. We were glad it was included in the package but we had to purchase it the first day because of our early arrival.

Stayed in February 2024

This year compared to last year was very different. There was less variety for breakfast and dinner at buffet. Staff has changed and seems that the management has changed and it just didn't have same vibe like before.

Stayed in February 2024

The bed were old and saggy! Mattress needs upgrade. Takali Asian: where we dined the most. One of the staff who looked like a manager or a team leader was extremely rude to us. Throwing menu at the table, when asked about menu. Got told off for not checking, as we were unsure. Didnt want to help at all and couldn’t smile to save a life. Extremely disservice. Saying that, most of interactions with rest were fantastic. Super helpful.

Beautiful location! Massive, gym, tennis, swimming were great. Breakfast was the highlight of the stay! Staff were fantastic and very accommodating.

Stayed in February 2024

We have decided not to travel here again in wet season only because this time the bed bugs were alive and well in our sheets! Did not make for a comfortable stay for me. A visit to the resort medic for anti-histamine meds and cortisone cream (FJD250.00) Reported to house keeping, photos taken of my bite marks. They changed the bed linen and sprayed the room but I was bitten just as much the evening after this was done. So unfortunately, I couldn’t give the resort a top score this time around. We have booked to return at a different time of the year. Hopefully this is a once off. Other times we’ve stayed here there’s never been a problem. Just be prepared.

It’s well set out. Private and quiet. We stayed in the adults only Reef wing area. Food choices were good. Plenty of sun chairs available, Happy Hour canapés and cocktails available at no charge in the Reef Bar every afternoon. Plenty do so or do nothing.

Stayed in February 2024

The staff were amazing and so friendly and helpful throughout the whole stay. We had no issues booking all the activities and restaurants we wanted once we got there. Breakfast was always a huge choice of different foods across different types of cuisine. We would definitely stay again.

Stayed in February 2024

It was all good.

Breakfast excellent. Have golf at the same venue was excelllent. The beach was perfect. We enjoyed paddleboarding and snorekeling.

Stayed in February 2024

Perfect location and there were plenty of facilities such as small shops and a tourist bureau. The staff were really friendly and it looked like a perfect place for families.

Stayed in February 2024

The ocean water didn’t let ok very clean for snorkeling.

beautiful location with so many facilities and dining options. staff are super friendly!!

Stayed in February 2024

Large & spacious with lots to do. Staff was very helpful and friendly

Stayed in January 2024

Everything closes very early, including the gym.

Staff were lovely. Great for families! Beautiful location.

Stayed in January 2024

Our bed was extremely uncomfortable and towels would run out.

The choice of restaurants and bars having breakfast at the Golden Cowrie adults only restaurant. Snorkeling at the reef was fantastic.

Stayed in January 2024