Their lack of response to 4 emails I sent after we had checked out. We were there for 4 nights, and had booked a full day/night tour through their tour desk for our last day. On the morning we were to go, I woke with stomach cramping and diarrhea, but not from eating at the resort. We had eaten out for both lunch and dinner the previous day. As we had to cancel, I requested a simple letter stating that, so I could claim the deposit on my travel insurance. They still won't reply a month later, even though the receptionist said she would email me a letter. We booked our transfers with their 'taxi's', a comfortable car driven by the driver from the local village. We presumed they would put the cost of $150 Fijian onto our account, but when we arrived the driver asked for cash. We had exchanged some money and paid him. Again, lack of communication, even though I had asked them about this prior to leaving home, but I never got a reply. You need Fijian cash for the taxi if you want to go anywhere, including paying to be taken to an ATM. That said, they aren't rich people, and we could afford an overseas holiday, so didn't mind paying. The continental breakfast is served to you and was adequate. A hot breakfast is available for an extra cost. Meals at the resort are only ok/good. We found some guests went to eat out at local restaurants. We did this twice, again paying for the taxi. The driver was more than happy to stop at the local supermarket on our way to the resort, where we purchased water. $13 Fijian for a box of 12 x 1.5litre bottles. A bargain! So take plenty of local currency. If you do book tours, you'll need to give them 20% commission in cash, with the remainder of the tour paid to the tour company. Our tour balance could have been put on our card, but we never got to go on it.

Resort is improving it's facilities in leaps and bounds. The well kept grounds are lovely. This is a very quiet resort, catering to adults. It's a place to just relax, swim or snorkel. 2 kayaks are there and are free. All rooms are renovated or in the process of being so. Clean freshwater pool with comfy new banana lounges and cushions. Colourful dining area. New activities guy Tooi was great, and has plans for activities. Good snorkeling in the Marine Park nearby. You need to do the $59 Fijian village tour which includes access to the Marine Park. Money goes to the village and must be prebooked. New icecream chest selling Cadbury and NZ icecreams. If you want a busy resort with lots happening all the time, look elsewhere, but if you just want to relax, this may be the place for you.

Stayed in June 2023

The website should precisely state NO outside food, the night shift chef- Abdul was extremely rude, the bathroom towels were very old and dirty, the bathroom towel railing was falling off every second if accidently contacted, no basic amenities in the room ( sink, cutleries, microwave, etc)

The staff around the property were very nice and friendly unlike the night chef- Abdul!

Stayed in July 2023

Food as mentioned before very very bad. Way too overpriced for what it is. Breakfast had the standard of a backpackers hostel.

Location great, rooms big and comfortable. snorkeling perfect right in front of your room, most of the staff really nice.

Stayed in July 2023

some problems with water in the room

the staff

Stayed in July 2023

Breakfast and food in general was a nightmare. I mean this place calls itself a resort and than you get burned toast and cereals for breakfast. Every backpacker hostel in South America we stayed offered a better service. I thought it was embarrassing. It just doesn't feel right if you feel like the hotel is all about making money not trying to make you feel comfortable. Prices for food and drinks too high. Dinner dissapointing.

The place is beautiful. Rooms are nice, clean and perfect to relax. The snorkeling right outside your door is just amazing.

Stayed in July 2023

restaurant setting was bit ordinary and could have been made use of better

location on waters edge

Stayed in July 2023

No wifi or mobile reception food was horrible, overpriced and took a long time to get

Overpriced food and complimentary breakfast is just weetbix fruits and toast no coffee or nothing

Stayed in July 2023

Distance from other facilities. Units were a bit tired. Fees to get anywhere else. Breakfast supplied was only continental but not mentioned in booking, although did allow me to order omelet off menu instead of continental I was unable to eat due to previous surgery.

No children, Beach was nice and close to unit and could sit on our deck and look out over lagoon. Easy to kayak and snorkel the lagoon.

Stayed in June 2023

Everything was okay for me

The location and the views

Stayed in May 2023

We had a change of plans due to a family member becoming extremely ill and we had to fly home urgently. We enquired as to have a refund for the 3 nights we weren't able to stay. The Manager rudely told us it is not company policy to refund money due to the fact that our room was booked out for 3 further nights. The resort was only 20% full so it wasn't as though they were turning down bookings. Very Very bad practise. The food was below average and extremely over priced.

The fijian staff couldn't have been more helpful. The Manager however was rude and was not empathetic to our circumstances at all.

Stayed in May 2023

We stayed for 2 weeks and the lunch and dinner menus were the same for that time. A change of menu would have been a welcome change, but the chef did have a special on daily, so that helped. Drinks are very expensive especially the wine.

The beach was great for snorkeling and kayaking, the equipment provided by the resort. We saw quite a few very colourful fish and starfish only metres from the shore. Lovely swimming pool as well to cool off in. Meals were fine and chef was happy to cook from the breakfast menu, if you were only feeling like a small meal. Continental breakfast was included, we prefered cornflakes/weetbix instead of toast and that was fine too. We can't praise the staff highly enough, they were fantastic. We are seriously thinking of going back to Tambua again next year.

Stayed in May 2023

Thank you for the amazing hospitality. The photos dont do much justice because they environment itself is just top notch altogether. Sad we could not stay a little longer 100/100 for us and we would like to return asap

Stayed in April 2023

fantastic location to relax and unwind, staff are absolutely amazing.

Stayed in January 2023

All was at it's best

It is the best place on this planet. Best service ever experienced.Too good. I'll be in for my next visit. Perfect food. Manoj

Stayed in October 2022

Villas were supposedly recently renovated and they definitely weren't. I had a villa where the door was difficult to push open this is dangerous if we had to evacuate quickly. Bathroom always had ants and the air-conditioning was no good the unit was too small for the room.

Location was amazing, beautiful warm waters to swim and snorkel in. Staff were very friendly.

Stayed in December 2022

You need a courtesy bus or a cheaper taxi option for tours and transfers. Your menu needs to include more seafood as you are on a tropical island

I loved the quietness of the resort, the staff were fabulous. Tours and taxis a bit expensive for what they were.

Stayed in November 2022

excellent Service

excellent Service

Stayed in October 2022

Liked everything

Loved the position the staff and the food was great

Stayed in November 2022

Service was very slow. Lunch and dinner took over an hour to be served. Food was frozen and tasted old. Very basic facilities in the room, no TV, internet, phone and lighting very poor. Everytime you need to order anything you have to go to reception. We booked with breakfast included but turned out to only be a fruit platter. Had to pay for anything else. This was not advertised at booking.

Amazing location with the beach on your doorstep. Pool was very good size. Staff very friendly and helpful.

Stayed in November 2022

nothing

bures on the beach

Stayed in October 2022

Nothing

This is a great place to stay. The rooms are good, the price is great and the staff are super friendly.

Stayed in October 2022

The food wasn't 10 out of 10 but still a great place

This place is fantastic! Such an amazing location. I will definitely be back.

Stayed in October 2022

nothing

lovely helpful friendly staff and gorgeous natural spot Great food and service

Stayed in July 2023

There are no comments available for this review

Stayed in March 2024