Very difficult to get towels for the room. Was hit and miss as to what towels we'd get each day. Difficult to get bath mats, hand towels, face cloths. Had to keep asking and by the final day I had one towel for the three of us. Air conditioning unit makes the floors very slippery if you don't have it cold enough/leave your balcony door open. Great to have a babysitting service, but the babysitters weren't that friendly or interested.

Staff were amazing and a great family friendly resort. Buffet was a bit the same after a couple of days, but food off the menu was excellent. Can recommend the chicken curry! Lots to do, pool amazing.

Stayed in April 2024

Lots to love.

Lovely spot. Great pool. Fun activities.

Stayed in April 2024

Lack of options for.kids dining when eating at the buffet. As adult enjoyed most nights but young children needed more variety.

Friendliness of the staff. Always willing to help. How relaxed it was. Especially the island was a nice place to go to late afternoon.

Stayed in April 2024

There where lots of little things that didnt sit well with me. The Naviti needs to replace its drinking water station. It was continually leaking and it is not good enough to place a sign there saying make sure you close the leaver properly, upgrade to something better and safer as water was leaking all over the floor and wasnt mopped up a lot of the time. Not completely happy with the food. We didnt buy into the package and i just felt not a great deal of variety off the menu i also felt i was arriving there around 8am and a lot of the plates were already 3/4 empty these should be topped up continuously not when breakfast is nearly over. The ceral dispensers where clogging up. No salt at our table and when we asked the staff when and searched on other tables. Found a lot of the hot food overcooked especially the bacon. Egg station was good. I ordered chicken ceasar salad quite a few nights and it came with a cold egg, i specifically requested cooked warm egg and again cold egg, waitress went to get it redone and never returned. Another thing that got under my skin was that we were not able to pay for our food or drinks individually, apparently the eftpos wasnt working and was all booked to the room. We had Fiji cash we wanted to use and it was not the go. I found your cocktails were very expensive and service at the pool bar very slow..... Ice cream bar at the Pool was not very inviting when half the flavours were practically empty was not inviting to the eye and once again took so long to get served i walked away. Understand that is not the restaurant but still part of the Naviti. I really believe you need to possibly hire chefs that understand the style of cooking for your particular travellers. Our friends bought the package and struggled most nights to enjoy their food. Naviti you need to spend money to make money. The staff cant carry your shortfalls.

I liked where the eating area was situated, a beautiful outlook while eating and it was nice to listen to the small band of men serenading us while eating. The experience overall was pleasant and the staff really tried hard to meet all your needs

Stayed in April 2024

The breakfast menu had limited option and was repeated daily (no variation if you are planning a longer stay). No many activities to do if the weather is not favourable.

The hotel's location is great with good secure environment. The resort had decent facility for family to enjoy short vacation. The room was comfortable and conveniently located near the pool. The staff were very friendly.

Stayed in April 2024

N/a

Lots to do, practical layout, great views

Stayed in March 2024

Room could have been cleaned a bit more and security team were a bit harsh

Food was great

Stayed in December 2023

Rooms are old. Need updating. Food: plentiful and great variety, but not very tasty.

Staff were fantastic. Beautiful location.

Stayed in February 2024

The feeling of being taken advantage of because we hadn't realised that there were no realistic choices. I paid a lot of money to play your very small golf course . The course was in terrible state and should not sell itself by saying the course was beautifully manicured.

VERY friendly staff. Good and clean.

Stayed in February 2024

The restaurants are a bit over priced and in the Bamboo Terrace we sat in smoke from the kitchen the whole dinner . Staff as usual were awesome.

Staff and facilities good. In fact the staff went out of their way to be helpful and accommodating. Thanks so much.

Stayed in January 2024

The food was a bit ordinary. If you didn’t eat at the buffet the grill menu was on the bland side. We had one person with coeliac and they struggled a bit more. Cross contamination was a real concern especially at the buffet and with people using the gluten free toaster for regular toast every day. The recent changes to having kids eat separately and at a specific time make it tricky to eat as a family unless you want to eat early. It’s a resort that’s perfect for families but this also means that it’s often loud and with only one pool, it’s hard to escape the noise especially in the morning.

The pool is lovely and big enough for everyone. The beach near the village is clear and perfect for snorkeling. Staff are amazing. Beds were extremely comfortable and the rooms are a good size, if a little tired in patches. Grounds are immaculate.

Stayed in January 2024

Food Isolated Beach

Pool

Stayed in January 2024

Extra $342.56 was debited with the name of The Naviti resort from our bank account but matter is not resolved or credited back

Clean

Stayed in December 2023

There is no milk provided, only sachet creamers. The breakfast is same old same old, pool towels needs to be returned by 6pm. A lot of drunks tourists, in the same pool as kids. There should be a separate children’s pool for safety of everyone. Tourist smoking/ vaping everywhere. Service a bit slow as well. Water activities were not part of the hotel service, you have to pay them separate but this doesn’t get advised on the time of booking. Overall, hotel seemed a bit tired, needs a bit of a uplif, but was ok for the price paid.

Definitely the location, best sunsets, perfect for snorkelling, kayaking and other water activities. 98% of the patrons were super friendly.

Stayed in January 2024

Staff in buffet seemed a bit inexperienced and you often had to wait long time for drink orders or they didn't come.

Loved the facilities, the location and friendly ess of the people.

Stayed in January 2024

The bed was uncomfortable and the food was too pricy.

The kids park and pool

Stayed in December 2023

Needed more tables for groups bigger than 4 people. Staff wouldn’t join tables to cater for this. Eatery very cramped.

Breakfast was great.

Stayed in November 2023

No coffee shop

Food pools

Stayed in November 2023

How long it took to get a drink at the bar

Children loved the kids club and we loved the activities

Stayed in November 2023

the fact that we didn't know the restaurant was being renovated and we would be eating in tents. when it rained it was pretty awful.

pool and the grounds were mostly lovely

Stayed in November 2023

The food has definitely declined.

The peaceful tranquil area

Stayed in October 2023

The pool lounges could be maintained better as some were damaged. The pool could have a good clean as there was a water mark all the way around.

All food and amentities were good. Plenty of food. Room was good as we had a child with us and accomodated us well.

Stayed in October 2023

Everything was on a time limit. The gym was only open from 7am. We could only use the water sports for an hour in the early morning or an hour in the late afternoon. The restaurants were only open between certain hours meaning if your kids get hungry outside of these hours you better find food elsewhere. The cleaning and respect of do not disturb did not meet expectations. They would come into the room to clean in the late afternoon and would often forget to bring the new towels. My son sleeps in the afternoon for 3 hours so I put a do not disturb sign on the door. They would knock and try to gain entry even with the do not disturb sign up and then they would ring the room phone if they couldn’t get in. It was so disappointing. And when they cleaned the room they forgot to put pillowcases on the pillows, took the wet towels and didn’t bring new dry ones, and left the room stinking like bleach. The noise was an issue. I requested a quiet room. They have a party with music every night from 8:30-11pm. The music itself isn’t that loud but the party host talking into the mic and the bass is extremely loud. The first night I was almost in tears because I had no idea it would be so bad. It sounds like you’re sleeping next to a rave party. When you have kids that need sleep it’s not ideal. The staff were hot and cold. Some of the staff were so deeply confused when it came to what they wanted to charge us for. Often coming up to us with multiple charges for kids when kids are meant to eat free. It was all so confusing and it’s definitely something they need to work on. They told me that kids could eat free in any of the restaurants and then told a lady next to me that they could only eat in the kids area for dinner and made her kids cry because they didn’t want to eat the fried food and plain pasta that is served to kids. One lady even yelled at me saying don’t take your drink by the pool even though I was sitting in the restaurant not at the pool.

The staff would often greet you with a friendly bulla. There were a lot of activities and a daily schedule for adults and kids to participate in.

Stayed in October 2023

Golf course lacked maintenance Wifi was terrible and patchy Cost of chips at the pool bar

Kids club Nanny services Open spaces Friendly staff - wonderful

Stayed in October 2023

The breakfast, the food overall, the difficulty of getting bookings for dinner, size of the pizza, etc

I liked the room, sea side and private. I enjoyed the massage and facial.

Stayed in September 2023