61 Rue Du Ressort, 63100 Clermont-Ferrand, France
#4 of 38 hotels in Clermont-Ferrand
Guests' ChoiceBased on 343 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
9.0
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Andrew
United KingdomThis hotel was in a really good location, great free parking. Staff were very friendly and helpful. An ideal stopover on our travels.
Stayed in April 2024
Reviewed: 27 April 2024
Mark
United KingdomBreakfast a little lacking. Always something missing going unnoticed by waitress.
Parking plentiful.
Stayed in March 2024
Reviewed: 21 April 2024
Keith
United KingdomCold breakfast buffets
Secure parking. Easy access.
Stayed in March 2024
Reviewed: 14 April 2024
Ivelina
FranceEverything was good 👍🏻
The room was very nice, very well located and very comfortable.
Stayed in April 2024
Reviewed: 24 March 2024
Averil
United KingdomNothing
It had secure parking. It was very clean. The receptionist was excellent. Good value for money.
Stayed in March 2024
Reviewed: 29 February 2024
Mark
United KingdomN/A
Good value comfortable and clean accommodation, ideal for our one night stop off.
Stayed in February 2024
Reviewed: 15 February 2024
Floodies
FranceBreakfast bread choice was poor at 9am, needed more whole wheat/ grain options. As the breakfast items were not topped up, maybe there are more bread options normally ? Disappointing when three members of staff were in the vicinity and breakfast served until 10 am.
Room was a good size with tea and coffee making facilities in the room which was a plus. Clean hotel and friendly staff. Breakfast buffet was good for the price with hot options which also was a plus.
Stayed in February 2024
Reviewed: 29 December 2023
Darren
SwitzerlandNothing really.
Nice sized room, friendly staff, good breakfast. There was also a nice area with a store and a bakery a short walk away.
Stayed in December 2023
Reviewed: 29 November 2023
Helen
IrelandNo food available
Great location
Stayed in November 2023
Reviewed: 21 November 2023
Michael
SwitzerlandSomehow there was a problem with accessing the Wifi with the apple device
room size, clean, nice breakfast, friendly personnel, and the best of all free and safe parking !
Stayed in November 2023
Reviewed: 1 November 2023
Chris__d
United KingdomThis is a nice hotel to stop off for one night. There is a big car park and it is walking distance from a supermarket. The room was a good size and the bed was comfy. The higher floors can be accessed by a lift.
Stayed in September 2023
Reviewed: 15 October 2023
Jacqueline
United KingdomNothing
Clean Quiet Friendly Staff
Stayed in October 2023
Reviewed: 18 September 2023
Keith
United KingdomCleanliness.
Safe, secure and clean.
Stayed in September 2023
Reviewed: 17 September 2023
Viviane
Belgiumnothing to report
convenient for a stopover, friendly staff , nice breakfast, clean room , good location, quiet, free gated parking
Stayed in September 2023
Reviewed: 14 September 2023
Rodney
United KingdomNot the best location, but plenty of parking
Hotel a little out of town. Good rooms, nice staff and good parking. It does it's job.
Stayed in June 2023
Reviewed: 12 September 2023
Rhona
United KingdomPoor breakfast
Location, cleanliness
Stayed in September 2023
Reviewed: 9 September 2023
Akhadjon
UzbekistanGood breakfast. The room was clean. Good hotel.
Stayed in August 2023
Reviewed: 7 September 2023
Mark
United KingdomAll fine!
Nice staff - clean and comfortable - good location for non-city centre location (if one has transport) - we’ll above average breakfast
Stayed in September 2023
Reviewed: 6 September 2023
Brid
IrelandThey did not have dinner at night as we arrived late
Price and big rooms snd very comfortable , staff friendly snd helpful and plenty to eat for breakfast
Stayed in September 2023
Reviewed: 3 September 2023
Feng1000
United KingdomThere was no restaurant to get dinner but there was a restaurant and shop nearby. However, breakfast is available at the hotel.
The room was large and clean. I was traveling with someone in a wheelchair and we were put in a room with more space and a disabled toilet which was very much appreciated. It is pet friendly - dogs are allowed (8 euros per dog).
Stayed in September 2023
Reviewed: 28 August 2023
Neil
United KingdomBit pricey for that type of hotel.
Location was ideal for rugby ground and Michelin visitor centre. Close to tram/bus route to centre of town. Secure parking.
Stayed in August 2023
Reviewed: 26 August 2023
Karen
United KingdomNothing.
We were a party of 2 adults and 2 children. The hotel gave us 2 rooms opposite each other which were at the end of the hall and we had a separate door which isolated these 2 rooms from the rest of the hall so we could keep our room doors open but close the other door for privacy & security, This gave us peace of mind that we were not separated from our children.
Stayed in August 2023
Reviewed: 15 August 2023
Valerie
FranceThe provided soaps didn’t agree with me but it was fine with my partner.
Very spacious room and comfortable beds.
Stayed in August 2023
Reviewed: 9 August 2023
Coretta
NetherlandsSmall rooms
Close to restaurants. Breakfast okay.
Stayed in August 2023
Wang Nam Khieo, Thailand
Redang Island, Malaysia
Pounda, Greece
Tallinn, Estonia
Kincraig, UK
Caseneuve, France
Ooty, India
Slunj, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content