41 Avenue de la République, 63100 Clermont-Ferrand, France
#6 of 39 hotels in Clermont-Ferrand
Guests' ChoiceBased on 288 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
8.1
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 24 May 2024
Raphaël
Francenothing to report
nice lobby, nice rooms
Stayed in April 2024
Reviewed: 19 May 2024
Simao
FranceLocation is off centre, but if you want to stay close to the train station, it's good.
Staff, interior design, room size and comfort, underground parking with fast electric chargers.
Stayed in May 2024
Reviewed: 20 March 2024
Olga
NetherlandsAs I have mentioned above: breakfast and towels were not making our stay happier.
Breakfast was not really good, poor assortiment (more like basic), cutlery was not clean. Towels did not really look like clean, were grey and smelly. These points need to be improved. The rest during our stay was very good, comfortable beds, clean room, good nespresso coffee, friendly personnel, good location of the hotel (just a small walk to the center).
Stayed in February 2024
Reviewed: 3 March 2024
Corinne
United StatesVery tight to enter parking with a large car
Very clean and decent breakfast
Stayed in March 2024
Reviewed: 10 February 2024
Mercier
FranceHelpful and welcoming staff. Comfortable room and bathroom. When arriving, please mention to the guests that the badge must be used in the elevator before requesting the level.
Stayed in February 2024
Reviewed: 5 February 2024
Neil
United KingdomRestaurant service was terribly slow the Saturday evening we were there 1hr 20 min between starter and mains, and food mediocre at best.
A comfortable room if a little small, excellent shower. Ample secure parking on site both covered 1.9m height limit and open air. Fairly easy to find, good for an overnight stop probably a bit out of the way to explore CF. Good breakfast.
Stayed in February 2024
Reviewed: 25 January 2024
Justyna
United StatesI cannot believe how incredibly rude the staff is here, we checked in at night after driving with two children for a very long time, we were booked in a room with one bed for four of us. I initially went downstairs to ask for extra bed sheets and pillow (we would just make it work) to my surprise all the sudden the same lady who checked us in said "I don't speak English " and started laughing. So unprofessional, but when checking us in she spoke english and even offered us to pay for breakfast. Not until I told her I have other citizenships besides English did she even attempt to solve our situation. We ended up switching to a room that had a pull out sofa for our children, after unneeded stress.Regardless so rude so unprofessional, very dissatisfied and disappointed.
Very clean and comfortable rooms
Stayed in January 2024
Reviewed: 7 January 2024
Valentin
RussiaAll was good.
A very nice hotel mid-way from Barcelona to Paris. Very comfortable after a few hours of driving.
Stayed in January 2024
Reviewed: 23 December 2023
David
United KingdomNothing around it but we chose it because we were travelling.
Modern property with good parking under the hotel. Charge extra but worth it.
Stayed in November 2023
Reviewed: 2 December 2023
Camilla
United StatesThe elevator and hallways needs some updating
They were extremely nice
Stayed in November 2023
Reviewed: 12 October 2023
Marco
Netherlandsunderstaffed so almost impossible for employees to fulfil the needs of their guests.
Employees with a smile and doing their utmost!
Stayed in October 2023
Reviewed: 19 September 2023
Stephen
United KingdomDinner was disappointing.
Very comfortable hotel.
Stayed in September 2023
Reviewed: 18 September 2023
Caroline
United KingdomAccess was a nightmare. We drove around for almost an hour before finding it. Breakfast offered lots of sugary cereals but the fresh fruit available was disappointing and not seasonal. (Kiwi fruit and banana -really?) .
Friendly, helpful staff. Very comfortable room. The dog bed was an unexpected bonus.
Stayed in September 2023
Reviewed: 16 September 2023
James
IrelandWe didn't like the fact that you have to pay €12 per night to park in the hotels private carpark, it's attached to the hotel, so surely this should be included in the nightly rate.
I was very happy with the room and breakfast. The staff were friendly and very polite. My wife is vegan and doesn't expect much choice in France, but there was vegan yoghurt for the fresh fruit, a choice of breads and condiments and the staff even got her oatmilk for her coffee, she was very impressed.
Stayed in September 2023
Reviewed: 16 September 2023
Nathalie
United KingdomVery dark
Easy parking - easy to find
Stayed in August 2023
Reviewed: 8 September 2023
Nadia
BelgiumAt the restaurant, during dinner, we had to wait almost half an hour before someone came to our table to tell us they no longer had the bottle of wine we ordered. Luckily, the waitress could recommend us another bottle (which coincidentally was at the same price as the previously ordered bottle....???) In general, service was slow all night. We had to wait several times for our table to be served while we saw other tables, that had arrived later than us, being helped much faster.
Upon arrival we were greeted by a very friendly receptionist who offered to make reservations for us at the hotel restaurant, which we gladly accepted (as we'd been driving 2 days straight already, we did not feel up to going into the city center that night). Also, at breakfast one of the waiters really went out of his way to help us, and we had a lovely chat with him (too bad I never asked his name for he definitely deserves some extra credit!) Food was good (both at breakfast and at dinner), though mostly at dinner there were some pretty long waiting times (see below)
Stayed in August 2023
Reviewed: 4 September 2023
Lee
United KingdomThe facilities were simple but very nice and great attention to detail. The night receptionist was very friendly and welcoming and their breakfast which was included in our rate was very nice. My 8 year old especially liked the pancake machine and that her could boil his own eggs. Would definitely go back.
Stayed in September 2023
Reviewed: 31 August 2023
Rachael
United KingdomMore could have been provided for the gluten free breakfast
The bedrooms were clean and well furnished. A great bathroom and shower.
Stayed in August 2023
Reviewed: 22 August 2023
Isaac
IsraelNot a city to stroll around with family. Hotel has a parking, use it.
Hotel staff was lovely. Rooms comfy and clean, as expected. Breakfast was beautiful.
Stayed in August 2023
Reviewed: 21 August 2023
Zora
SwitzerlandGood location, nice stuff and good breakfast
Stayed in July 2023
Reviewed: 19 August 2023
Miriam
United KingdomNo concerns
Attractive clean and well equipped room in a good location
Stayed in July 2023
Reviewed: 15 August 2023
Nick
AustraliaLovely stop over hotel ! Weren’t going to eat there but couldn’t find anywhere else and ended up having dinner there - it was excellent! Highly recommend it !
Stayed in July 2023
Reviewed: 6 August 2023
Freya
United Kingdomthe quality of the food was average
brilliant staff, very helpful and accommodating.
Stayed in August 2023
Reviewed: 27 July 2023
Robert
United KingdomHad to pay for parking and possible more food options at dinner would have been good
Very helpful Staff
Stayed in July 2023
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