Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Provence-Alpes-Côte d'Azur hotel reviews
  4. Marseille hotel reviews
  5. Reviews of Alex Hotel & Spa

Reviews of Alex Hotel & Spa 3 stars

13-15 Place des Marseillaises, 13001 Marseille, France

#23 of 108 hotels in Marseille

Guests' Choice

Review score

Based on 426 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 25 September 2022

    9.0
    Beautiful
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing specific, maybe only TV channels has only one channel for international movies including English..otherwise ALL in French

    Breakfast was OK , I cannot say it's excellent but was good enough based in the European standards of limited varieties Location is SUPER excellent for everything you need to do

    Stayed in September 2022

  • Reviewed: 21 September 2022

    7.0
    great staff and close to train station
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    compared with other places we have stayed, we felt it was overpriced. as we have been travelling for several weeks we have a lot of luggage and we had to walk up and down various stairs, lifts and walk through the breakfast room to get to our room.

    Thé staff were very helpful and we appreciated the proximity to the train station

    Stayed in September 2022

  • Reviewed: 21 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff

    Stayed in September 2022

  • Reviewed: 17 September 2022

    8.0
    Highly recommend
    • Couple
    • Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    The Spa was very small - and cost €60 each time you wanted to use it! Never had to pay that in any hotel before and was very expensive given the size of it. Other than that our stay was perfect. Could also do with serving some light snacks and having a bit more of an atmosphere in the lounge area.

    We had the room with the terrace - it was amazing! View of the city was great.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 3 nights

    As we've choose the best room in the whole hotel everything was just perfect !

    Everything was perfect. Mostly because we ve reserved the room with a private tarrace (room no.810) - I highly recommend it, its the best room ive ever stayed in, the view i amazing, and eveything is so functional in it. Breakfast is served in a shady adorable patio :) Its good, not the best, but good enough.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    9.0
    A nice stay in Marseille
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    New, modern, clean and quiet. Friendly staffs. Next to train station.

    Stayed in July 2022

  • Reviewed: 9 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dark corridors

    The staff The breakfast

    Stayed in September 2022

  • Reviewed: 4 September 2022

    8.0
    felt not comfortable walking around the station...
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    -it does not feel comfortable walking around the hotel (outside) in the evening, unfortunately. - as it is end of the summer season the personel seems to be a bit annoyed...

    Le chambre il sont très belle

    Stayed in September 2022

  • Reviewed: 29 August 2022

    9.0
    Great stay, in a tasteful hotel with lovely staff.
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expresso Machine in the room would be a nice addition.

    Superb hotel in the heart of the city. Beautiful internal court, calm, quality bed. Lovely staff, actually so much friendlier than most hotels I’ve been at!

    Stayed in August 2022

  • Reviewed: 24 August 2022

    8.0
    Good
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The smell or air was really bad in particular times.

    It was good overall. I liked thickness of blanket.

    Stayed in August 2022

  • Reviewed: 24 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    the location of the hotel did not feel very safe

    beautiful hotel and very close to the train station for a short stopover

    Stayed in August 2022

  • Reviewed: 23 August 2022

    9.0
    amazing!
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 5 nights
    • Submitted via mobile

    we thought we were getting a balcony from the way the hotel room was shown on Booking.com, however this wasn’t the case. only some rooms had balconies. but the hotel was still amazing and would stay ahain

    The Room, staff, spa and location was amazing !!

    Stayed in August 2022

  • Reviewed: 20 August 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Cozy and modern hotel right next to the central train and bus station. Lovely and very helpful front desk staff that fulfilled all our requests to improve our stay in Marseille.

    Stayed in August 2022

  • Reviewed: 17 August 2022

    8.0
    An excellent stay beside the station in a clean, modern hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The walk from the hotel to the port wasn't very pleasant - take the metro. We didn't have breakfast and never used the leisure facilities. I had mistakenly thought they were included when booking.

    The proximity to the station was exactly what we wanted. The room was a bit quirky and modern but very tasteful. I loved the wooden walnut key cards.

    Stayed in July 2022

  • Reviewed: 14 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    alles perfect in orde

    Stayed in August 2022

  • Reviewed: 12 August 2022

    8.0
    Good for the price
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hosts except for one of them were very rude. I asked for a map and they pointed to the stack of maps and didn’t even get up. When I asked her were is the hotel in the map, she answered annoyed

    It was clean, but not spotless. It is near the metro station and the train (3 minute walk)

    Stayed in August 2022

  • Reviewed: 9 August 2022

    9.0
    Lovely
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We asked for a room with a balcony and we're told via Booking that this request had been accepted and would be accommodated. However, on arrival to the hotel, we were told that they would never have been able to actually give us a room with balcony (the hotel was full). Although not a big deal, it was a bit disappointing. We did get a price reduction on one spa used which was very much appreciated and a nice gesture. There was not a ton of room to put our things away in the room, and I think considering how massive the nathroom was, I would have appreciated a wee shelf or something to be able to empty my suitcase.

    The hotel was nice and clean and access to the spa was lovely, although a bit expensive. The room was clean as well and had AC, which we were able to control easily. The bathroom was quite big with a nice shower. The location is extremely convenient, right next to the main train station and maybe a 15 min walk from Cours Julien, where all the food is :)

    Stayed in August 2022

  • Reviewed: 5 August 2022

    8.0
    Super good location, suit for people who travel by trains.
    • Leisure trip
    • Group
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Just next to the train station, very handy. Staffs are friendly and helpful!

    Stayed in August 2022

  • Reviewed: 2 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is modern, fresh and pretty well equipped. Rooms are clean and tidy. You can get a parking in front of it for additional 16 €

    Stayed in July 2022

  • Reviewed: 1 August 2022

    9.0
    great location next to train station
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace View
    • Stayed 1 night

    all good,

    great location next to the train station. Great breakfast.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    9.0
    A lovely hotel with friendly staff and clean modern rooms.
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 2 nights

    The location isn't the best if you are spending a long time in Marseille. But for us it was great as we needed to be near the train station.

    We had a great stay at Alex Hotel. The staff were really friendly, helpful and made you feel at home. The room was clean, modern and spacious. The location for us was perfect as we needed to be near the train station, but we could still easily access the Old Port and Le Panier neighbourhoods for sightseeing in the day.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    9.0
    Prrfect in every way!
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    overall, everything was hreat and I'll certainly stay there again

    Stayed in July 2022

  • Reviewed: 23 July 2022

    7.0
    Quick
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Marseilles

    Marseilles is just awful. But this hotel was close to the train station which was great. The staff was great which made the experience better.

    Stayed in June 2022

  • Reviewed: 18 July 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    OVER priced

    Beautiful hotel

    Stayed in June 2022

  • Reviewed: 12 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location for a stopover in Marseille, right next to the train station and an easy walk to the port. Room was away from the street and very quiet and there was also a nice courtyard seating area where breakfast is served.

    Stayed in July 2022

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: