Lieu dit Le Petit Chêne, 79310 Mazières-en-Gâtine, France
#2 of 3 hotels in Mazières-en-Gâtine
Guests' ChoiceBased on 117 hotel reviews
9.0Cleanliness
9.5
Comfort
9.6
Location
9.0
Facilities
9.1
Staff
9.4
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 26 November 2022
Theresa
United KingdomWe were disappointed with the experience. On arrival staff outside smoking. The patio seating area had ashtrays with cigars which stayed there for 2 days. Despite booking a table in the restaurant and arriving on time, no staff to greet us or see us into the restaurant. We had to find a member of staff to let them know we were in the restaurant. Overall the staff were very un-enthusiastic for the grading of the hotel. However the food was exceptional and the chef made our evening greeting and talking to us. Felt like the hotel was ready to close up for end of season and we were an inconvenience.
The chef made our visit, food exceptional and enjoyed talking to her.
Stayed in October 2022
Reviewed: 16 September 2022
Willie
NetherlandsDinner at the restaurant was extremely disappointing- it was a set menu with no choices at all and the portions were small - nobody spoke English and we had to ask for our water 3 times - we waited an hour for the starter. The wifi was down for the entire time we were there and that was extremely frustrating - unfortunately this was not a great experience
It was located in a beautiful setting and the room was clean and very comfortable - the staff at reception were really helpful and friendly
Stayed in September 2022
Reviewed: 26 August 2022
Christopher
United KingdomMenu
Accommodation good. Food dissapointing
Stayed in July 2022
Reviewed: 3 August 2022
Luisa
BelgiumIt's definitely not a 5 stars hotel yet...the service is not that of a 5 stars hotel, but nevertheless staff is quite friendly. Great menus, but overpriced drinks.
Beautiful hotel and surroundings. Very comfortable beds and superior bath and bed linen. Delicious food, the breakfast is OK. The exterior pool is a must try, perfectly aligning with the breathtaking views.
Stayed in July 2022
Reviewed: 3 August 2022
Sayed
AustraliaThey are very understaffed. all the staff are concentrated in the restaurant, and just serving people who are eating im the restaurant, twice we sat outside and were not approached to order what we wanted, we even asked one of the staff to bring us menus outside and we had to wait for a long time, to the point we left and went up to our room to have tea! The cleaners were not consistent with replenishing toiletries and etc. The room telephone wasn’t working so every time we had to come downstairs if we needed anything. and one last thing is, the photos that are in booking.com are significantly different to the room that we were given (superior double room), i think they need to update the true representation of rooms if they are so different from each other. overa it’s an absolutely gorgeous hotel, however the service really needs to be improved to compete with other 5 star hotels.
absolutely beautiful building fully restored and decorated keeping the original characters. very peaceful and tranquil.
Stayed in August 2022
Reviewed: 23 July 2022
Alexander
South AfricaThe hotel is a bit understaffed . The menu at the restaurant in the evening only has 2 starters and 2 main courses , all meat so no choice for people that like fish or are vegetarian . The breakfast is okay but not more than that with no option for various coffees or much variety in food .
It is a nice Chateau that was fully renovated not long ago . It is on a golf course . It does not have many rooms so there is connection with the other guests , which is nice . The rooms are great with good bathrooms .
Stayed in July 2022
Reviewed: 26 July 2021
Ross
United KingdomWe booked and paid and when we got get here they were full. No answer from booking.com and no solution from the hotel. Avoid!
Stayed in July 2021
Reviewed: 31 July 2022
Anonymous
IrelandThe only issue we had was trying to room a round of golf. we asked at the clubhouse and they said to book with the hotel to receive a discount, but the hotel sent us back to the clubhouse- in the end we had to pay full price for the golf.
so beautiful, staff were accommodating and the palace is stunning
Stayed in July 2022
Reviewed: 7 April 2024
Beata
IrelandThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 March 2024
David
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
Fintan
IrelandThere are no comments available for this review
Stayed in March 2024
Reviewed: 23 December 2023
Glen
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 21 October 2023
Julien
DenmarkThere are no comments available for this review
Stayed in July 2023
Reviewed: 17 September 2023
Emma
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 26 August 2023
Pat
IrelandThere are no comments available for this review
Stayed in August 2023
Reviewed: 24 August 2023
Sue
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 19 August 2023
Martin
FranceThere are no comments available for this review
Stayed in August 2023
Reviewed: 13 August 2023
Nils
NetherlandsThere are no comments available for this review
Stayed in August 2023
Reviewed: 6 August 2023
Dadashian
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 5 August 2023
Short
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 26 July 2023
Martin
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 12 July 2023
Maximilian
GermanyThere are no comments available for this review
Stayed in July 2023
Reviewed: 9 July 2023
John
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 9 July 2023
Itziar
NetherlandsThere are no comments available for this review
Stayed in July 2023
Reviewed: 16 June 2023
Philip
United KingdomThere are no comments available for this review
Stayed in June 2023
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