19 Rue d'Austerlitz, 12th arr., 75012 Paris, France
#142 of 1,621 hotels in Paris
Guests' ChoiceBased on 423 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.6
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Richard
AustraliaNothing
Great location near Gard de Lyon. Rooms were quiet and staff friendly. Good for our short stopover.
Stayed in May 2024
Reviewed: 24 May 2024
Amrita
United KingdomStaff where so kind
Stayed in May 2024
Reviewed: 16 May 2024
Frank
United StatesRooms met expectations. Front desk staff excellent.
Stayed in May 2024
Reviewed: 7 May 2024
Katie
United KingdomNothing!
Lovely room, staff were so helpful and polite
Stayed in May 2024
Reviewed: 20 April 2024
Craig
United KingdomFriendly staff and wonderful location in central but quiet part of Paris. Short walk to Gare de Lyon.
Stayed in April 2024
Reviewed: 19 April 2024
Alp
TurkeyThe room was small but as per my research that is the case with every affordable hotel in Paris. If you need a large room you need to pay a lot more.
The location of the hotel is great. The bed was comfortable and the room was clean. The people were very helpful and we liked the place. The location isvery close to a lot of bars and restaurants I would stay there again when I am in paris.
Stayed in April 2024
Reviewed: 18 April 2024
Susan
United StatesThe ceiling slope meant hitting my head several times.
Exceedingly soft, comfortable beds. Great location next to the Gare de Lyon and its associated Metro stop.
Stayed in April 2024
Reviewed: 9 April 2024
Pamela
SpainSpectacular. My husband and I stayed for 4 days, a romantic weekend, and this hotel was the perfect place to stay. It is near to the Gare du Lyon, and the metro. You can walk everywhere, the area is very nice. The hotel is great, I loved the decoration, very modern. The staff is super friendly. The room was perfect, loved the shower. Breakfast was delicious :D I highly recommend this hotel, we are definitely staying there again.
Stayed in April 2024
Reviewed: 28 March 2024
Kerrie
United KingdomUnsure if there is an option for room service as no menu was available in our room. We arrived late so this would have been ideal for us.
The aesthetic of the hotel was very nice and had such a nice feel to it. As we were only there for a short time we were unable to make use of all the facilities but everything was excellent during our stay.
Stayed in March 2024
Reviewed: 24 March 2024
Yuanhao
United StatesThe room is a bit small so it would be hard for you to walk in the room if you have a lot of luggages. And they don’t have things like wine glasses or wine opener.
The hotel is at a really convenient location, close to the Lyon station and the metro station. A lot of restaurants are around and the staffs are friendly and helpful.
Stayed in March 2024
Reviewed: 18 March 2024
Kristin
GermanyRoom was clean, quiet and chic, at an excellent location. After walking all over, it was nice to come back to this little sanctuary.
Stayed in March 2024
Reviewed: 17 March 2024
Jean
United StatesOnly problem was the ceiling height on one side of the bed in the 5th floor room
Location, breakfast and staff were great
Stayed in March 2024
Reviewed: 15 March 2024
Ildikó
United KingdomHere and then I could see a cobble web ( probably cos the walls are dark) and also the cleaners would not take away/exchange my dirty coffee cup which was there for the little Nescafé machine.
I liked the fact that the hotel had a joint feeling of new (refurbished) but also kept genuine Parisian. I also liked the sauna and little gym in the lower floor and the staff was nice. Located conveniently near Gare De Lyon, so was very easy to get anywhere with metro and could walk to le Marais.
Stayed in March 2024
Reviewed: 11 March 2024
Jennifer
FranceFantastic hotel with great service, high quality and fresh breakfast. Very nice design, modern and super comfortable.
Stayed in March 2024
Reviewed: 11 March 2024
Aboukhater
FranceLocation, style of the hotel, cleanliness of the rooms and staff
Stayed in March 2024
Reviewed: 11 March 2024
Suman
United KingdomSize of the room. too tight and not enough space for luggage and clothing.
Location, cleanliness of the room and hotel in general, room decor, bed, bathrooms were excellent except the size of the room. Convenient but quiet location.
Stayed in March 2024
Reviewed: 23 February 2024
Gloria
HondurasThe room was on the roof floor , and the wall is like inclined my husband that is 1.87 feet didn’t felted comfortable because it was to low for him to walk. Even I had to be careful in the night not to hit my head. That is very dangerous btw !
The hotel was very clean , is like a boutique hotel. Close to the train station
Stayed in February 2024
Reviewed: 20 February 2024
Gregory
SwitzerlandGreat staff and perfect rooms
Stayed in February 2024
Reviewed: 17 February 2024
Gareth
United KingdomVery friendly and helpful staff. Comfortable rooms.
Stayed in February 2024
Reviewed: 12 February 2024
Jessica
United Kingdomquite expensive but seems in line with other similar Parisian hotels
clean and quiet, easy walk to gare du Lyon, lovely boulangerie right by the hotel
Stayed in February 2024
Reviewed: 12 February 2024
Franziska
SwitzerlandFor breakfast would have been great to have some more vegan choice and wholegrain bread
Starting with the great location: just a few steps from Gare de Lyon, great! But located in a small side street and with good windows - it was super quiet. Also it is easy to walk (if you like walking) to Bastille/ Opera, further Le Marais or along Seine etc. plenty of boulangeries, cafes and restaurants in walking distance. The reception was super friendly and helpful (muchas gracias, Miguel) and the first „optical“ impression also great. Such a decent, chic and cosy style - to the last detail in your room. And new, nothing worn out. Just like in the photos. Yes, rooms are small - very common in Paris. And the bed, including sheets was so cosy! I was also happy to find a proper coffee machine and good tea bags in the room and filtered water for refill downstairs. The breakfast was ok, appreciated the fresh juice, fruits, tea choice and lovely small restaurant. Overall a fantastic stay!
Stayed in February 2024
Reviewed: 11 February 2024
Andreas
GreeceThe only thing we can note was the breakfast, which overall it was simple and good but not anything amazing (including a detail that you had to make yourself the orange juice, which was always a challenge)
A lovely hotel, with close proximity to bus/metro, clean and with very nice rooms. Friendly staff and even though we had to checkout really early in the morning, they prepared some breakfast for us.
Stayed in January 2024
Reviewed: 11 February 2024
Lone
United KingdomNothing.
Very friendly. Comfortable room and beds. Good breakfast. Staff were very welcoming on arrival.
Stayed in February 2024
Reviewed: 6 February 2024
Christoph
SwitzerlandWindow to a tiny courtyard
Early check-in was possible. Super friendly staff. Recently renovated.
Stayed in February 2024
Eslohe, Germany
Panama City, Panama
Kandy, Sri Lanka
Whangarei, New Zealand
Ajdovščina, Slovenia
Sieraków, Poland
Harpenden, UK
Santiago, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content