Nothing.

Exceptional staff and high quality in every aspect . Nothing was too much trouble.

Stayed in March 2024

There is room for improvement in the restaurant department. Breakfast is exactly the same every day, and you don't have many choices (no vegetables besides slices of cucumber and tomatoes). There is no fruit prepared and cut, just a bowl of bananas, oranges, and grapes. You won't leave hungry, but for a 4-star hotel, a little more is expected. The coffee at breakfast is very poor and needs immediate attention. Dinner service is very quick, perhaps sometimes too quick for a fine-dining experience that is being attempted to be mimicked. Unfortunately, the quality is not quite there... Some dishes are great, some are a letdown. The majority of the clientele is French-speaking, but it couldn't hurt to pay a little more attention to the English translation of the dinner menu. For instance, "Lamb mice" (sic!) was actually a lamb shank :) The spa area is just okay. There is one pool, two jacuzzis, a couple of saunas, but unfortunately, there is no seating area for those who would like to catch a break in between sauna sessions and don't want to spend it next to the pool where there are splashing children around.

The hotel itself is very nice. Loved the rooms. Our room was a little on the small side but that wasn't an issue. Rooms are nicely decorated and very comfortable - you have everything you need and more. Very comfortable bed. Ski-in, ski-out is a great plus. Nice and quiet location. The cleanliness of the hotel is top notch.

Stayed in March 2024

The breakfast is very poor and of poor quality with a minimal selection of food.All saunas and jacuzzis are not working in the SPA VIP area

The hotel offers a wonderful panorama

Stayed in January 2024

N/A

Everything, mainly close location to the slope.

Stayed in January 2024

Really small issues: the kitchen is very well equipped, but we missed a salad knife. There was a slightly strange smell in one of the showers in the apartment. Small things that we are sure will improve for next time!

A wonderful place. Great pool, delicious and inviting breakfast, beautiful view all around, excellent pool, good service.

Stayed in August 2023

the location has a good view but not in the city center but very close 15 minutes walk , also , it’s a ski resort so it’s hard to arrive their by car for the people who don’t use to drive in mountains

very modern , has everything you need and more , the stuff very kind , they really tried to help us , i would really like to thank Elizabeth and Shilly ( i don’t know about the spelling) they were very nice

Stayed in July 2023

Everything about the stay was fantastic, but the staff were outstanding - possibly the best of any hotel I've ever stayed in.

Stayed in February 2023

nothing!

They went above and beyond to accommodate my Dad who was on crutches for our family ski holiday. it meant my parents were able to have a wonderful holiday using the many facilities, bars, restaurants and yet not ski! We could ski into see them and see them in the pool/spa.

Stayed in February 2023

NA

great ski area and the location was perfect!

Stayed in February 2023

The Wi-Fi didn’t work in our bedrooms

Breakfast was ok but a bit limited. A better hot selection would be good.

Stayed in February 2022

I hate that I can't live there for the rest of my life.

Julien and Elizabeth are the best hosts I've ever seen. They make you feel like a king. Everything we needed was provided immediately. The rest of the staff is very well trained. They are easygoing and often have small talks that make you feel you are a part of their big family. The spa is incredible, much MUCH better than the pictures. My wife cried a couple times, of happiness. The restaurants aren't expensive although they provide an astounding level of food and drinks. The hotel facilities are luxurious, and I have no idea why it is ranked as 4 star. It is way better than most of the 5-star hotels I've seen.

Stayed in February 2022

Very good buffet

Stayed in January 2022

Great location and very good restaurant. Great staff

Stayed in January 2022

Sound issolation is terrible,almost every night we couldn’t sleep,because of noise and parties from other rooms.

Good location,food,comfortable exit to ski slope.

Stayed in January 2023

There are no comments available for this review

Stayed in March 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in July 2023

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Stayed in April 2023

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Stayed in March 2023

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Stayed in February 2023

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Stayed in January 2023

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Stayed in January 2023

There are no comments available for this review

Stayed in January 2023