quartier st jean route napoleon, 04330 Barrême, France
#1 of 1 hotels in Barrême
Guests' ChoiceBased on 13 hotel reviews
8.2Cleanliness
8.8
Comfort
8.5
Location
8.2
Facilities
8.1
Staff
9.2
Value for money
8.4
Free WiFi
8.8
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Showing 1 – 13
Reviewed: 23 May 2024
Brian
United StatesVery friendly, nice place
Stayed in May 2024
Reviewed: 19 July 2023
Imbi
EstoniaWe had some small misunderstandings at first because we knew we would be arriving very late and we tried to communicate that. But the phone number given in booking.com went to the answerinf machine and the hosts did not receive our message. But everything worked out and the night passed beautifully.
The location is very good, the family is very friendly, the room is big, clean and beautiful, everything is there.
Stayed in July 2023
Reviewed: 24 July 2022
Gaia
ItalyThe bed was not very comfortable
The room was large and clean, the shower was awesome. Very welcoming staff. The place also has a very good restaurant. We tried both dinner and breakfast and were more than satisfied.
Stayed in July 2022
Reviewed: 20 July 2022
Gordon
Canadafriendly staff
Stayed in July 2022
Reviewed: 25 June 2022
Juris
LatviaRoom was sort of dark and small, but good for the price.
The hotel is located in very nice, pleasant town. Very peacfull and relaxing atmosphere.
Stayed in June 2022
Reviewed: 12 September 2023
Isobel
United KingdomThey advertised the room as having its own terrace: we arrived to find none of their rooms have their own terrace. The place is a hovel. Dirty. Old. Tired. Would not meet even basic French standards circa 1970. Should be shut down. Avoid like the plague. ADDDENDUM FOLLOWING THE HOTEL'S REPLY which is also packed with lies. The hotel insinuates I was rude: I was not remotely rude, I simply pointed out the room was listed as having its own terrace and outdoor furniture but did not. The actual listing states (this wording is an exact copy of their listing): "Deluxe Double Room: Guests will have a special experience as this double room provides a sauna. The double room offers a wardrobe, parquet floors, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed." I do not see how anyone could read that wording as meaning anything other than the terrace is part of the room as the terrace is mentioned between the parquet flooring and the bathroom! The hotel goes on to claim booking.com "refunded you within hours": this is also completely untrue - some 10 days have passed, I have not received a refund and booking.com say they have to get authorisation from the hotel to refund me (something the hotel is refusing to do). My comments are wholly accurate and backed-up by evidence -including the listing and video of the actual offering. To be accused of bad faith by a hotel that misrepresented its offering is scurrilous to say the least.
Do not stay at this hotel. It is a complete dump. It may be on the route Napoleon, but Napoleon would certainly have turned his nose up at this offering. We booked because they said the room had its own terrace - that was a lie, none of their rooms have their own terrace. We left without staying the night. The owner claimed booking.com wrote the description. Booking.com say it was the owner. Passed from one to the other, both refusing to accept responsibility. Misrepresentation and refusing to refund. I repeat, give this hell hole a miss. It should be shut down.
Stayed in September 2023
Reviewed: 19 July 2022
Arthur
NetherlandsRecently we booked and paid a room in this hotel on a Monday night at 19:59h for the same night. Arriving at the property at 21:40h, we found the property closed. Afterwards asked for a refund by the property but the property referred to Booking. Consult at Booking resulted in Booking asking the property to refund and coming back to us with the reply from the property: as we were late for check in and in line with their policy, no refund.
Quiet location
Stayed in June 2022
Reviewed: 1 June 2023
Pierre-henri
BelgiumThere are no comments available for this review
Stayed in May 2023
Reviewed: 18 April 2024
Guy
LuxembourgThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 June 2022
Joseph
United StatesThere are no comments available for this review
Stayed in June 2022
Reviewed: 17 August 2021
Deborah
NetherlandsThere are no comments available for this review
Stayed in August 2021
Reviewed: 8 August 2021
Francis
BelgiumThere are no comments available for this review
Stayed in August 2021
Showing 1 – 13
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