On one occasion in the restaurant (where I had lunch) there was a manager on duty who was really rude. She argued with me, told me I was wrong. In short, no concept of customer service. She lets she hotel down. The rest of the staff are wonderful.

Location is excellent. Staff generally friendly, helpful and professional. But see below.

Stayed in January 2024

bathroom/shower needs decorating

location price

Stayed in December 2023

Disconnect between reception and food and beverage .different management I think. Availability poor good alternatives close by. maintenace in room poor , bulb out, side table falling from wall,hairdryer not working

Location

Stayed in December 2023

Dirty bathroom , broken tiles in the bathroom, old furniture . The whole hotel is not clean . This hotel shouldn't be a 4* hotel at all.

The bed was comfortable. Nesspresso machine was in the room.

Stayed in October 2023

The room were small and they didn't have any private beach.

The breakfast and the location was amizing. The staff friendly

Stayed in July 2023

That I only stayed one night

Lovely hotel by the beach right across the road

Stayed in July 2023

We had to change room after one night, but we received an upgrade. In the room there were coffee pads, but no coffee machine.

Friendly and welcoming staff. A minute walk from the see. Rooms were clean. Modern bathroom.

Stayed in July 2023

The restaurant was overpriced

Central,great ocean view

Stayed in July 2023

Very close to the promenade

Good old fashioned traditional hotel

Stayed in July 2023

The breakfast. 4 different servings on 4 mornings. On the 1st day at 7.15, nothing/no one was there had to find someone to turn on the coffee machine at least: a small bucket of croissants / another one with chocolate fill, vending machine coffee and orange juice. There were more and more things day after day, on the 4th day it was a continental breakfast, with limited selection possibilities still. (Note that the quality of the breakfast was good!)

+: Nice place/area, very kind staff, helpful and speaks English. The hotel is situated on a busy road which is not disturbing due to good sealings. o: The room is ok and mostly clean, for some countries like Germany, Norway, and Denmark this room would not pass the checks. (Still way-way better than anything I experienced in the UK :) )

Stayed in June 2023

The loocation is good. The staff is exceptional.

Stayed in June 2023

nice view! beachfront!

Stayed in April 2023

The room we were given on arrival I had to complain and strongly request a room change or leave. Coming from the drain in shower was terrible stink which filled room only alleviated by opening balcony doors for 1 hour. Price offered by Hotel through Booking was FAR HiGHER than regular walk in price advertised in room and outside hotel front entrance. 88 euros instead of 126 euros paid in advance. This pricing behaviour is disgusting for booking customers. I felt and still did feel cheated. Inside the alternative room It was not as clean as one expects. walls in exotic bathroom were not clean. shower doors faulty and needed repair. Handrail on stairs in 2 different places had been pulled off not repaired or replaced safely. I truly regret choosing this hotel especially as poor value for money. I wish I had taken time to read other reviews because maybe I could have avoided being so disappointed.

Nothing I am afraid to praise about this property 🥲. I strongly regret staying here. I didn’t read other reviews before booking. if I had

Stayed in May 2023

nothing

Room, location, beach excellent

Stayed in May 2023

Could've changed the seats once while we were there.

Great location right on the front with a view of the sea. Lovely, friendly staff. Parking was easy.

Stayed in May 2023

Breakfast

Great location and parking

Stayed in April 2023

the bathroom

I liked the premises, the scenery and the staff, very friendly. The room was nice and overlooking the sea, but just a little small; the bathroom on the other hand wasn't very appealing as it didnt appear very clean (the odor wasn't pleasant at all). There was an espresso maker, a kettle and a fridge. Parking space just by the entrance. Everything pretty much as described prior to booking. The location is top, no shortage of bistrots, caffeteria, restaurants...

Stayed in December 2022

Nice place with frendly stuff. Room was not big,like in old school Hotels,but clean an with nice Lokation.

Nice place in nice Lokation.

Stayed in November 2022

The room floor hadn't been properly hoovered.

The Royalmar is superbly located, it is a true pleasure that the hotel is almost waterfront, so close to the beach. Great location for cyclists, joggers, roller skaters. Also, in that area it is important that it has a car park. Although the sea view rooms overlook the busy coastal road, the balcony doors block the noise of traffic and in the evening sitting on the balcony for a nightcap is a big plus. I appreciated the hotel restaurant, the bar and the outside terrace with sea view. The staff are very pleasant and helpful

Stayed in October 2022

Dirty hall ,dirty staircase ....maybe 4* is a bit overrated

Location is perfect !

Stayed in October 2022

A frustrated recepcionist can easily spoil you mood, unlucky for me, I found one in this hotel

After an owful start with a very unwelcoming recepionist, lucky for me, the manager stood up and handled my problem, helped alot, I stayed 3 extra nights, and got the room I was expacting, In the building I was expecting. Resturant is amazing

Stayed in October 2022

Cleaning was not so good, one of the reseptionists was very unpolite and not very helpfull at all. Bed was too hard.

Location was ok, close to the beach and a few restaurants close by.

Stayed in October 2022

location

Stayed in September 2022

shower didn’t work properly. couldn’t swap from head shower to top shower, so both were dripping, but one was cold and the other hot. There were no spoons to stir coffee. asked for disabled room, was placed on 3rd floor-no lifts.

location is marvellous

Stayed in September 2022