37 avenue Beau Pin, 13008 Marseille, France
#20 of 108 hotels in Marseille
Guests' ChoiceBased on 110 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.2
Staff
8.9
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 27 August 2023
Marie
United KingdomMissing a bit more attention to details to feel like true luxury. Only soap in the bathroom, no body cream, nothing to dry your clothes in the little courtyard that belongs to the room, curtains slightly coming off the rail. The bathroom is quite small but then there is a small odd kitchen with another sink (but nothing to actually cook, so you can only use the fridge and sink) etc. Small things, but makes the difference. But we still had a great trip
Very beautiful building, decorated with taste, the terrace and the swimming pool were so enjoyable. Staff was very friendly and helpful. Like an oasis in marseille
Stayed in August 2023
Reviewed: 29 July 2023
Veronica
Dominican RepublicLack of professionalism
I love the type of property, the chateau caught my mind
Stayed in July 2023
Reviewed: 23 July 2023
Julie
United KingdomBreakfast - unless you completed a card day before it became bit of an issue even if you booked breakfast on arrival you still had to tell them what you wanted and pre order every day. The choice was also very limited and any extras such as cheese, eggs or sausage had to be paid for on top of basic price. The breakfast was very basic and you could only have one hot drink. For 16 euros per day this was not value for money at all. Better off buying some bread and croissants yourself to have in your room as kettle, coffee maker and fridge.
The pool area was lovely
Stayed in July 2023
Reviewed: 9 July 2023
Tracy
United Kingdomoverall we enjoyed our stay but had a few niggles: - the food was really poor and over priced - I’m making allowances for the fact that operations may have been impacted sadly by the riots in Marseille and so they may have been missing key people but the prices still stayed the same. it was clear that many of the staff were v young and inexperienced- cocktails were expensive and returned as they were so poor and as was dinner one evening. this needs to be sorted for the prices being charged - the stair way were really dark and at times with heavy cases difficult to navigate and quite dangerous
it was great that they accommodated our early check in - thank you the chateau is beautiful and whilst a little off the beaten track down a side street it was a 10-15 min walk to the beach to lots of restaurants but a v hot walk in temperatures in the mid 30s the bed was super comfy - probably the best in our 4 weeks travelling the pool was lovely, the beds spacious and super quiet
Stayed in July 2023
Reviewed: 6 July 2023
Dr
AustraliaA bit far away from everything but also the centre of Marseille isn't very nice so I liked the fact it was a bit further away from the chaos of the city.
A beautiful hotel with a nice vibe and friendly staff. A cute room and great food.
Stayed in June 2023
Reviewed: 1 July 2023
Keren
FranceHaving to kneel down to take a shower in the bath. We booked the attic room but didn't realise the bath was also under the eaves.
Great location. Lovely staff.
Stayed in June 2023
Reviewed: 25 June 2023
Deirdre
IrelandBreakfast was in the lovely outdoor dining area It was simple but good
Stayed in June 2023
Reviewed: 6 June 2023
Ignaciodegaspar
SpainCables, wifi etc.. were just left on the table of the suite. Not the fault of the hotel but there were some kids screaming in the pool all morning. Check-out is fairly early given that the check-in was past 16.00h.
Very authentic hotel, with a very special decoration (reminded me of Grand Hotel Budapest a bit). The terrace was very pleasant and the room was large and confortable.
Stayed in June 2023
Reviewed: 21 October 2022
Anthony
GermanyStaff, location and decor were all excellent. Art deco, provencal and some various classical and modern tints make every room unique and a charm.
Stayed in October 2022
Reviewed: 5 October 2022
Lisa
Australialoved the location, it’s little away from the busy city.
Stayed in September 2022
Reviewed: 30 September 2022
Richard
United Kingdomno bar
very friendly and helpful staff
Stayed in September 2022
Reviewed: 20 September 2022
Tessa
United KingdomThe refrigerator in the room was not working. The standing lamp by sofa was not working.
Loved the property and was so comfortable. Bed more comfortable than mine at home.
Stayed in September 2022
Reviewed: 18 September 2022
Jesmond
United KingdomA hairdryer would have been nice in the room and there was no remote for the TV. I was told a new one would have to be ordered, so there was no replacement. Had not realised breakfast was not included and at 17e a day was rather excessive for what was on offer.
Beautiful property in a lovely setting and having a pool is a bonus !! Very 'shabby chic' which adds to the charm. Lovely, friendly staff. The food and service in the restaurant was excellent
Stayed in September 2022
Reviewed: 16 September 2022
Jason
United StatesNice historical chateau location, artful decor; quiet and relaxing.
Stayed in September 2022
Reviewed: 5 September 2022
Fiona
AustraliaStaff were alittle up and down. Some were great and others were alittle ......
great position. good air con. nice setting. able to eat at restaurant at hotel which was on the front terrace.
Stayed in August 2022
Reviewed: 29 August 2022
Paul
United KingdomMinor moan, the internet dropped often for the TV/streaming services. My fault but we were further from town than expected BUT .. using the ferry every morning into Marseille was a highlight.
When booking I didn't notice they also did lunch and evening dinner to such a high standard on outside log fuelled grills. It looked superb. The staff were all excellent and helpful.
Stayed in August 2022
Reviewed: 28 August 2022
Wendy
AustraliaNo bar fridge and expresso coffee machine in the bedroom plus no tissue in the bathroom
Hotel is full of charm beautiful garden and pool .the staff were extremely helpful especially Alex at reception Alex at reception was a gold star .
Stayed in August 2022
Reviewed: 22 August 2022
Claired91
IrelandHad to ask for clean towels after 3 nights even though the room is cleaned daily. Also had to ask for toilet paper. More umbrellas at the pool would be nice, there are not enough. Parking is street parking, not within the château gates which I wasn't aware of The restaurant has beautiful food but is very expensive.
Beautiful château with gorgeous decor. Nice pool in a lovely area. Short walk to the beach. Great location to drive into Marseille or down the coast. Staff were friendly.
Stayed in August 2022
Reviewed: 29 July 2022
Vincent
Netherlandson the second day the breakfast ran out. the staff could care less
location
Stayed in July 2022
Reviewed: 25 July 2022
Malcolm
AustraliaThe internal fit-out was simple/cheap which was not consistent with being a grand 1870s building. Unfortunately, it promised more than it delivered in this respect. Some photos on the site show much grander rooms but the three that we saw including the one we stayed in were not like that. I would describe the fit-out that we saw and experienced as basic. There was a bit of an odour in the small courtyard outside our room which inhibited use of this nice private space. The hotel is aware of the problem but not sure of the source. The hotel is set at the end of a residential cul-de-sac and not particularly within close walking distance to shops or beach although not far by car. Overall, I thought the hotel and restaurant were expensive for what was provided.
Service was excellent, attentive and helpful. Air conditioning was quiet and effective which was very important in the extremely hot weather. Relatively small number of rooms so a bit of a boutique feel. Excellent wifi. The pool is of adequate size and lounges, towels and umbrellas provided. Restaurant and bar on site. We enjoyed our stay.
Stayed in July 2022
Reviewed: 14 July 2022
Louis
United KingdomIt's only a 10-15 min walk to the sea and restaurants however in the heat that can be quite alot. The fact it is in a quieter area is a bonus however the in house restaurant is very expensive and I couldn't help but feel the hotel was trying to capitalise on the fact there weren't many other options in the immediate vicinity.
The chateau is BEAUTIFUL. Such a stunning building with a great pool and really relaxed vibe. Rooms are lovely and the bed comfortable. AC which was much appreciate in the heat!
Stayed in July 2022
Reviewed: 29 June 2022
Sonia
Hong KongBooked last minute and was very happy by the location and place itself! The Bistrot is a plus with a lovely outdoor area.
Stayed in June 2022
Reviewed: 24 June 2022
Eleanor
United KingdomBreakfast was expensive for what it was. €18 per person for small continental breakfast with not much option. Only had breakfast one morning because of this. Location wise it’s quite out of the way to main Marseille so either need bus/walk or taxi to get there.
Lovely big room with gorgeous interior. Comfy sofas and bed. Room very clean. Fresh towels every day.
Stayed in June 2022
Reviewed: 29 May 2022
Joan
United KingdomNo towels for the pool. would be good to have milk for tea in the room
lovely boutique hotel in a great location
Stayed in May 2022
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