We were on the first floor (second for Americans) and, because this a very old building, the stairs were a tight spiral -- not fun for anyone with fairly large suitcases and/or mobility issues.

Great location near the cathedral square and many restaurants. Staff was friendly and helpful. Decor was antique and in good taste.

Stayed in June 2022

nothing could be done better.

Location is Superb,within a five minute walk to the city centre and ten seconds to an Irish bistro pub. Breakfast is fabulous especially the homemade yoghurt. Room is beautiful and comfortable. All facilities included ,coffee,wine,fridge,beer,water,TV and Safe. But above all the STAFF make this hotel utterly irresistable. Will i be back to Au Coeur ?......without a doubt.

Stayed in June 2022

Nothing, it was all perfect.

The hosts were exceptionally friendly and helpful. They brought an iron and board up to my room, booked taxis, suggested things to do. I loved the decor if the whole place. Beautiful, tasteful and peaceful. I could walk to restaurants, shops museum, art galleries easily. The airport bus stopped a minute from the hotel. A really quiet street, close to everything.

Stayed in June 2022

Location perfect, breakfast was ample to start the day, room was excellent

Stayed in June 2022

nothing

the hotel was amazing would definitely go back

Stayed in June 2022

Lovely place to stay and enjoy Bordeaux. As the name suggests they are right in the heart of the city, perfectly located for visiting and enjoying all Bordeaux has to offer. Laëtitia and her colleagues were helpful, welcoming and charming. We'll definitely try to go back.

Stayed in June 2022

Bathroom could be slightly better.

Excellent breakfast and perfect location. Very helpful staff.

Stayed in May 2022

The staircase was very steep. We were ok but some people might have a problem.

Helpful host. In good location in the old town just five minutes walk from the cathedral. Traditional French b&b.

Stayed in May 2022

Lovely, friendly staff, always willing to help

Stayed in May 2022

We had an exceptional stay here! i had planned a trip to Bordeaux as a surprise for my partner’s birthday! Denis and Bridgette and the staff were wonderful and very accommodating! As it was our first time in Bordeaux Denis gave us fantastic recommendations for restaurants and bars. The breakfast is yummy, the room very comfortable and clean and we had a lovely cute little balcony. We really like the decor and ambience! The location is perfect, the street itself is quiet but very central and close to lots of shops and restaurants.

Stayed in April 2022

very quaint and I great location. only steps from the number 1 bus stop but on a quiet street! would definitely book here again.

Stayed in April 2022

Shower handset wall mount faulty.

Central location, lovely old building, staff, room.

Stayed in April 2022

n/a

We were made to feel very welcome from start to finish! The young lady who checked us in was so friendly and gave us useful information about what to do nearby. Breakfast was superb, homemade yoghurt and jam, fresh juice, fresh bread and pastry. Couldn’t ask for more!!!

Stayed in April 2022

Nothing

Everything

Stayed in April 2022

Nothing.

Great location, spotlessly Clean. Denis was very helpful and knowledge told us about the Area and places of interest to visit. Comfortable well presented rooms and excellent continental breakfast. Lovely building, with great original features

Stayed in April 2022

Nothing

Fantastic hosts. Beautiful homely hotel. Traditional décor. Coffee maker in room was a bonus. Breakfast was delicious. The owner gave us lots of tips and a map for where to go. Very close to walk everywhere

Stayed in March 2022

Shower not great in bigger room but did the job! Wish my knees didn’t hurt, found the stairs hard but that’s only my problem. It’s a very good guest house.

Lovely people, breakfast, location, rooms. Particularly liked the home-made yoghurt!

Stayed in April 2022

There was nothing about the property and our hosts that we didn't like, but unfortunately for us we happened to share the beautiful small and intimate breakfast room with a very, very loud couple on our second day. So for the entire time a peaceful relaxed breakfast absorbing the atmosphere and thinking ahead to our day was impossible. So the only thing I think we could ask of the lovely hosts was that they look to try and manage such situations in the future. I did attempt a comment myself to suggest that a more respectfull volume of discussion would have been greatly appreciated, but to have the hosts input too would have no doubt helped the rest of the guests in the room enjoy their breakfasts much more.

Loved that it was an old authentic town house building. Also the decor, ambience, and breakfasts were spot on.

Stayed in March 2022

Delicious breakfast with homemade yogurt , jam and marmalade

Stayed in March 2022

nothing

very tasteful warm and welcoming place

Stayed in March 2022

Maybe the twisty stairs could be difficult for some guests .

A perfect location,very quiet and away from the hub hub of the city .We enjoyed a good breakfast before setting out to discover the huge range of amenities.Denis and his wife were so helpful and suggested good places to visit.

Stayed in March 2022

Very pleasant and helpful staff. Breakfast was great too

Stayed in February 2022

We’re English speaking only and Denis and his wife went above and beyond. They took time in the very beginning to give us recommendations on what we should say and make sure our stay was everything we expected it to be in more.

Stayed in February 2022

We were on the second floor and there were 40 steps up to room as it is an older property without a lift. However we will return and Dennis showed us the ground floor bedroom for our use next time.

Room was well decorated and tastefully furnished. Bathroom lovely. Breakfast super and lots of it! Host Dennis was very attentive, helpful and spent time to show us a map of Bordeaux , pointing out the sights.He made us feel very welcome. My husband enjoyed seeing his wine cellar even though tasting is not currently available due to covid.

Stayed in January 2022

I liked it all.

Loved my stay. The room is huge and extremely comfortable, even has a little balcony to sit outside. Location was great, on the edge of the old town so everything is in really easy walking distance. Hosts are superb and super helpful.

Stayed in January 2022