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Reviews of Hôtel Au Grand Duquesne 1 stars

15 Place Saint Jacques, 76200 Dieppe, France

#13 of 16 hotels in Dieppe

Guests' Choice

Review score

Based on 201 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    6.1

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Showing 76 – 100

  • Reviewed: 6 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was very small and the stairs to our room on the second floor were quite steep. Not very easy carrying luggage.

    The hotel is very central but quiet and the room very comfortable and clean. Breakfast was very good and the staff friendly and helpful.

    Stayed in September 2021

  • Reviewed: 2 September 2021

    8.0
    Perfect room for our family at an excellent location in the centre of Dieppe
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Stairs a bit steep Breakfast could have a more varied selection of food

    Extremely comfortable and quiet room Excellent service Excellent communication

    Stayed in August 2021

  • Reviewed: 2 September 2021

    7.0
    Fine for an overnight stop.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Top floor ..steps only. Difficult to find with one way system and road blocks. Need to point out is near the Church .

    Comfortable bed and bathroom was clean.

    Stayed in August 2021

  • Reviewed: 15 August 2021

    8.0
    Basic room but good location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room was quite basic.

    Great location. Staff were very friendly and I enjoyed eating breakfast in the cafe area.

    Stayed in August 2021

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cosy and quiet. The owner was so helpful in her endeavours to book us a taxi for 5am.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    1.0
    Dreadful service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Although we arrived at 8.25pm, the hotel was closed, and we couldn't get a response by telephone, knocking the doors or email. We paid in full prior to our stay. We have still heard nothing from the hotel and are taking this further via Booking.com

    Nothing because we couldn't get in.

    Stayed in April 2024

  • Reviewed: 19 February 2024

    5.0
    Quirky, eccentric. Unpredictable. Ironically, the madam who services the rooms should run the hotel!
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Because I was considered English I got second class reception and service

    I liked the quirkiness of the staff

    Stayed in January 2024

  • Reviewed: 11 February 2024

    10
    Economical, clean hotel that could not be more central.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Can't think of anything.

    Arrangements for entry late went smoothly. Kind and friendly lady at breakfast. Met my expectations and I would return.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    1.0
    Worst hotel ever
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The host didn't speak English & made hand gesture to communicate, we were left to find our room which was in an attic with no fire escape, we had to walk up very steep stairs 8 flights with no lights half way up,which was very frightening & caused both myself & my sister to have full blown panik attacks the room were very poor quality & inadequate ,we were so stressed with the situation we refused to stay there. We found a much better quality & safer hotel .we asked for the previous unsatisfactory hotel to return what we had paid for 3 nights stay they totally refused. I would not advise or recommend this hotel to anyone , but I would tell people to totally avoid this hotel .I would give them 0 out 10

    I didn't like any of the hotel or staff

    Stayed in January 2024

  • Reviewed: 8 January 2024

    1.0
    Very poor
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything about the hotels. Only good thing is the location. Room was in desperate need of cleaning and decorating

    No reception or a person to check in. Check in procedure extremely difficult. I had to get a hotel guest to help me. Absolutely terrible

    Stayed in January 2024

  • Reviewed: 18 December 2023

    10
    Really great staff that waited for me to arrive and were so friendly - room great and perfect
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The staff were fantastic friendly and helpful

    Stayed in November 2023

  • Reviewed: 16 December 2023

    3.0
    A shame they have a problem with their drains
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelt of drains :(

    Lovely greeting by staff

    Stayed in December 2023

  • Reviewed: 26 November 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No internet in room, even though advertised free wi-fi. Didn't mention there would be five flights of narrow winding stairs to room, with no elevator.

    Allowed early check-in.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Parking nearby was easy but my visit was in October. Nice clean room.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    10
    All round very happy, convenient for the ferry and clean and comfortable. What more do you need?
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing.

    Owner was very helpful, with parking, staying open late for my arrival. Room and shower were spotlessly clean. Bed clean and comfortable. Hotel close to the port. Plenty of parking nearby.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    10
    Nice
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Late access depended in internet access to Bookings.com

    Room cleanliness and breakfast

    Stayed in October 2023

  • Reviewed: 28 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There seemed to be a sewer smell. i notified the manager. It was not bad enough to change room for just one night. There was a safe place for my bicycle.

    Location, big room, staff.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It had bed bugs and I am now covered in bites

    Nothing

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    Excellent location in a clean and comfortable room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking

    Very central location, friendly and helpful staff, clean, airy and spacious room. Would definitely stay again

    Stayed in September 2023

  • Reviewed: 27 August 2023

    10
    Great hotel, delicious breakfast
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, near the church, and pretty nearby streets. Good for getting to the port in the morning. Lovely breakfast, the best croissants we had all holiday in fact. Helpful and friendly staff. Comfortable room.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    5.0
    An inexpensive hotel right in the centre of Dieppe.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    It was a very hot night and there was no fan or air conditioning which meant keeping the door to the door/windows open. Our room was on a very noisy street with lots of bright light from street lamps and other apartments opposite. Dieppe is lively at night so the noise carried on until very late into the night! The Wi-Fi struggled to reach our room on the third floor but was strong downstairs. Steep windy stairs with no lift (but as I said the hotel staff did offer to carry a heavy suitcase upstairs for us)

    The hotel is extremely central and the staff were very friendly and helpful. There was no lift but the member of staff who checked us in helped to carry a heavy suitcase up to the third floor. Being on a Saturday night, street parking was easy to find very nearby and free on Sundays.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    10
    A real gem!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, except the weather.

    There was good communication about what to do on late arrival, the directions about the door code were clear, the bed was very comfy and the shower was good. Very friendly staff too. It's also in a very pretty historic spot and near the ferry and train station.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    10
    Cracking find, lovely place :-)
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Although on the second floor, our room was very comfortable, with a view looking towards the Cathedral, We parked our bikes by the cathedral, but didnt know there was a market on saturdays, ALL was well though, Cracking place for a short stay.

    Stayed in June 2023

  • Reviewed: 15 July 2023

    5.0
    Disappointing stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfriendly welcome. Receptionist unable to trace booking initially. No apology given. Room bore no relation to photos on the website. Shower only a drip and unusable.

    Location

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The Hotelier was a very nice lady. She made me feel very welcomed. It was a little far out from the City Centre. But extremely pleasant. It was a nice break away from the Hustle & bustle of every day life. I enjoyed my stay. I would like to go back again... Merci Boucop.. Maria. xx

    Stayed in June 2023

Showing 76 – 100

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