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Reviews of Hôtel Beauséjour

13 Rue Saint Saens, 13001 Marseille, France

#94 of 108 hotels in Marseille

Guests' Choice

Review score

Based on 254 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    8.9

  • Facilities

    6.4

  • Staff

    8.0

  • Value for money

    7.0

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 29 April 2024

    5.0
    If you’re anyone but a young person looking to enjoy marseille’s night life, I’d suggest somewhere else, but it’s conven
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Certainly not the ritz. Our shower door was missing so water went everywhere, if you touched the metal mechanisms (besides the head and knob) of the shower while it was running it would BURN you!

    The location is ideal, right next to the water. It was cheaper than the closest hostel too. The key policy made us really worried we would not be able to get back in at a late hour, but that never happened and being a young partying couple it ended up being convenient that you never had to worry about losing your key while out and about.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    Only one chair in the room for 3, no glasses or kettle.

    We really loved the location, it's just in the centre. Towels, clean rooms, shampoo and soaps were nice. We could leave the luggage after we checked out. Reception open all the time. air conditioner was awesome :)

    Stayed in April 2024

  • Reviewed: 28 March 2024

    5.0
    The stay was ok, but I will NOT come back to that hotel.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Stale smell everywhere in the hotel. The floor in the room is not even and slippery. The windows do not close properly. Extremely noisy location, above the bar, impossible to sleep at night. No hairdryer.

    The hotel is centrally located, very close to Old Port

    Stayed in March 2024

  • Reviewed: 8 December 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    the check-in. information was not given

    good location

    Stayed in December 2023

  • Reviewed: 17 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Not the cleanest

    Location

    Stayed in November 2023

  • Reviewed: 19 October 2023

    5.0
    The room was overpriced for what was basically just a bed with no extras.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel has no elevator so you have to carry your luggage up a very steep staircase. Fortunately, upon request, the staff gave me a room on a lower floor when it became available.

    Location.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    5.0
    Not recommended for the price
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    It does not have elevator, the room was 3 floor by stairs, it wasn’t clean, too much noise, windows could not block the outside light.

    Nothing

    Stayed in October 2023

  • Reviewed: 14 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was no corkscrew for bottle of wine

    Brillant location Friendly staff Possibility to check in earlier

    Stayed in October 2023

  • Reviewed: 5 October 2023

    5.0
    Good for a single night.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The walls are extremely thin and you will absolutely be woken up if anyone even opens a door on your floor, let alone their voices. The doors do not have double locks (ie deadbolts). Also be sure to double check your booking, many rooms do not come with a bathroom. Thankfully I checked before I arrived and I ended up having to upgrade to a room with a bathroom.

    The location couldn’t have been better. Very safe and on a super busy street even at 4 am.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    7.0
    Good
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    We stayed for 1 night - it was great. Close to the Old Port - lovely little hotel.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    6.0
    Good for a quick night in the city
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room, noisy and shower door broken.

    Perfect location. Staff very friendly.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    They need to fix some things, for example the plugs, they were almost falling onto the beds. And there was no lift so if you come with a big suitcase it might be a bit tiring.

    It was a fair price to be REALLY close to the city center. It had air conditioning and the windows insulated VERY well from the outdoor noise.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    7.0
    Cost effective option for good location, no frills room.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift, no hand towel

    No breakfast

    Stayed in July 2023

  • Reviewed: 6 June 2023

    5.0
    Very noisey!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise!!! People outside and inside the other rooms were screaming, shouting and partying all night long. Walls are very thing, ypu can hear EVERYTHING! Did not sleep at all and was not great for a small child. Rooms smell like mould.

    Location is great! Rooms where fine for the price.

    Stayed in April 2023

  • Reviewed: 6 June 2023

    5.0
    Passable
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I try to in the morning and I can't! because the receptionist was asleep so I can't open the door 😒 😑 🙄 😫

    is good location 👌 Good location and reception staff in the morning were good.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    Nice location, but I would have expected a bit more at this price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is no elevator, and the hall is pretty narrow.

    The location is great, in the old harbour, close to the metro stations and lots of restaurants. The room was clean. When we entered, we could feel a strong smell of chlorine, but it felt clean.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    7.0
    great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    air condition didn’t work that well and room was pretty small but other than that everything was fine

    great location very close to the old port , staff were friendly and price was pretty good considering it’s distance to the port

    Stayed in May 2023

  • Reviewed: 31 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little noisy, as much from inside the hotel as outside. Not quite "hotel" clean. Extractor fan not working in the bathroom, so ceilings covered in mould. Stairs are a bit of a hassle for carting up suitcases. Outside if building is very shabby and nothing like the photos online.

    Great location that will have you right in the middle of the action. Decent block out curtains for a morning lie in.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    the smell in the bathroom

    the location is perfect

    Stayed in May 2023

  • Reviewed: 12 May 2023

    5.0
    The location was good, however the hotel itself was not that much good.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was not beautiful. There was No utilisable lobby! My room was at 4th floor with very narrow stairs!! There was no elevator. The corridor was not clean.

    The staff were good behaved. The room was clean.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    6.0
    Overall it was good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Humidity

    Location

    Stayed in May 2023

  • Reviewed: 12 April 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    room is so tiny

    location

    Stayed in March 2023

  • Reviewed: 7 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff doesn't speak English, so be patient with them. there was just one towel, I would have greatly appreciated an extra towel and pillow. There are no amenities.

    English - The location was excellent I couldn't have found a better location, near to the old port, the atmosphere was relaxing. The room was adequate for a single person, there was a tv and a thermostat but I didn't use them. The price I paid for one night was honest.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    6.0
    Pleasant
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room wasn't clean

    location was excellent

    Stayed in March 2023

Showing 1 – 25

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