15 QUAI SAINT JEAN, 65100 Lourdes, France
#86 of 95 hotels in Lourdes
Guests' ChoiceBased on 45 hotel reviews
6.7Cleanliness
6.9
Comfort
6.7
Location
9.0
Facilities
6.2
Staff
8.2
Value for money
7.4
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 25 October 2023
Nassif
FranceVery generous and nice staff
Stayed in October 2023
Reviewed: 8 October 2023
Teresa
IrelandI had emailed the day before for early check in and received confirmation back that that was ok. However when we arrived check in was not until 2 which would still have been ok if we were allowed to leave our bags in but she would not let us so we couldnt go far with all the bags. The shower was very small .there was no where to hang or put clothes no wardrobe.
There were 5 beds in one room. Which was what we required. On the ad it says wheelchair access but this is only a lift there is no access into the room but to be fair they had told us this but only a day or two before we left do too late to source some where else. The gentleman at reception was very friendly and nice. He told us the room was not wheelchair friendly but if he could help he would and we appreciated that. It is very close to the basillica etc so very handy that way. It was very clean though. We were given toiletries too which are not in every hotel. Theres also a great little restaurant up the road from it called pizzeria Genieve great pasta dishes pizza etc and good value once you find somewhere nice to eat stick with it. Shops beside it too and slightly cheaper than the shops the other side.
Stayed in October 2023
Reviewed: 26 September 2023
Jessica
ItalyGood Location
Stayed in September 2023
Reviewed: 1 September 2023
Maria-ana
AustraliaGood location. Friendly host. Changed our room upon request.
Stayed in June 2023
Reviewed: 9 July 2023
Tatiane
Irelandshower is small
location, very close to the Sanctuary
Stayed in July 2023
Reviewed: 8 June 2023
Richard
UgandaI could not speak French, and the hotel staff also could not speak English. Some little barrier in communication
Very close to the sanctuary at Lourdes
Stayed in May 2023
Reviewed: 23 May 2023
Philippe
FranceVery noisy elevator and very thin walls!
Stayed in May 2023
Reviewed: 12 June 2022
Ignatia
GermanyThere was Live Music came from the Restaurant at night next door, that was hard for me to took slept, as i had to get up early morning to attend an event.
I came by Invitation for International Military Pilgrimage, and dont have much time to socialize during my stay.The staff is very friendly and helpful, like when i need Hot Water 😀 even though there was a misunderstanding bcs i dont speak French, only English and German. During my stay i felt like i was at Home. Close enough to Sanctuary. Would recommend with my friends if they want to visit Lourdes.
Stayed in May 2022
Reviewed: 6 November 2021
Tomas
United KingdomOutdated rooms.. not easy to find parking.
Location excellent. Easy to find.
Stayed in October 2021
Reviewed: 25 October 2023
Ruth
MaltaOne key only , no change of towels , or toilet paper , no hot water ,
Not expensive
Stayed in October 2023
Reviewed: 6 September 2023
T
MaltaCheck out.....
Great welcome service.... Great staff... Nice breakfast
Stayed in September 2023
Reviewed: 10 July 2023
Edward
United KingdomNothing Wrong
Staff members very helpful
Stayed in July 2023
Reviewed: 15 June 2023
Mary
United KingdomLocation is very good
Stayed in May 2023
Reviewed: 21 May 2023
Cristina
FranceParking advertised in booking.com but not existing Check in time in booking.com not correct Room was not clean No breakfast available on the first day, second day breakfast food available but no dishes or sugar available
Staff
Stayed in May 2023
Reviewed: 30 September 2022
Shane
Italycleaning the room not good
good not to bad
Stayed in September 2022
Reviewed: 23 August 2022
Sean
United KingdomVery very poor decor plan and badly painted. The bathroom shower had a door missing no shower curtain no toilet roll holder no towel holder nothing for the shower head to clip into so shower with one hand Paid extra for breakfast no cold milk only flavoured tea flies in the orange juice taken away and for each day we were charged the full amount Only one bed side wall light worked no main light A bit of thought and very little money would put a lot right a bit of a one man operation I stayed in a lot better hostels And I don't write reviews but felt I needed to do this one I'd wished I'd spent another £100 somewhere else
The hotel was right where we wanted to be as we are poor on our feet so it was ideal in that way.
Stayed in August 2022
Reviewed: 21 August 2022
Thirunavukkarasu
United KingdomNothing
Tha location and facilities
Stayed in July 2022
Reviewed: 17 August 2022
Marie
Francethe staff was super welcoming and helpful !
Stayed in August 2022
Reviewed: 10 August 2022
Annet
NetherlandsThey helped us withparking our motorbikes in the best possible and safe way. They were very nice!
Stayed in August 2022
Reviewed: 25 November 2021
Barnaone
SpainHotel next to the Sanctuary, few meters. Staff really kind anf they help you in everything you need. Good relation between quality/price.
Stayed in October 2021
Reviewed: 5 September 2021
Stefanos
GreeceOld building but clean and nice. For the price we paid is great. The view is tre river and church. Public parking with a very small charge in the front of the hotel, safe place to leave the car.
Stayed in August 2021
Reviewed: 5 August 2021
Cynthia
Spainthe location
Stayed in August 2021
Reviewed: 16 October 2023
Anonymous
MaltaPoor facilities
Location
Stayed in September 2023
Reviewed: 26 August 2023
Baskaran
FranceThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
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