The parking spaces are very tight and the pancakes are not fresh. Minor issues really

Fantastic hotel. In the heart of the city easy access and underground garage for your car. The staff is helpful and the breakfast is generous. Our favourite was the local repertoire of jams. The room is very spacious with a shower cabin and bathtub. Would definitely come back

Stayed in May 2024

Swimming pool area could do with repainting but everything else was superb.

Stayed in May 2024

Very clean, very comfortable. Staff, helpful and friendly. Very good restaurant and bar. Very good location.

Stayed in April 2024

Location, lovely balcony with courtyard view, complementary champagne on arrival in room, beautiful courtyard and restaurants. Efficient and approachable staff. Parking easily accessible.

Stayed in April 2024

Excellent location & service and the room was very clean. I suprised also the swimming pool and sauna option. Extended wine list at the lobby bar so it was nice to pick and order various shampagnes to the room after daily visits. Very good price / quality ratio.

Stayed in April 2024

All excellent

Super stylish - great room and bar - super location

Stayed in April 2024

Nothing for me

By the Gare. Close to the bike trail. room quiet. so many nice features.

Stayed in April 2024

Parking space is limited

Good room - friendly staff - excellent breakfast Nice bar.

Stayed in April 2024

nothing

Great location, clean with good facilities and friendly staff

Stayed in April 2024

Not much. The pool could have been a bit bigger. The decoration of the hotel did seem a bit odd. Seemingly trying to be almost alpine or Scandinavian with so much wood which was a bid overwhelming. I also appreciate different things appeal to different people but the pattern of the carpet throughout was a distressed look appearing as if it was very worn out which felt a bit odd.

Renovation completed 3 weeks earlier so everything new if still smelt new. Breakfast pretty comprehensive and bedroom and bed very comfortable. Had a very good dinner in the restaurant. Position of hotel could not be more central and also ideal for the railway station.

Stayed in April 2024

The AC unit in our room was not working but we were able to open our windows so it wasn’t a problem.

Central location in Reims. Clean room. Comfortable beds. Big bathrooms. Bar/restaurant by lobby.

Stayed in April 2024

Nothing.

We were in room 925 and the bedroom was newly renovated and a great size with all the amenities we needed plus an amazing view of Reims Cathedral. The indoor swimming pool and sauna was perfect for us and we used it each day of our stay. The location was right in the middle of town and 5 mins from the train centre so you couldn’t be in a better position. Lovely hotel - would recommend.

Stayed in April 2024

The room thermostat functioned but did not cool the room as it seems the Aircon was turned off

almost everything

Stayed in April 2024

Can't think of anything

Excellent service Friendly staff Nice rooms and breakfast Convenient car park

Stayed in April 2024

Excellent location and facilities. Room was perfect

Stayed in April 2024

Amazing location..Great staff...lovely hotel..

Stayed in April 2024

Great hotel, central location, great rooms, super friendly and helpful staff, a great place to stay along with parking

Stayed in March 2024

Everything was great. When the reception renovation is over (soon) it will look even better. Just to note that we did not use the pool and we did not have breakfast, so no view expressed on these aspects.

The room seemed recently renovated, the style was pleasantly modern with lots of wood panelling. Although it was a small room, it was very comfortable as there was a distinct space for the luggage with several hangers for clothes above, a small sofa with table, a minibar etc… The bed at first seemed slightly hard, but it was actually great. Linen spotless. The curtains closed almost perfectly so we slept well into the morning. The (paid) underground parking was just next door. The hotel was located super centrally. The personnel was very helpful and answered all our questions with precision. And the last and amazing surprise was a fabulous dinner at the restaurant (we took the menu). It was quite extraordinary that all three courses were amazing. Totally recommended.

Stayed in March 2024

Nothing

Staff were great and friendly 🙌

Stayed in March 2024

Stayed here three times now - always good. Highly recommended.

Stayed in March 2024

The configuration of the bathroom was unusual and dysfunctional. Not enough hooks for towels. Bath was very slippery.

Breakfast was very good.

Stayed in March 2024

Disappointed not to be able to find the swimming pool due to the significant building work that was taking place. Did head off on an expedition to find it but despite following the diversion signs all routes were locked or a dead end. The smuggled budgies were very disappointed.

very comfortable room with very convenient parking and great location. near the centre of the town.

Stayed in March 2024

Nothing! Perhaps we could have English breakfast tea in the room rather than Darjeeling!

Absolutely everything but especially the customer service. Truly exceptional.

Stayed in March 2024

Only 1 niggle which was twin sliding door to bathroom part of room. I have seen this in other hotels and is a case of design over function- I prefer the privacy of a proper, lockable door.

Room was great, very nicely decorated, stylish and comfortable. Took dinner in the restaurant - great food and reasonably priced. Staff also very helpful and professional.

Stayed in March 2024