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Reviews of Best Western Plus Hôtel La Joliette 4 stars

49 Avenue Robert Schuman, 13002 Marseille, France

#44 of 108 hotels in Marseille

Guests' Choice

Review score

Based on 243 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Although the Hotel is not that big it offers you a small pool as well as a hammam. Though I didn’t use them, it was one of the criteria why I chose the Hotel. The Hotel is also super close to the underground.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Nice modern great staff
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are very small and the AC didn't really do much.

    The staff in particular were very pleasant to deal with and accommodating. The staff went and did me a fan when the AC wasn't working

    Stayed in April 2024

  • Reviewed: 21 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room without balcony

    The swimming pool very small but 29 dégrées Celsius

    Stayed in February 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms very tight

    Great location close to all the nice parts of Marseille

    Stayed in February 2024

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location. Friendly and kind staff. I recommend the place.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Small room (as expected) and would’ve been better if we had decent coffee!

    Good location, friendly staff and not too early for checking out.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Lovely hotel, with friendly staff and good facilities close to the old port
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Nothing

    The staff at reception were friendly and helpful. The room was compact however had everything I needed for my stay. The hotel was well located for the old port, which was just a short walk or quick metro ride away

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Very nice hotel - location convenient but not the nicest part of Marseille.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    While public transport is convenient the location itself is perhaps not the nicest in Marseille - there is a good shopping centre very close by and a few bars. With that said it is only about 10 minutes in the tram to the old port and old town so it is manageable.

    The room was very nice and a good size. The location was convenient to public transport. The pool was a nice bonus

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Comfortable stay. Value for money.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    The shower stall does not have a door or shower curtain so water splashes out on the floor outside the shower stall no matter how careful you shower. Furthermore, the floor outside the shower stall has no drainage hole so the floor is either perpetually wet or a lot of the towels are used up to mop up the water.

    The location was good as it was near a metro stop and within walking distance to the Old Port, Le Panier area and other places of interest. The staff was friendly and knowledgeable. They were able to recommend eating places and places of interest to go to especially Patrick. The room was clean and cozy albeit a bit small. The bed is comfortable.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Great stay in super location
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room would be a little small for a couple for a longer stay.

    Location, close to metro and tram. By the Docks and Terrasses with shops and bars. Walking distance to Le Panier. Friendly receptionists and bar staff. Very clean room.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Great location for getting around marseille
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Excellent location for getting around marseille

    Stayed in October 2023

  • Reviewed: 10 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast very very expensive for what you xld have and the bar would probably get people in to make atmosphere if prices were more acceptable and drinks stocked up

    Cleanliness, helpfulness

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    We had a decent stay and the staff was very helpful. The room was however uncomfortably small
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was quite small.

    The staff!

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    See above

    The staff were excellent. First impressions when entering the hotel were very poor and looked like a 1 star or less, hotel. Hotel is basic but very good location.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little small.

    Great location, great pool and great service.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    PERFECT FOR WORK
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 5 nights

    NA

    BREAKFAST WAS REALY GOOD

    Stayed in August 2023

  • Reviewed: 20 September 2023

    8.0
    It was fine.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The area is not so nice, did not feel safe outside at night.

    It was a perfectly nice hotel, clean, good shower, beds comfortable though small.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    A well appointed hotel in a great location with very friendly staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location was great for us as we walked the 10 minutes to Gare De Lyon the next morning. The staff were very helpful. The room and bathroom were a perfect size for us and were perfectly clean.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Comfortable Stay
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well located, near to underground, shopping mall and the Cathedral. Clean rooms with comfortable beds and hot shower.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The rooms feel a little small and cramped

    Appreciated the friendly, professional staff. Tanguy at reception was exceptional in the way he welcomed us, the useful information he shared and the key information he communicated to us. The rooms were clean and the bed was really comfy.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    9.0
    Really nice weekend in Marseille
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    View from the window wasn't super special, but we weren't far from good places so that wasn't really a problem

    Rooms were great, pool and gym facilities were very good too. Stayed with my teenage son for a long weekend and we had a great time.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Good room, slightly chaotic hotel.
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Organisation could be better, only 1 key card for the room was provided for 2 people. Check in was easy, but our bags were left with reception whilst waiting for the room to be ready but hadn't been put into the secure storage by the time we returned. An early check-in option would be appreciated. No one on the front desk when we checked out, so had to just leave the card on the desk and go for our flight transfer.

    Room was comfortable, location is good and the staff were very helpful when available.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    Good for an overnight stop.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet kept running water and we couldn’t get the cold water in the shower to work. Otherwise a nice short stay.

    Room was cosy and dark at night to sleep.

    Stayed in July 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was compact in terms of size. Amenities we fine but anyone with 2 larger suitcases would find it difficult to have open in the room.

    Location was great. 15-20 minutes walk to all main sites

    Stayed in August 2023

Showing 1 – 25

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