49 Avenue Robert Schuman, 13002 Marseille, France
#43 of 109 hotels in Marseille
Guests' ChoiceBased on 243 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.7
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 April 2024
Irvan
GermanyAlthough the Hotel is not that big it offers you a small pool as well as a hammam. Though I didn’t use them, it was one of the criteria why I chose the Hotel. The Hotel is also super close to the underground.
Stayed in April 2024
Reviewed: 2 April 2024
Chris
United KingdomThe rooms are very small and the AC didn't really do much.
The staff in particular were very pleasant to deal with and accommodating. The staff went and did me a fan when the AC wasn't working
Stayed in April 2024
Reviewed: 21 February 2024
Catherine
FranceThe room without balcony
The swimming pool very small but 29 dégrées Celsius
Stayed in February 2024
Reviewed: 3 February 2024
Diarmuid
PortugalRooms very tight
Great location close to all the nice parts of Marseille
Stayed in February 2024
Reviewed: 20 November 2023
Nikoletta
GreeceVery good location. Friendly and kind staff. I recommend the place.
Stayed in November 2023
Reviewed: 6 November 2023
John
United KingdomSmall room (as expected) and would’ve been better if we had decent coffee!
Good location, friendly staff and not too early for checking out.
Stayed in November 2023
Reviewed: 2 November 2023
Matthew
United KingdomNothing
The staff at reception were friendly and helpful. The room was compact however had everything I needed for my stay. The hotel was well located for the old port, which was just a short walk or quick metro ride away
Stayed in October 2023
Reviewed: 30 October 2023
Kieran
SwitzerlandWhile public transport is convenient the location itself is perhaps not the nicest in Marseille - there is a good shopping centre very close by and a few bars. With that said it is only about 10 minutes in the tram to the old port and old town so it is manageable.
The room was very nice and a good size. The location was convenient to public transport. The pool was a nice bonus
Stayed in October 2023
Reviewed: 30 October 2023
Chee
SingaporeThe shower stall does not have a door or shower curtain so water splashes out on the floor outside the shower stall no matter how careful you shower. Furthermore, the floor outside the shower stall has no drainage hole so the floor is either perpetually wet or a lot of the towels are used up to mop up the water.
The location was good as it was near a metro stop and within walking distance to the Old Port, Le Panier area and other places of interest. The staff was friendly and knowledgeable. They were able to recommend eating places and places of interest to go to especially Patrick. The room was clean and cozy albeit a bit small. The bed is comfortable.
Stayed in October 2023
Reviewed: 20 October 2023
Emma
United KingdomThe room would be a little small for a couple for a longer stay.
Location, close to metro and tram. By the Docks and Terrasses with shops and bars. Walking distance to Le Panier. Friendly receptionists and bar staff. Very clean room.
Stayed in October 2023
Reviewed: 17 October 2023
Ceri
United KingdomN/a
Excellent location for getting around marseille
Stayed in October 2023
Reviewed: 10 October 2023
Jackie
United KingdomBreakfast very very expensive for what you xld have and the bar would probably get people in to make atmosphere if prices were more acceptable and drinks stocked up
Cleanliness, helpfulness
Stayed in October 2023
Reviewed: 8 October 2023
Zaryl
South AfricaThe room was quite small.
The staff!
Stayed in October 2023
Reviewed: 7 October 2023
Scott-gordon
United KingdomSee above
The staff were excellent. First impressions when entering the hotel were very poor and looked like a 1 star or less, hotel. Hotel is basic but very good location.
Stayed in October 2023
Reviewed: 1 October 2023
Campbell
AustraliaThe room was a little small.
Great location, great pool and great service.
Stayed in September 2023
Reviewed: 21 September 2023
Jeremie
FranceNA
BREAKFAST WAS REALY GOOD
Stayed in August 2023
Reviewed: 20 September 2023
Francoise
United StatesThe area is not so nice, did not feel safe outside at night.
It was a perfectly nice hotel, clean, good shower, beds comfortable though small.
Stayed in September 2023
Reviewed: 14 September 2023
Phillip
AustraliaNothing
The location was great for us as we walked the 10 minutes to Gare De Lyon the next morning. The staff were very helpful. The room and bathroom were a perfect size for us and were perfectly clean.
Stayed in September 2023
Reviewed: 14 September 2023
Debbie
SwitzerlandWell located, near to underground, shopping mall and the Cathedral. Clean rooms with comfortable beds and hot shower.
Stayed in September 2023
Reviewed: 11 September 2023
Justin
LuxembourgThe rooms feel a little small and cramped
Appreciated the friendly, professional staff. Tanguy at reception was exceptional in the way he welcomed us, the useful information he shared and the key information he communicated to us. The rooms were clean and the bed was really comfy.
Stayed in September 2023
Reviewed: 30 August 2023
Eric
United KingdomView from the window wasn't super special, but we weren't far from good places so that wasn't really a problem
Rooms were great, pool and gym facilities were very good too. Stayed with my teenage son for a long weekend and we had a great time.
Stayed in August 2023
Reviewed: 27 August 2023
Sean
United KingdomOrganisation could be better, only 1 key card for the room was provided for 2 people. Check in was easy, but our bags were left with reception whilst waiting for the room to be ready but hadn't been put into the secure storage by the time we returned. An early check-in option would be appreciated. No one on the front desk when we checked out, so had to just leave the card on the desk and go for our flight transfer.
Room was comfortable, location is good and the staff were very helpful when available.
Stayed in August 2023
Reviewed: 18 August 2023
Jacinta
AustraliaToilet kept running water and we couldn’t get the cold water in the shower to work. Otherwise a nice short stay.
Room was cosy and dark at night to sleep.
Stayed in July 2023
Reviewed: 16 August 2023
Himanshu
United KingdomRoom was compact in terms of size. Amenities we fine but anyone with 2 larger suitcases would find it difficult to have open in the room.
Location was great. 15-20 minutes walk to all main sites
Stayed in August 2023
Mainz, Germany
Bilbao, Spain
Răşinari, Romania
Chiang Mai, Thailand
Owatonna, USA
Tagaytay, Philippines
Hermanus, South Africa
Barranquilla, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content