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Reviews of Mercure Paris Malakoff Parc des Expositions 4 stars

122 Avenue Pierre Brossolette, 92240 Malakoff, France

#11 of 38 hotels in Malakoff

Guests' Choice

Review score

Based on 57 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    7.5

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 8 April 2024

    9.0
    Very kind, helpful & friendly staff. Very clean. Nice location
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly & helpful staff, excellent location

    Stayed in April 2024

  • Reviewed: 13 February 2024

    7.0
    Good for business in the area
    • Business trip
    • Solo traveller
    • Privilege Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    From my point of view this is not really a 4* hotel. I was surprised by the fact there was a metalic wardrobe in the room, one which would be used for exterior. Overall, I felt like it's not a good value for the money.

    Good property for having business in the area. Breakfast was ok with some good pastery. The room was clean.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Adequate facility - wouldn’t stay again
    • Leisure trip
    • Couple
    • Privilege Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The exterior of the hotel is exceptionally run down and the path leading up to the door along with the steps are uneven and filthy - smokers stand at the front of hotel. The room electrics broken on last of 3 night stay. Exceptionally cold and room heating broken along with TV. Staff were so helpful tried to fix heating, TV offered room change at 4am but as we were getting up at 7 no point. He kindly brought extra quilt for bed when requested as a solution. Disappointed charged full price for a very unhappy last night.

    The staff were friendly and helpful. The room was clean Bed and pillow comfortable. The breakfast was adequate and exceptionally fresh - would have welcomed hot s rambled egg instead of cold. Breakfast area small but very clean.

    Stayed in January 2024

  • Reviewed: 8 October 2023

    9.0
    Mercure Hotel Malakoff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff there well excellent Andrea she helped solve phone issues travel issues. The young man on check in was excellent checked in seamlessly. Staff should be commended on their hospitality provided. Thanlk you for making a solo traveller feel welcomed.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Very enjoyable and hotel was really good
    • Leisure trip
    • Group
    • Classic  Queen Room
    • Stayed 3 nights

    I would stay closer to the centre of Paris next time

    well priced hotel in decent location. Staff were very helpful

    Stayed in October 2023

  • Reviewed: 19 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 3 nights

    Located a little far from most sights and restaurants

    Nice boutique hotel with modern lobby and eating area.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic  Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast menu with excellent options

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Privilege Room with Balcony
    • Stayed 2 nights

    Although small, it's nice to sit at the table on your own balcony for some fresh air and sun in the "privilege" rooms.

    Stayed in June 2023

  • Reviewed: 26 August 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    City tax and deposit was required that wasn't previously disclosed, if we hadn't read reviews and planned ahead this could have been a big issue budget wise

    Close to metro stations, plenty of shops nearby and friendly helpful staff

    Stayed in August 2022

  • Reviewed: 8 August 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Classic  Queen Room
    • Stayed 5 nights

    There were sharp objects in the carpet that I stepped in and hurt my foot. Turned out it was from renovations that had been done to the room 2 weeks prior. When I checked in, the staff member could not explain to me why there were extra costs I still had to pay (besides the city tax) and it turned out that it was a reduction on the price from booking through booking.com that I didn't have to pay but nobody had the knowledge to explain this to me until halfway my trip.

    Most staff was very friendly and helpful and the breakfast-lady always welcomed me with a very happy smile. In general the room was very clean and comfortable.

    Stayed in August 2022

  • Reviewed: 26 May 2022

    9.0
    Very nice and comfortable
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Good breakfast, good position

    Stayed in May 2022

  • Reviewed: 9 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic  Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I could here the guest in the adjoining room coughing during the night.

    Stayed in May 2022

  • Reviewed: 19 January 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Privilege Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Heating on AC, very cold 1st night. No Restaurant available on site but lots of them on the street. Very expensive, about 210£/ night.

    Very spacious and clean.

    Stayed in January 2024

  • Reviewed: 17 November 2023

    3.0
    I think the place is great, but I would not book anytime soon to make sure they have the time to take the appropriate ac
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Unfortunately, I’ve been bitten all over my arms, face, neck, & I’ve been told it is bed bugs. I told the team & they changed my room, it did not help as it kept getting worse during my entire stay. I ended up washing all my clothes to make sure it would not be contaminated. They don’t have a laundry service, so I had to pay this unexpected extra in a nearby street. It would have been nice to have a compensation, either on the price of my stay or even just the reimbursement of my laundry expense but nothing was offered, despite the very uncomfortable situation I lived in during my stay (6nights…).

    I liked the breakfast, the team working there always very polite & professional. It is also a very quiet place, I did not even sleep with ear plugs (usually I need to in hotels), so really good overall.

    Stayed in November 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic  Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I like everything. 🥰

    My stay at Paris was great and I had a wonderful time. The staff were very friendly, polite and helpful. I was very much supported with all the questions i had.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    4.0
    Not worth the money. Would not stay here again. Very dissatisfied - not a 4 star hotel in any sense.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had to wait over an hour for the room upon arrival - even though the room should have been ready by 2pm. The room was not clean and had toe nail clippings all over the floor and the bed. The AC was not working in the room either.

    Stayed in July 2023

  • Reviewed: 7 October 2022

    4.0
    Poor value
    • Business trip
    • Solo traveller
    • Privilege Room with Balcony
    • Stayed 11 nights
    • Submitted via mobile

    Shower not fixed for 10 days and smelly room.

    Had a privilege room - very tiny with a malfunctioning shower which was overflowing and not fixed for 10 days. Staff is doing a great job but the property is not well maintained and poor value for the money.

    Stayed in October 2022

  • Reviewed: 30 June 2022

    10
    Excellent hotel, really helpful staff.
    • Leisure trip
    • Family with young children
    • Classic  Queen Room
    • Stayed 1 night

    Bigger rooms would be good, but hard to find in Paris

    The staff were really excellent, very accommodating for our requests during a very difficult time for our family (we suffered a bereavement). Breakfast was excellent. The rooms were comfortable if a little small - it's Paris. We recommend the hotel.

    Stayed in June 2022

  • Reviewed: 26 June 2022

    6.0
    location suited us but would not go back
    • Leisure trip
    • Couple
    • Classic  Queen Room
    • Stayed 1 night
    • Submitted via mobile

    dirty carpet window didn’t open

    the bed was comfy bathroom

    Stayed in June 2022

  • Reviewed: 31 May 2022

    4.0
    Weekend in Paris
    • Leisure trip
    • Couple
    • Classic  Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    How we where charged extra with no notice. Our hotel was priced at 555 but we where charged 615 but told this was due to inflation but no message from booking.com to explain this. Then on top we where charged a deposit of 150 which also wasn't stated. Put a dampener on our first night there leaving us short of cash. We where also going to be charged for drinks that we had already paid for, but luckily we had kept all of our repceits to prove we had paid for them.

    breakfast was decent for a continental.

    Stayed in May 2022

  • Reviewed: 19 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    there is not much space to park cars. the room is HOT with no air conditioning. stain on bedsheets, not fresh white

    good staff

    Stayed in April 2022

  • Reviewed: 1 April 2022

    1.0
    Bad hotel
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel not good as 4 stars hotel actually it's like 2 stars hotel, it was very bad .

    The hotel not good as 4 stars hotel actually it's like 2 stars hotel, it was very bad .

    Stayed in March 2022

  • Reviewed: 1 November 2021

    3.0
    does not deserve 4 stars.
    • Leisure trip
    • Family with young children
    • Classic  Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Small Parking lot for 20€ and it was fully booked so I had to search for streets to park. Breakfast extremely simplified but ok. Rooms are very very small.

    Only the king bed was the good thing. It was also clean overall.

    Stayed in November 2021

  • Reviewed: 21 March 2022

    1.0
    Not going to be back, staff were very unhelpful
    • Leisure trip
    • Couple
    • Classic  Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    the location, had my purse stolen and cards used for over £400! will not be back

    Stayed in March 2022

Showing 1 – 25

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