1 Rue Pasteur, 17100 Saintes, France
#11 of 17 hotels in Saintes
Guests' ChoiceBased on 40 hotel reviews
7.8Cleanliness
8.5
Comfort
8.3
Location
8.4
Facilities
7.8
Staff
9.1
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 May 2024
Susan
United KingdomThe bathroom door was hard to close and the lock stuck - with someone inside. Had to call the owner.
Location
Stayed in May 2024
Reviewed: 10 October 2023
Richard
United KingdomParking access.
Beds were really comfortable.
Stayed in October 2023
Reviewed: 12 September 2023
Bertrand
Francelocation, staff, comfort. the fan system in the ceiling. The weather was very hot and in this case air conditioned is more adapted than a fan.
Stayed in September 2023
Reviewed: 28 May 2023
Robert
United Kingdomlocation
Stayed in May 2023
Reviewed: 23 April 2023
Elaine
United KingdomNot much,
We arrived very early as we discovered when we got there that reception didn't open till 4.00pm. the receptionist however checked us in at 1.00pm and we were able to spend a lovely afternoon in town which was very close by. Lovely room, and a lift up to our floor was appreciated. Breakfast room was really nice with plenty of choices.
Stayed in April 2023
Reviewed: 7 December 2022
Jason
United Kingdoma good pit stop on my journey
Stayed in November 2022
Reviewed: 13 October 2022
Zara
SwitzerlandCould be a bit noisy as it’s located in a roundabout.
Staff is very nice, we had a room for 3 with a big balcony, we had everything we need in the room
Stayed in October 2022
Reviewed: 27 August 2022
Kenneth
FranceNice breakfast and nice staff.
Stayed in August 2022
Reviewed: 2 June 2022
Alex
FranceNice
Stayed in June 2022
Reviewed: 15 April 2022
Tracey
United KingdomGood location, the car parking lot around the back was good
Stayed in April 2022
Reviewed: 10 November 2021
Pamela
United KingdomA bit more wardrobe space - it was a three person room. And we were led to believe there was parking on site - not so.
Excellent location - a short walk from shops and restaurants. The room was fine for a short stay and the continental breakfast varied. The hotel staff were unfailingly friendly and helpful.
Stayed in November 2021
Reviewed: 29 August 2021
Mary
IrelandHeavy traffic on this cours national.
Breakfast was excellent. Location very good, central, short walk to everything.
Stayed in August 2021
Reviewed: 10 July 2023
Jean-christophe
MalaysiaGood location Decent room with a good fan Good breakfast
Stayed in July 2023
Reviewed: 22 May 2023
Jan
United KingdomCentral location in middle of town easy to walk aroiund.
Stayed in May 2023
Reviewed: 9 May 2023
Wendy
FranceNothing, it was excellent
The room was amazing! Large bed, seating area, enormous terrace. No road noise despite being on a fairly main road. Clean
Stayed in May 2023
Reviewed: 6 May 2023
Ruth
United KingdomThe rooms and the public areas were all tired and required up dating.
The location was good for the town centre The double bed was huge and very comfortable..
Stayed in May 2023
Reviewed: 16 October 2022
Simon
United KingdomJust off the A10. Basic, but clean and comfortable.
Stayed in October 2022
Reviewed: 10 September 2022
Brouwerij
BelgiumComfortabel bed, very clean and friendly
Stayed in September 2022
Reviewed: 4 September 2022
John
BelgiumNot very clean and a bit smelly. Having carpets throughout didn't help.
Central location, easy to find. Did not offer its own car park, but easy street parking in the area. Breakfast was good and varied for the price.
Stayed in September 2022
Reviewed: 16 July 2022
Sabine
Germanyit is not old and charming, but only old and ugly and shabby
Stayed in July 2022
Reviewed: 14 September 2021
Marcel
NetherlandsRoof ventilator was blowing nextto bed, not above, breakfast very limited, need of modernizing hotel and interior.
Friendly staff
Stayed in September 2021
Reviewed: 15 January 2024
Jeremy
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 23 October 2023
Simon
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 9 August 2023
Vinh
SpainThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
Piedimonte San Germano, Italy
Sanur, Indonesia
Rome, Italy
Saint Petersburg, Russia
Minsk, Belarus
Sanur, Indonesia
Mandan, USA
Montepulciano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content